Importance of Academic Skills in Tesco: A Study on Equality and Diversity

This report discusses the importance of academic skills in Tesco, focusing on equality and diversity. It includes primary research through interviews and questionnaires, as well as research findings. The report also explores the strategies used by Tesco to promote diversity in the workplace.

Academic skills

TABLE OF CONTENT
Introduction......................................................................................................................................1
Primary research..............................................................................................................................1
Interview......................................................................................................................................1
Questionnaire...............................................................................................................................2
Research findings.......................................................................................................................12
Conclusion.....................................................................................................................................13
REFERENCES..............................................................................................................................15
Appendix........................................................................................................................................16

Introduction
Academic skills are important skills which is helpful in doing work efficiently. Tesco is the
global company which have its headquarters in England. They are famous for its wide product
portfolio which include grocery, clothing, telecommunication, household products etc. This
report will discuss primary research through interview and questionnaire (Potvin and et.al.,
2018). Further it will discuss findings as well.
Primary research
Interview
1. what do you understand by equality and diversity?
Equality and diversity means every individual is given equal rights to achieve their goals
which is free from discrimination and prejudice. Equality should be there in everything whether
it comes to salary, giving benefits or giving respect. It is the human right so company is liable to
treat every employee equal despite of their age, gender, colour, religion, race, caste etc. In
equality each and everyone should have given equal chance to take the opportunities. Diversity
refers to consider differences within the people and the groups and giving positive value to the
difference.
2. do you feel that there is equality and diversity at your workplace?
Yes there is equality and diversity at the workplace. Equity and diversity in the work
climate means a lot of things. It is connected with regarding your employees for their age, sex,
race, social connection, experience, capabilities, religion, sexual direction, and the sky is the
limit from there. Employees feel that organisation is considering all factors of equality. Hiring
individuals from a wide variety of range and giving chance to everyone despite of doing
discrimination.
3. does your company promoting diversity in recruitment process?
Work climate type is characterized as understanding, evaluating, and esteeming contrasts
between people of various caste, identities, sexes, ages, religions, incapacities, and experience,
just as different in characters, abilities, understanding, and information. The chance that you
need to take in a more various up-and-comer area, the language employee use in the work has an
effect. So company use attractive content in job posting. Company also Utilize a character
analyzation to select more better applicants. Character analyzation better the working
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environment as they don't show antagonistic effect, which is, character scores do not change for
minority set individuals.
4. did your company provide diversity training to employees?
Yes company provide diversity training to them. They provide skills based diversity training
under this each association guarantees to prepare the new participants with down to earth
abilities to oversee and bargain the work power viably. This preparation spotlights on explicit
activities, for example, making another variety cooperation abilities, supporting existing abilities,
and reviewing expertise building systems for making powerful expanded work powers. What's
more, the directors and chiefs are engaged with to specialized expertise preparing to build up
their specialized and managerial abilities.
5. how your company response to employee grievance related to discrimination?
complaint taking care of covers such an assortment of issues, having a smoothed out
administration measure is fundamental. With solid arrangements and systems and a viable case
the board arrangement, company can undoubtedly deal with complaints. After a representative
documents a complaint, plan the goal meeting. The gathering ought to include the abused
worker, their discretionary agent, the representative's administrator and a HR colleague. Advance
an open, loosened up climate and energize conversation.
6. what are the steps taken by your company to reduce bias in hiring practices and promotions?
By showing scouts and every other person liable for selecting about employing
inclination, company notice it, permitting individuals to recognize when they're doing it, why
they're doing it and all the more significantly how they can change their conduct so they are not,
at this point base their choices on their predispositions. Forestall inclination by eliminating
sexual orientation, age and other prohibitive terms from the work advert. Company try not to
make the work title and depiction so prescriptive that lone a limited handful people could apply –
make it as comprehensive as could really be expected.
Questionnaire
Theme 1: Does your company provide employment to different cultures of people
2

Answers Frequency
Yes
15
No
5
Yes No
0
2
4
6
8
10
12
14
16
Frequency
Series2
Series3
Interpretation: on the basis of above it can be said that employing different cultures, age and
gender of people in company is known as diversity and equality. When they are being given
equal and fair chances it gives several benefits. In regard to employment structure and diversity
at workplace of Tesco, 15 employees said that their retailer does not discriminate while
recruiting employees. In addition, they also said that this retailer has different cultures of
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employees who support this retailer in meeting its goals. Whereas, 5 employees said that Tesco
mainly focus on employing candidates on their local culture rather employing different cultures
of people.
Theme 2: How diversity and equality can make your company beneficial?
Answers Frequency
Improves productivity
8
Increase staff retention rate
7
Increases sales
5
1
2
3
0 1 2 3 4 5 6 7 8
Series2
Series1
4

Interpretation: On the basis of above graph it can be said that diversity and quality at workplace
has several benefits. Company can take several advantages if it promotes and provide equal
opportunities and treatment to all its employees. In this context, majority of employees or 8
employees of Tesco said that by promoting diversity their retailer can improve overall
productivity. 7 employees said that according to them, their retailer can increase staff retention
rate that is vital for taking competitive advantages. It is also associated with improved image.
They also said that by promoting diversity, they can take competitive advantages by retaining
skilled workforce with business. Least of the participants or 5 employees said that according to
them diversity at workplace can increase sales of retailer.
Theme 3: What are some negative impacts of discrimination a workplace?
Answers Frequency
Lowers employees’ performance
8
Poor image of brand
5
Increase staff turnover rate
7
5

1
2
3
0 1 2 3 4 5 6 7 8
8
5
7
Series2
Series1
Interpretation: From the above data it can be said that discrimination has several negative
impacts. When companies or retailers do not provide equal treatment to their employees then it
can affect overall performance of company. For knowing in detail, 20 employees of Tesco
retailer were asked as according to them what is the main negative impact that discrimination can
have on them and their retailer. In this context, 8 employees said that if company does not
provide equal and fair treatment then it can lower employees’ morale and performance. It can
make them feel de-valued. 5 employees believed that discrimination can affect image of the
company as employees do not prefer to work with companies that does not respect their values
and principles. 7 employees said that unfair treatment ayt workplace can increase staff turnover
rate as employees who are not being treated in a far manner are more likely to leave
organization.
Theme 4: According to you what are some main problems with diversity and equality?
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Answers Frequency
Resistance of employees
8
Language barriers
12
1
2
0 2 4 6 8 10 12
8
12
Series2
Series1
Interpretation: On the basis of above chart, it can be said that promoting diversity at workplace
is not an easy task as companies might face some problems. For more knowing about problems
that companies face while promoting diversity at workplace, employees of Tesco were asked
about this. In this context, majority of participants or 12 employees said that language barrier is
one of the main problems. Employees said that by promoting different cultures of employees at
workplace, employees of local culture face problems in communicating with each others, It leads
miscommunication and conflicts among them. Whereas, 8 employees said taht some employees
resists employers for employing different cultures of people because of fear of limiting
promotional and other opportunities.
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Theme 5: What is the main strategy of your company for promoting diversity at workplace?
Answers Frequency
Implementation of anti-discrimination policy
13
Team working 7
13
7
Implementation of anti-
discrimination policy
Team working
Interpretation: On the basis of above data some strategies can be known that Tesco retailer use
for promoting equality at workplace. In this context, it is known that Tesco mainly focuses o
implementing policies relevant to diversity and equality. 13 employees said that their company
impalements anti-discrimination policy and make sure that all employees are complying with it
in order to decrease negative impacts of discrimination. Whereas, 7 employees said that Tesco
promote team working because it believes that when employees work in a team then they are
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more likely to interact with each others. It can solve their problems of language barriers and can
also improve their relations.
Theme 6: How many of you believe that company should employ workforces from different
culture, age and gender?
Answers Frequency
0-15%
3
15-25%
7
25-50%
10
1
2
3
0 1 2 3 4 5 6 7 8 9 10
3
7
10
Series1
Series2
9

Interpretation: From the above data, opinion of Tesco’s employees can be known regarding
equality and promotion. For knowing awareness and effectiveness, they were asked as how many
of them believe that equality is important for their business. In this context only 3 employees
believe that up to 15% of company should employ people of different culture in their business. 7
employees said that it should be 16-25% to which Tesco should promote and employ people of
different age group, age and cultures. Majority of employees or 10 employees said that according
to them their retailer should give higher opportunities to people of different culture of employees
for employment and up to 26-50%, Tesco should promote diversity.
Theme 7: What would you recommend to your company for promoting diversity at workplace?
Interpretation: This open ended question was asked from all target or sample employees of Tesco
in order to know their views and strategies that Tesco should focus on for promoting diversity. In
this context, some employees said that their company should focus on training as by providing
training, they can make all employees aware about importance of equality. It can solve problems
of resistance by employees that their company face while promoting diversity. Some rest of
employees said that their retailer should focus on group working as it can help employees in
understanding each others’ culture and ways of performing functions. By doing so, employees
can understand different language and they are more likely to stay with business.
Research type
Research type is of two variant which are qualitative research type and quantitative research
type.
qualitative research: it is experimental exploration where information are not in numbers.
Observational implies that information or exploration depends on something that is capable or
seen rather than being founded on hypothesis.
quantitative research: Quantitative procedure is prevailing data in the sociologies. It allows a
bunch of systems, procedures and software used to check mental, social and financial routes
through the research of numeric examples.
In this study both qualitative and quantitative research has been used in order to get more
accurate results (Holguín-Veras and et.al., 2021).
Data collection
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Information assortment is known as the system of collecting, evaluating and investigating exact
knowledge for research using standard procedures. A scientist can analyse their theory based on
collected data. It can be done through two ways primary research and secondary research.
Primary research: Essential examination is research collected straightforwardly from the
exploration territory, via analyst. for the most division includes the specialist visiting to the
commercial field to find the data they are searching for. The chance that the scientist doesn't
went into the field they may send or leave something into the field to record information for
them.
secondary research: it is the second hand research and that is collected from the previous data by
evaluating it through the scientist's work area/PC. It will give the consequences of examination
completed by others.
In the present study primary research is done so that first handed results can be get.
Sampling
At the point when researcher direct explore about collecting of individuals, it's infrequently to
collect data from each individual around there. All the things considered, to select a sample. The
sample is the collecting the views of people who really participate in the survey It is of two types
random sampling and non random sampling.
Random sampling: Random sampling is the essential inspecting method where researcher
chooses a variety of subjects for selection from a bigger gathering (a population). Each
individual is selected by coincidence and each individual from the population has an equal
chance of being selected for it. Each individual of a given size has a same possibility of
selection.
non random sampling: Guaranteeing that each individual in a population has not the same
likelihood of being selected is similarly as tough to get; taking each examining sample careful
seeing the likelihood is considerably more important. The people that cannot be selected as a
character for sample are does not belong to the individual who belongs to interested group.
In the current investigation random sampling has been selected as employees who are chosen for
interview are selected randomly. 20 employees are selected from Tesco.
Data analysis
Information investigation is the manner toward clearing, changing, and handling important
information, applicable information that guides company with settling on some choices. The
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technique reduces dangers natural in situation by giving precious experiences and measures,
regularly introducing pictures, graphs, tables, and diagrams. It is of two types.
Thematic perception test technique: The Thematic Apperception Test (TAT) utilizes a
progression of vague pictures of individuals in various circumstances to which the watcher
attributes meaning.
SPSS: SPSS is programming for altering and investigating a wide range of information. These
information may come from fundamentally any source: logical examination, a client data set,
Google Analytics or even the worker log records of a site (Leonard and Lovatt, 202).
This study has used thematic test technique in order to get reliable results.
Research findings
The foremost results of an exploration project; what the task proposed, not covered or
showed. This normally takes to the entire different results, as opposed to the ending or
suggestions taken from them.
From the above research it is found that due to lack of policy implementation company is
facing issues of diversity and equality. Some employees are facing gender inequality at
workplace. If company had proper policy then employee would have not face such issues. There
are many benefits of equality like employee retention and employee satisfaction. If company will
support equality and eliminate practices which hinders equality then employee will not leave the
organisation. As they will think that company is giving them equal opportunities. If Tesco will
value their employees then employee will not leave the organisation and this will result in
reducing employee turnover rate. Employees who come with diverse backgrounds have new
skills and experience and that can benefit to the organisation. Report has also evaluated that
teams which have diverse workforce in terms of age, location and gender tend to perform better.
As such team will apply experience of every age group and tend to get more success. Diversity
facilitates innovation. As diverse workforce will provide more creative ideas and have such skills
which facilitate innovation. Innovation will help company to grow and beat the competition.
When people of different culture and locations work together then company get knowledge of
new markets. As the business is achieving globalisation so having knowledge of different
location is also very important. When company will give value to diverse workforce then it will
help in improvising brand reputation. As nowadays company’s have to disclose their gender pay
gap data and if company is supporting and balancing gender while hiring the workforce then
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their reputation in the market increases. Good reputation will result in more sales and revenue. If
company carries discrimination then that can hurt the image of the company as frequently
employees will leave the organisation if they will not treat equal. Employees will demotivate if
they are discriminated and that will reduce their productivity. Employee will feel nervous and
that will influence their performance. Discrimination can even lead to conflicts in the
organisation and company can loss top performing employees because of discrimination. When
company hire diverse workforce then they can face language barriers. So diverse workforce
should be provided training so that they can understand that what company is expecting from
them.
Employees of Tesco feels that there are equality at the workplace but by implementing equality
policy company can bridge all the gaps which are there in terms of equality. Company also
support diversity in the process of recruitment. They give advertisement in such a manner that
attract diverse workforce. As company knows the importance of diversity so they focus on hiring
diverse candidates (Nachmias, Ridgway and Caven, 2019). To the employees company provide
them diversity training so that workforce can build skills and knowledge and can give their best
performance. Company respond to every grievance of employees whether it is in terms of
discrimination or other. For this company organise meeting in which the person who has
complaint is called with their reporting manager. HR of Tesco listen to the issue and discuss with
the reporting manager and then take actions against the problem. Company do not delay such
matter because they know that such matter can create big problems. To reduce bias from
promotions and hiring, company have set criteria to hire employees on the basis of performance.
So this will result in equality because only those employees will be promoted who are working
hard. For the hiring process also company has introduced many steps so that employees can be
correctly evaluated and if the HR already knows the candidate then he will not take that
candidate interview so that any little chance of bias can be avoided. Benefits of equality and
diversity are many but it is up to company that how they are getting it. Although Tesco is aware
on equality topic but going through certain changes can be beneficial for company only.
Conclusion
Through this report it can be concluded that equality is vital thing at workplace and the
company who does not follow equality and do discrimination will not going to survive in the
long run. Report has conducted interview in which employees are asked questions related to
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equality and diversity at their workplace. While doing the primary research, questionnaire
method is also opted. Questionnaire is filled by the employees which contain open ended and
close ended questions. Report has also discussed about data analysis, data collection and
sampling technique which has been used. In the end findings are provided in the study.
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REFERENCES
Book and Journal
Holguín-Veras, J. and et.al., 2021. Freight mode choice: Results from a nationwide qualitative
and quantitative research effort. Transportation Research Part A: Policy and Practice. 143.
pp.78-120.
Leonard, V. and Lovatt, H., 2020. Equality and Diversity in Classics Report. Institute of
Classical Studies.
Nachmias, S., Ridgway, M. and Caven, V., 2019. The Legal Framework on Diversity and
Equality. In Inequality and Organizational Practice (pp. 15-36). Palgrave Macmillan,
Cham.
Potvin, D.A. and et.al., 2018. Diversity begets diversity: A global perspective on gender equality
in scientific society leadership. PloS one. 13(5). p.e0197280.
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Appendix
Interview questions
1. what do you understand by equality and diversity?
2. do you feel that there is equality and diversity at your workplace?
3. does your company promoting diversity in recruitment process?
4. did your company provide diversity training to employees?
5. how your company response to employee grievance related to discrimination?
6. what are the steps taken by your company to reduce bias in hiring practices and promotions?
Questionire
1. Does your company provide employment to different cultures of people?
 Yes
 No
2. According to you how diversity and equality can make your company beneficial?
 Improves productivity
 Increase staff retention rate
 Increases sales
3. What are some negative impacts of discrimination a workplace?
 Lowers employees’ performance
 Poor image of brand
 Increase staff turnover rate
4. According to you what are some main problems with diversity and equality?
 Resistance of employees
 Language barriers
5. What is the main strategy of your company for promoting diversity at workplace?
 Implementation of anti-discrimination policy
 Team working
6. How many of you believe that company should employ workforces from different
culture, age and gender?
 0-15%
 15-25%
 25-50%
7. What would you recommend to your company for promoting diversity at workplace?
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