Artificial Intelligence in Logistics Industry

Artificial Intelligence
Unit code: COIT20249
Name: PROFESSIONAL SKILLS IN INFORMATION AND COMUNICATION
TECHNOLOGY
Assessment number: ASSIGNMENT 3
Report title: ARTIFICIAL INTELIIGENCE
Assessment due date: 21/09/2018 (11:55 pm)
Word count (actual):
Student name: MOHAMMED ABDUL ATIF
Student number: 12064061
CQU email address: [e-mail]
Campus lecturer/tutor: IBRAHIM ABDULLA
Unit Coordinator: RUCHIRA DE SILVA
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Artificial Intelligence
Executive Summary:
Purpose of this report is to analyze the use of the Artificial intelligence in the logistics industry.
What is the artificial intelligence and how it can help the logistics company in performing their
day to day operation. It also makes the predictive analysis as well for the business planning and
decision making. AI is crucial in today’s technological era because all the decision of the
management must be supported through some data and pattern. Now no one can or wants to take
the decisions blindly instead of that everyone wants it to be supported by some data from the real
market trends. As you know we are moving ahead with our business growth and to keep this
growth momentum intact, I want your attention for the implementation of the AI application in
the logistics company and the way in which it is a very good idea to invest on the artificial
intelligence. In this report, I have tried to explain different type of application which can be used
in our company and how each application can leverage value to our organization and I also did
the analysis regarding the negative and positive aspect of each application. For example, if we
have chatbot installed in our website then definitely it can handle user's query 24*7 and responds
as per their query and if a bot can handle the query then it can suggest how to proceed further
and this kind of automation is the real advantage for the organizations.
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Artificial Intelligence
Table of Contents
Executive Summary.........................................................................................................................2
1. Introduction..................................................................................................................................4
2. Definition of Artificial intelligence.............................................................................................4
3. Different type of application AI Applications.............................................................................4
3.1 Chat bots................................................................................................................................5
3.2 Machine learning for supply chain planning..........................................................................5
3.3 warehouse management through the machine learning.........................................................5
3.4- Data cleansing through natural language processing............................................................6
3.5 Self-driving and autonomous vehicle....................................................................................6
4. Advantage and disadvantage of various application of AI..........................................................6
4.1 Positive and negative aspect of chatbot application...............................................................6
4.2 Positive and negative aspect of the machine learning for supply chain planning..................7
4.3 Positive and negative aspect of the warehouse management through machine learning.......7
4.4 Positive and negative aspect Data cleansing through Natural language processing..............8
4.4 Positive and negative aspect Self-driving and autonomous vehicle......................................8
Recommendation.............................................................................................................................8
Conclusion.......................................................................................................................................9
References......................................................................................................................................10
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Artificial Intelligence
1. Introduction
We are the logistics company with over 200 staff and have offices all over Australia having head
office in Sydney and also operate in the other countries as well. As we all are seeing the
immense growth in the field of the computer technology and in the field of artificial intelligence.
A volume of the data is also growing yearly and as per our plan for the projected growth in the
next five year, we can say that amount of total data we are getting today will be increased by
two-fold. As we are also planning to expand our offices and freight as well hence our other lots
of things will be increasing like the vehicle, enterprise clients. Communication with clients and
end user is also going to increase immensely (Supply chain Dive, 2018). So for us, it is very
much required to look into the technology perspective, especially Artificial intelligence segment.
Here we can apply and maximize the value of our data by deep learning, augmented learning and
decision making as well as to provide effective customer support as well. This report is about
the analysis of the current trend in the logistics industry and usage of Artificial intelligence in the
field of the logistics industry and how it can help this industry to make sure that they are using
all the data from operation for the business intelligence and effective decision making. AI can be
used for our organization’s day to day operation like customer support, vehicle tracking, and
automation of the business process as well as automatic scanning of the items to make sure that it
is not damaged. These activities using the Artificial intelligence and machine learning will help
to achieve our goal and fast and efficient way.
2. Definition of Artificial intelligence
Artificial intelligence is for the computer technology which can be defined as human intelligence
demonstrated by the machines. Artificial intelligence is the system which mimics, automate and
replicate the human intelligence by continuous learning through the provided data and even
calculating the result faster than a human being. Various definition of the Artificial intelligence
has been till now in nutshell. All the definition is limited to, a computer with processing power
and having right software can make a decision as a human can do and it can interact with the
other actor of the system and automatically and generate the ideas a human being can generate
(Medium, 2018). All the analysis or result of the artificial intelligence is driven through the data,
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