Analysis of Human Resource Management

Running head: ANALYSIS OF HUMAN RESOURCE MANAGEMENT
ANALYSIS OF HUMAN RESOURCE MANAGEMENT
Name of the Student
Name of the University
Author Note

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ANALYSIS OF HUMAN RESOURCE MANAGEMENT
Table of Contents
Background of the organization.....................................................................................2
Purpose of the HR function and key roles and responsibilities.....................................2
Approach that has been taken to workforce planning, recruitment and selection,
development and training, reward systems and performance management...............................3
Approach to effectiveness of employee engagement and employee relations...............5
Key areas of employment legislation for the operations of the organization................7
Conclusion......................................................................................................................7
References......................................................................................................................8

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ANALYSIS OF HUMAN RESOURCE MANAGEMENT
Background of the organization
Accor Hotels is a multinational hospitality organization which owns, franchises and
manages the resorts, hotels and other vacation properties. This is considered to be a
constituent part of CAC 40 index on Paris Bourse. Accor has acquired the position of the
biggest hotel group in the world excluding the United States. The headquarter of the
organization is located in Paris and has its operations in around 95 countries of the world.
The group consists of 4000 hotels and around 250,000 employees in all its worldwide
operations (Accorhotels.com. 2018). The total capacity of the hotels is approximately 570000
rooms which includes 25% in France. The different luxury brands that are a part of the Accor
Group are, Fairmont, Raffles, Novotel, Sofitel and Pullman. The group was founded by
Gerard Pelisson and Paul Dubrule in the year 1967. The different brands of Accor Hotels
were then launched which has helped in the huge growth of the group in the following years.
The organization further entered North American market in the year 1990 which was after
acquiring Motel (Accorhotels.com. 2018).
The report will be based on the analysis of the human resource based functions and
performance management systems that have been designed by Accor Hotels for the purpose
of managing the employees. The role that is played by the human resource based functions in
the various organizations that are under the Accor Group will be discussed in the report.
Purpose of the HR function and key roles and responsibilities
The human resources of a hospitality organization are based on the ways by which the
employment and turnover based issues are handled. The hospitality industry is known to face
huge issues based on the rates of employee turnover. The industry has been facing the critical
problems related to employment in the recent years. The main reasons behind the employee
turnover based issues are, long hours of work, night-shifts and weekends. The organizations

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ANALYSIS OF HUMAN RESOURCE MANAGEMENT
in this industry have also faced many recruitments based issues as well. The lack of skilled
employees has been a major issue for the hotels. The employee retention based issues have
been faced by the hospitality organizations due to the huge work pressure (Albrecht et al.
2015). The hotels that operate under the Accor Group have been facing major issues based on
the retention rates of the employees. The HR department is thereby responsible for increasing
the retention rates of employees. The human resource managers play an important role in
retaining the employees within the organization. The compensation that is to be provided to
the employees are also decided by the human resource managers of the hotel. The HR
department of Accor Hotels has the huge responsibility to formulate the appropriate
compensation system for the employees. This helps the organizations to retain the productive
employees and further decrease the rates of turnover (Armstrong and Taylor 2014). The
human resource department is also responsible for providing the correct amount of attention
to the extra perks that are provided to the employees. The laws that are devised related to
employment in the hospitality industry need to be followed by the employees. The effective
compliance of laws is also a major role that is played by the human resource managers of the
organizations.
Approach that has been taken to workforce planning, recruitment and selection,
development and training, reward systems and performance management
The workforce planning based activities of the company are linked with the strategic
human resource management activities. The strategic planning further helps the organizations
to fulfil the missions in a successful manner. The workforce planning is not always
considered in the human resource management systems of the hotels. This further helps the
hotels and other hospitality organizations to achieve the overall organizational improvement.
The workforce planning activities thereby need to be integrated within the human resource
management system. The workforce planning of Accor Hotels is done by the human resource