Psychology Assignment 2022

Running Head: PSYCHOLOGY
Psychology
Student’s Name
University Name
Author’s Note

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PSYCHOLOGY
Introduction
This journal communicates the ideas regarding how the interpersonal skills have been
utilized in different contexts. The aims and objectives with which the skill sets have been applied
will also be conveyed in this journal. Interpersonal communication skills have been utilized by
me in the process of information exchange. I have used verbal as well as non verbal
communication methods while applying the interpersonal skills, which I have been working
with.
Interpersonal communication depends on a number of specific skill sets. Throughout the
weeks, I have realized that interpersonal communication is not always concerning the language
used or the voice tone or the facial expressions that are part of the body language.
Communication is a one way movement which involves a speaker and a listener. In this regard,
the elementary thing, which I expect to be the part of an active interpersonal communication, is
the art of rapport development. How it is done or how necessary had this aspect been in the
course of my interpersonal communication are some aspects that I would be discussing in the
latter parts of the weekly entries. However, I would like to express that without rapport
development, the conveyance or the reception of verbal or non-verbal messages gets hampered.
In fact, without proper rapport development, it is not possible for me or for any communicator to
convey or receive any messages without hesitation. There are other interpersonal skills that I
have learned and used in further instances. However, among them, I feel that listening skills,
assertiveness skills, use of verbal language, as well as cultural difference and diversity have been
the most essential factors.
Week 1

3
PSYCHOLOGY
In the first week itself, I am going to speak about the importance of rapport development,
listening skills as well as assertion skills. As I have highlighted above also, rapport development
is essential for the three important aspects of mutual attentiveness, positivity as well as
coordination. This is why, at the point of initiation of any conversation, I always ensure that I am
have my head clear off any abstract thoughts other than the conversation that I am going to be
indulged in to. Again, I try to ensure that the other person is also having the same mindset. As
such, whenever, I am indulging in to any discussion, I try to understand the circumstances under
which I would exchange my messages. Hence, I have learned that I should generally start
conversations saying: “Is it a good time to talk about........?” and similar phrases. In order to
converse with people, I believe another aspect is very essential and that is positivity. Throughout
this week, I have experienced that it is difficult to engage in to conversations with people who
are friendly as well as happy (Purnell, 2018). The last aspect that should be present among two
people engaged in a conversation is their coordination, unless, they are indulged in a hateful
conversation.
The US Department for Labor secretary’s Commission on achieving necessary skills
identifies 3 major foundation skills out of which listening skills is a major skill needed for the
workplaces. Good listening skills help an individual to connect with the theme of the discussion.
The theme is the intention with which the conversation had been initiated. In fact researchers like
Barnlund, (2017), has established that people with good listening skills can earn the confidence
of the hierarchy easily and are also capable of performing tasks with minimal follow ups. The
last skills that I acquired in the course of this week had been assertive skills. I have understood
that I should be open in expression of viewpoints or aspirations and expressions. This helps the
speaker or the listener to accept criticism from the other.