Recruitment Process for an Administration Manager Position

The assignment requires developing a job description and person specification for an identified role, selecting appropriate recruitment channels, drafting material to attract suitable candidates, and developing shortlisting criteria. Additionally, the task involves participating in a selection interview, decision-making process, and discussing records that need to be retained, including legal issues relating to retention and storage of recruitment and selection documentation.

Written Assignment Marking Form
Candidate’s
name:
Yousef Al Hammadi
Expiry Date September 2018
Assignment
Tutor Carole Cannas Programme CHRP/DHRP
Programme Start
Date March 2018 Course
Location Abu Dhabi
Assignment 3RTO: Resourcing Talent
Word count Evidence to be produced
 Activity 1 & Activity 2 (Individual tasks) written responses of
approximately 1500 words in total
 Activity 1 & Activity 2 (Group tasks) written responses of
approximately 1000 words in total to include copies of
o Job Description
o Person Specification
o Advertisement
o Selection Criteria
o Appoint to position letter
o A non-appointment letter
Criteria
Individual Activity 1
Prepare a written document to assess the way in which an organisation that you are familiar with
is able to resource talent to enhance their organisational success. Your document should cover:
a. Using examples from the organisations you are considering, explain at least four
organisational benefits of having a diverse workforce.
b. Identify and explain at least four factors that can affect an organisation’s approach to
talent planning.
c. Describe the key factors that can affect an organisation’s recruitment and selection
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policy
d. Describe at least three methods of recruitment, and three methods of selection that
can be used in organisations, and when it is appropriate to use each of them.
You will be expected to:
Learning Outcome:
1 Explain the factors that affect an organisation’s talent planning, recruitment and selection
policy
1.1 Explain the organisational
benefits of a diverse workforce
PASS
You have identified 4 relevant benefits of a diverse workforce
Yousef, but as you have relied on some external references, it
would have been good to see examples from your own
experience here too.
1.2 Explain the factors that affect
an organisation’s approach to
talent planning
PASS
You have identified both internal and external factors that can
affect the organisation’s approach to its planning. In terms of
appropriate criteria, you could have perhaps elaborated further
to mention that the criteria should meet the goals/strategy of
the organisation as well.
1.3 Describe the factors that affect
an organisation’s recruitment
and selection policy
PASS
You have identified both internal and external factors and used
external references to explain these. It would have been better
to use examples from your own organisation to explain these
Yousef.
Learning Outcome:
2 Identify appropriate recruitment and selection methods
2.1 Describe different recruitment
methods and identify when it is
appropriate to use them
REFER
Although you have briefly mentioned 3 types of recruitment
methods, you haven’t described these in any detail nor
explained when it is useful to use each of them.
2.2 Describe different selection
methods and identify when it is
appropriate to use them
REFER
Unfortunately you have also only briefly mentioned 3 selection
methods and again you should describe these in detail and
identify when it is appropriate to use each one. Examples from
your own organisation will help you here!
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Individual Activity 2
Post appointment an employee will be expected to be inducted into the organisation. As a
continuation of your individual written document, you will be expected to:
Learning Outcome
4 Understand the importance of effective induction
4.1 Explain the purpose,
importance and benefits of
induction to individuals and
organisations
PASS
Although you have used a lot of external referencing to assist
you in your explanation here Yousef, I would have liked to see
more explanation e.g. from your own company/experience.
4.2 Identify areas to be covered
by induction and the roles of
those involved in an induction
process
REFER
What is required here Yousef, is a plan in a table, identifying
the key aspects of an induction plan from Day 1 to Month 3 (at
least), including who is responsible for each part. Perhaps look
at your own company’s induction plan and use that as a basis
to develop one here for your assignment.
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Group Activity 1
The receptionist within an organisation has recently been promoted to an administration
manager’s position. There is now a vacancy which requires to be filled. You are required to
develop a person and job specification, select the appropriate recruitment channels, draft
material to attract suitable candidates and develop shortlisting criteria to produce a shortlist for
interview. You will be expected to:
Learning Outcome:
3 Contribute to the recruitment and selection interviewing process for a job role.
3.1 Develop a job description and
person specification for an
identified job
PASS
Your job description and person specification contain all the
required information to be able to recruit effectively. Your
person specification contains a lot of useful detail in terms of
the essential criteria required.
3.2 Select appropriate recruitment
channel(s) and draft material to
attract talented individuals for
an identified role
PASS
Your advert contains the key details to attract applicants to the
role, particularly focusing on the benefits available to the right
candidate.
3.3 Develop selection criteria and
shortlist candidate applications
for interview for an identified
role
PASS
You have produced a table that relates to the person
specification and focuses on the criteria for the role. You have
scored against the criteria for each of the candidates.
Group Activity 2
You will conduct at least one interview, participate in the selection making process and discuss
the records that should be kept post interview – including legal issues relating to the retention
and storage of recruitment and selection documentation. Two letters will be provided i) to an
appointee and ii) to a non-appointee. You will be expected to:
3.4 Participate effectively in a
selection interview and the
decision making process for an
identified role.
PASS
See notes below.
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3.5 Identify the records that need to
be retained and write letters of
appointment and non-
appointment for an identified
role.
PASS
You have discussed in your group and outlined the critical
records that should be retained during the recruitment process.
Both your appointment and non-appointment letters are well
written and professional.
Grade REFER
Comments A good attempt Yousef but you missed some key information in
a few areas. Plus I would really recommend that where I have
mentioned it, you remove some of the references and instead
use examples to back up the points. Please feel free to send
me a draft before you resubmit on the portal.
Assessor’s Signature Carole Cannas Date 30 May 2018
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OBSERVATION RECORD - F204C
Group 2 – Yousef / Mussa / Salem / Tareq
Unit 3RTO - Learning Outcome No 3, AC 3.4 and 3.5
Be able to contribute to the recruitment and selection interviewing process for a job role.
Observation Criteria Assessor feedback – to be completed by the assessor with notes to
support the decision
Plan interview:
 questions
 roles
 structure
Followed the structure well and planned questions and role’s effectively between members of
your group.
Prepare suitable environment.
Prepared a formal style interview and could have perhaps made it a little less formal across the
table but I realise that you were restricted by the limits of room available.
Open interview appropriately:
 introductions
 outline of interview.
A good welcome and introductions of all the interview team. The interview structure was
explained well to the candidate so that they knew what was happening during the interview.
Establish rapport and puts
applicant at ease.
Some good questions and comments were raised at the start to put the candidate at ease and
establish some rapport.
Use appropriate questioning
techniques:
 open questions
 clarifying
Some good preparation for this exercise Yousef. Your questions focused effectively on your
competency area of teamwork and you clarified information with the candidate on a few
occasions to get further evidence.
Control interview without
dominating.
There was a good balance of questions and answers and I felt the candidate was given plenty
of time and opportunity to sell themselves to the panel.
Communicate (listening and
speaking) effectively with
applicant, using appropriate
body language.
You maintained good eye contact and had an encouraging manner which helped the candidate
to open up. Your questions were clear and concise and you clarified when required.
Invite, and deal with, applicant
questions.
You invited questions and answered them effectively, providing good information about the
company.
Close interview The interview was closed effectively and positively.
Liaise effectively with other
members of panel (if relevant).
You all liaised well and worked successfully as a team.
Conduct interview within legal
requirements.
Yes
Maintain clear notes and
justification for decision.
Yes
Discuss records that need to
be retained and legal
requirements.
Yes
ASSESSOR SIGNATURE DATE
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