Developing Vision, Processes, and Policies for ICT Project Management Success

The provided content outlines the role of a leader in achieving project success, emphasizing the importance of ICT project management. The methods, processes, and tools used by ICT project managers include people management, product maintenance, material management, IT deployment, equipment use, finance handling, customer relationship development, health and safety checking, technical issue resolution, and new business scheme development. The content also highlights the risks associated with projects and the need for risk control and mitigation. The references provided are research papers that explore the benefits of collaborative ICT adoption, the impact of emerging information technology on project management, and the use of IT in managing construction projects.

Assignment on
ICT project Management 2017

Project Management
Contents
Part 1: Project charter............................................................................................................................2
Project name:.....................................................................................................................................2
Project team:......................................................................................................................................2
Overview of the project:....................................................................................................................2
Team description:..............................................................................................................................3
Roles and responsibilities:.................................................................................................................3
Team communication plan:...............................................................................................................4
Positive and negative aspect:.............................................................................................................5
Team values:......................................................................................................................................6
Code of ethics:...................................................................................................................................7
Rules and expectation:.......................................................................................................................7
Signature:..........................................................................................................................................8
Part Two:...............................................................................................................................................8
Learning cycles:.................................................................................................................................8
Reflection:.........................................................................................................................................9
Part three: Communication plan............................................................................................................9
Part four: Reflection............................................................................................................................11
References:..........................................................................................................................................12
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Part 1: Project charter
Project name:
Lifecycle of successfully project completion
Project team:
Gryffindor
Project Team
Members
Role Contact details Email Address
Namburu
Gopichand
Project
manager
9854673242 [e-mail]
Alapati seshu babu Project
sponsor
8765432313 [e-mail]
Husam malkawi Project
steering
committee
8775434323 [e-mail]
Eadakuda Vinay
Kumar
Project control
manager
8798764123 [e-mail]
Overview of the project:
The purpose of this project is to critically analyse the synthesising of IT project management
framework, inclusion of project stakeholder, deployment of the communication management,
and involvement of knowledge areas of project management, use of communication tools and
techniques, and associated success factors of the project. The aim of this paper is to analyse
the IT project management role, leadership skills, methods, and use of software tools. “The
IT project helps in developing the operational activity with the deployment of installation of
the new application software with the upgraded version” (Froese, 2010). “The deployment of
the network architecture helps in improving the product life cycle” (Gichoya, 2016). The
development of the IT project is deployed of the following project activities:
 Creation of the project and its approval
 Reporting of the project in relation with gathered information
 Visualization and scheduling of resources
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 Collaboration and communication between project team members
 Visibility of the IT project in relation with stakeholders.
 Allocation of the resources in relation with project activities.
 Execution of the project activities.
Team description:
The composition of the project team includes project team leaders, experts of subject matters,
operational staff, representative of the customers, and vendors. The project team leader is
responsible for management of logistic team staff, functional deployment of activities, and
coordination among team members. The project team leader is responsible for managing
coordination between team members. The subject matter expert is the knowledgeable and
experienced person who is provided with specialised training program. The internal and
external support of the project team is handled by the SME to handle specific functional area
of the project. The leader of the operational staff is responsible for ensuring the coordination
among project activities for getting project deliverables. The representative of the customers
is responsible for giving clear details of the customer requirement. The clarification of the
project requirement helps in raising the satisfaction level of the customers.
Roles and responsibilities:
Project Team Description
Project Manager The project manager is responsible for granting authority to
the project team. He is responsible for signing the project
charter. The project manager focuses on the procurement of
resources. The completion of the project activities helps in
utilizing the system.
Project sponsors “The project sponsor is responsible for defining the goal of
the project, securing the use of resources, and resolving the
conflicts” (Hore, 2016). The project sponsor approves the
proposal of the project, and development of the project
charter.
Project steering committee The project steering committee is responsible for providing
recommendation to the project sponsor for the initiation of
the project. “The acceptance of project initiation helps in
deploying the baselines, follow up of the action, periodic
reviews of the meeting, ad resolving the issues of project
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complexity” (Mnkandla, 2014).
Project control manager He is responsible for develop control on the flow of
activities which are undertaken to achieve the goal of the
project.
Team communication plan:
 The relevant information should be communicated between participating units.
 “Frequency of periodic meetings should be increased for the management of time and
cost” (Rimmington, 2014).
 The communication management plans which fulfils the expectation of the project
manager.
 “The appropriate information should be circulated between the team members for
increasing the efficiency of the project deliverables” (Muszynska, 2015).
 The project plan focuses on managing the quality and risks associated with the
delivery of the project.
 The communication plans helps in deploying the change management according to
the user requirement.
Role Time Location Communication
medium
Description
Project
manager
Daily Head office Formal and
informal
The formal
method helps in
focusing
technical issues
which are
associated with
the completion
of the project
and informal
method helps in
collecting the
flaws which
occur in
carrying over
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project
activities
Project Sponsor Monthly Head Office Formal The project
sponsor focuses
on the
completion of
the project. He
periodically
checks for the
project
activities to be
carried out
within allocated
time and budget
or not.
Project steering
committee
Monthly Head office Formal Checks the
curriculum of
the activities.
Project control
manager
Daily Construction
site
Formal and
information
Focuses on
identifying the
positive and
negative aspect
of the working
process and
handles the
control for the
free flow of
activities.
Positive and negative aspect:
From the past experience as the project leader, I determine following positive and negative
aspect of working in team:
Positive Aspect:
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 Working of the team in common direction: The focus of the team is to achieve the
goal set by the project manager to develop a new project. The working on the same
platform maintains the flow of activities in spite of cultural differences.
 Sharing of more ideas and views: The performance of the project can be improved by
sharing of ideas, vision, and thoughts together on the common platform. The project
can be successfully completed with the sharing of ideas.
 Increasing efficiency of the project: The free flow of ideas increases the thinking
process of the team members. The active participation of the project team helps in
completing the project within allocated time and budget.
 Coverage of weak areas: The weak areas of the project can be successfully
highlighted. The weakness and strength of the project can be known in advance. It
helps in developing the strategies to tackle the weaker section of the project.
Negative Aspects:
 Non-availability and loss of resources: When the team members work together, it
raises the possibility of conflict on the resources availability to carry over their
allocated tasks. There is a vast difference in planning and real life working situations.
 Conflict and chaos among team members: The cultural difference can impose conflict
between the team members. The disagreement on the working problems can raise the
concern. Nobody in the team wants to compromise and negotiate with the falling
situation.
Team values:
The effective working of the team can be achieved with the follow up of the team values. The
team values helps in achieving the objective of the project without any conflicts and chaos
among the participating units.
 The views of the project team members should be listened without any interruption
 The information, experience, and knowledge should be shared among the team
members.
 The decision should be taken in the benefit of the team members in the direction of
achieving goal of the project.
 The concern about the team members should be shown
 The cultural feelings of the team members should not be hurt.
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 The reward and award should be given on the basis of their performance which helps
in motivation and shaping their skills.
 Behavioural management of integrity
 Continuous improvement in the project activities undertaken
 Integrity and accuracy should be maintained in the flow of activities
 The dishonesty in the team members should not be undertaken
 The Ego and no other cultural difference should be given preference while working in
the team.
Code of ethics:
The privilege should be given to the follow up of the code of ethics in the working
environment. The ethics plays a major role in managing sustainability of the project. The
ethical program focuses on the moral course of action which should be undertaken to resolve
the chaotic issues associated with the team members. The productivity of the project can be
increased with the development of strong team work. The growth of the working employees
can be improved with the use of ethical program within the working curriculum of the
organization.
Rules and expectation:
The follow up of the rules helps in completing the project within allocated time and budget
with the occurrence of the minimum chaos at work place. The following is the set of rules
which should be undertaken to build effective team management:
 The meeting should be regularly attended by the team members
 The vacation should be told in advance to the project manager
 The team members should have to complete their assigned tasks within the mentioned
deadline
 The proactive action should be taken by all team members to overcome the problem
of chaos and conflicts
 Workload should be equally distributed among the team members according to their
capability.
Signature:
All the participating units should sign off the project charter for approval of the project.
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Part Two:
Learning cycles:
The learning cycle is the collaboration of the individual and organization learning. It is
composed of three stages which are classified as individual learning program, development of
the individual mental model, and setting of organizational memory. The translation of
activities helps in achieving the desired result of the organization. “The environmental
response plays an important role in completing the flow of activities” (Peansupap, 2014). The
separate action should be performed for managing the organization learning. The operational
learning focuses on filling of the entry form, operating efficiency of the machinery, emphasis
on the working curriculum, and the conceptual learning program. The following diagram
shows the learning cycle which should be undertaken:
 Organizer: “The Organiser is responsible for arranging the periodic meetings for the
development of project activities” (Sherman, 2013). The scheduling of meetings helps
in knowing the actual situation of the project curriculum.
 Scribe: “The documentation should be prepared of every meeting for the future
reference. It helps in determining the roles and responsibilities provided to the team
members” (Hoessini, 2012).
Reflection:
Particulars Description
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Setting of the rules “The deployment of the rules in the working
curriculum of the team helps in raising the
performance of the team members”
(Oneyegire, 2013).
Reward and award The key performance indicators should be
used for setting out the reward and award to
motivate the employees
Action plan The proactive action plan should be used by
the team members to overcome the problems
of chaos and conflict.
What is the roles of project team members Every team member is responsible for
delivering the assigned task within the
mentioned deadline
Consideration should be given on knowledge
sharing
The sharing of knowledge and work
experience connects the employees with the
action plan of the project. “They feel as the
part of the project and works enthusiastically
in achieving the project aim” (Ahuja, 2014).
Part three: Communication plan
Communication
management plan
Associated stakeholder Description
Strategic Plan Project manager and project
control manager
“Developing the clear lines of
responsibilities for establishing up
front of the platform” (Peansupap,
2014).
The development of competency
between cross-cultural platforms.
The development of high quality
communication plan
Realization of the project with the
development of good public
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relations.
The use of common language
between the team members.
Approving the authority of the
customers.
Information with
respect to generation,
dissemination,
collection,
disposition, and
storage.
Project team members and
project steering committee
The sharing of virtual space with the
deployment of project knowledge
centre. Use of instant messenger
Emotion in relation
with trust and
relationship
Project sponsors The organization of face to face
communication
Sharing of feelings between team
members.
Review of meetings
Rotation of the roles and
responsibilities
Gathering feedback and opinions.
Practical Project team members Use of communication rules and
strategies
Personal attitudes
Composition of team and
development of work patterns
Deployment of asynchronous
communication loops.
Part four: Reflection
From the research and working curriculum of the project helps in analysing that the
leadership plays a very important role in the successful completion of the project. The table
below shows the role of leadership in the following areas:
Areas Leadership focus
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Project Management
Goal and objectives of the project Focuses on development of vision
Process Procedures and policies
Plan Development of the long term plan
Role played Developer
Trend Innovation
Risk control Identification and mitigation of risks
associated with the project
The following diagram shows the role played by the leader in getting project success.
The methods, process, procedures, tools, and technologies which are used by the ICT project
manager for achieving the success of the project are listed below:
 Management of the people and staff
 Maintenance of the product and services
 Management of the material and production
 Deployment of the IT and communication schemes
 Use of equipment
 Handling of finance and administration
 Developing good relationship with customers and suppliers
 Checking of health and safety programs of the employees
 Checking of technical issues
 Development of new business schemes
References:
Ahuja, V. (2014). Benefits of collaborative ICT adoption for building project management.
Retrieved from http://www.emeraldinsight.com/doi/abs/10.1108/14714170910973529
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Froese, T. (2010). The impact of emerging information technology on project management.
Retrieved from
https://www.researchgate.net/publication/222702104_The_impact_of_emerging_infor
mation_technology_on_project_management_for_construction
Gichoya, D. (2016). Factors affecting the successful implementation of ICT project in
government. Retrieved from http://www.google.co.in/url?sa=t&rct=j&q=Research
%20paper%20pdf%20on%20use%20of%20ICT%20technology%20in%20project
%20management&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjvxf-
RspPWAhVFrI8KHRjXDEcQFgglMAA&url=https://hrcak.srce.hr/file/
224208&usg=AFQjCNGor5YCrCmwP68mdq9DJOo8GctAtQ
Hoessini, R. (2012). Approaches of implementing ICT technologies within th construction
industry. Retrieved from
http://search.ror.unisa.edu.au/media/researcharchive/open/9915909330501831/53108
498180001831
Hore, A. (2016). Use of IT in managing information and data on construction projects.
Retrieved from
https://www.engineersireland.ie/EngineersIreland/media/SiteMedia/groups/societies/
project-management/Use-Of-It-In-Managing-Information-And-Data-On-
Construction-Projects-A-Perspective-For-The-Irish-Construction-Industry.pdf?
ext=.pdf
Mnkandla, E. (2014). A review of communication tools and technologies for successful ICT
projects. Retrieved from http://digitalcommons.kennesaw.edu/cgi/viewcontent.cgi?
article=1113&context=ajis&sei-redir=1&referer=http://www.google.co.in/url%3Fsa
%3Dt%26rct%3Dj%26q%3DResearch%2520paper%2520pdf%2520on%2520use
%2520of%2520ICT%2520technology%2520in%2520project%2520management
%26source%3Dweb%26cd%3D12%26cad%3Drja%26uact%3D8%26ved
%3D0ahUKEwifpqytspPWAhWLQ48KHTzODWw4ChAWCCswAQ%26url
%3Dhttp%253A%252F%252Fdigitalcommons.kennesaw.edu%252Fcgi
%252Fviewcontent.cgi%253Farticle%253D1113%2526context%253Dajis%26usg
%3DAFQjCNHqutnvis3LxP0AJuuj0xtta3McLw#search=%22Research%20paper
%20pdf%20use%20ICT%20technology%20project%20management%22
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Muszynska, K. (2015). Communication management in project teams practices and patterns.
Retrieved from http://www.toknowpress.net/ISBN/978-961-6914-13-0/papers/ML15-
266.pdf
Onyegiri, I. (2013). Information and communication technology in the construction industry.
Retrieved from http://www.scihub.org/AJSIR/PDF/2011/3/AJSIR-2-3-461-468.pdf
Peansupap, V. (2014). An exploratory approach to the diffusion of ICT in a project
environment. Retrieved from
https://researchbank.rmit.edu.au/eserv/rmit:6174/Peansupap.pdf
Rimmington, A. (2014). Impact of information and communication technology. Retrieved
from http://www.google.co.in/url?sa=t&rct=j&q=Research%20paper%20pdf%20on
%20use%20of%20ICT%20technology%20in%20project
%20management&source=web&cd=6&cad=rja&uact=8&ved=0ahUKEwjvxf-
RspPWAhVFrI8KHRjXDEcQFghJMAU&url=http://www.ejeg.com/issue/
download.html%3FidArticle
%3D70&usg=AFQjCNHY4FsfPPIkVQ9mW1a7DwiexAnObg
Sherman, J. (2013). Managing building projects through enhanced communication-An ICT
based strategy for small and medium enterprise. Retrieved from
http://www.construction-innovation.info/images/pdfs/Managing_building_projects_th
rough_enhanced_communication_-
_An_ICT_based_strategy_for_small_and_medium_enterprises.pdf
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