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PORTFORLIO DOCUMENTS Assignment task 1 Appendix 2: Team goals based on the “innovation challenge Scenario name: Cappuccino Cafe Team members names Joseph Carolina George Asif What is the innovation challenge based on your chosen scenario: The Cappuccino Café is trying to enter the market of Australia. Hence, the company has to come up with innovative plan for their advertisement purpose. The company is intended to introduce a new product “Cafelato”. For this product, the company has to come up with strategies for brand awareness, selection of advertising media and store opening planning. What is the team goal based on the innovation challenge refer to the SMART goal? Specific What are you going to do? Why is this important to do at this time? What do you want to ultimately accomplish? How are you going to do it? A new promotional campaign and advertisement campaign will be planned in order to achieve market objectives for the launch and marketing of new product “Cafelato”. As the company is trying to enter the new market and increase the brand awareness, the innovating marketing strategies are required at this point. Ultimate goal of the steps would be to increase the brand awareness, product selling and building a sustainable business for Cappuccino Café in Australian market. Innovative methods would be used in the promotions that will not include any traditional promotions so that target customers could be reached and attracted. Measurable How will you know that you have reached my goal? The marketing campaign would have the goal To increase social media traffic by
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5% at the end of the campaign To achieve sales growth by 5% To make at least 15% of the target audience aware of the brand through innovative promotional campaign Attainable Can you see yourselves achieving this goal? Can you break it down into manageable pieces? The goals are achievable in the 10days span. The first part would be designed for the initial planning and the next parts would be for the execution of plans. Realistic Is the goal too difficult to reach? The goal is not too difficult to reach with the help of proper human resources and strategic planning. Timely What is the target goal for reaching the goal? The total time allocated for the goal ten days Explain why the team choose this goal? (50 words are required) In order to enter a new market, the first thing that a company need to have is the brand awareness. The target customers must have the idea of the brand they are looking at. Therefore, choosing the innovative advertisement `process for the brand recognition is chosen as the main goal of the team. Discuss the goal during the team discussion, suggest any additional improvements and changes made to the goal as an outcome of the discussion. (50 words are required) Discussion with the team members were done to have any specific addition to the gaols. After the discussion, the team has decided that that a assessment of the work during the process would be done. This assessment or evaluation of the work process would help in measuring the gradual advancements. Required changes in the plan can be done according to the evaluation result. Assignment task 1 Appendix 3: Draft budget for team innovation activities Innovation activityAmount ($)Notes Creating awareness in Social media platforms$1200Platforms like Facebook, Pinterest, Twitter, Google ads, YouTube Ads. Creating small engaging videos for the Cafelato$600Two engaging videos for customers’ attention seeking
product Planning for contests and giveaways for public engagement$1000Arranging give away contests to reach the target customer and help them knowing about the new product specifications Creating innovative Filters of the coffee in Instagram and Snapchat$200An innovative way with the help of graphic to promote the campaign. Payment for the team members$2000Four team members, each will work one hours a day. Total$5000 Assignment task 1 Appendix 4: Discussion the role of each team member(Describe roles, strengths and weaknesses minimum 200 words no more than 300 words) Topic of the meeting:Role of each team member Date:Time: Attendance: Name:Joseph Name:Carolina Name:George Name:Asif Name of the team memberRole of the team member in contributing to the team goal JosephVideo designing Social media management CarolinaVideo editing Website management GeorgeContent creator Contest planner for giveaway program AsifCustomer communication Social media management and replying to customer query Name of the team member Strengths and weaknesses of the team member, what they believe they can contribute to the collaboration JosephStrength-hehasagoodknowledgeissocialmedia
management and has been creative in his outlook of the campaign. Weakness-Heisnoteasytocommunicatetherefore, sometimes lack of understanding with other team members is seen CarolinaStrength- She is focused and disciplined. She has a great knowledge in technology and knows to communicate with team effectively. Weakness- She has a slight lack of patience some times. GeorgeStrength-creativeandagoodcontentwriter.Hehas experience of working with some renowned companies. Weakness- Lacks discipline slightly. AsifStrength- Good communicatorand knows exactly how to behave calmly in difficult situation. He has a string decision making ability. Weakness- He is lacks creative instinct. Assignment task 1 Appendix 5: Potential team members Who did you choose to complement the current team? David and Adnan What was the reason for your decision? (Minimum 50 words required) David like to take calculated risks that is quite important for entering a new market. If he joins the team he can prove efficient in managing the campaigns challenges. Adnan has extraordinary grasp in the technology and graphic designing. Therefore, the present team can use his help in the campaign for Instagram and Snapchat filters or even in the video making.
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Assignment task 1 Appendix 6: Ground rules for the team Topic:Decide on the ground rulesDate:/Time:am/pm Team member name: Joseph Carolina George Asif Write the ground rules for how the team will work together.(Minimum 50 words required) The ground rules are necessary to make the team work in a coherent way. For the campaigning program of Cafelato some of the most important ground rules for the team would be- Time management and punctuality Team members have to be physically and mentally present at the work place They will participate in the meetings without fail. They need to be aware of the campaign goals and contribute to it They would be given every opportunity to communicate their ideas Team members must think before speaking They have to keep an open mind for innovation and creativity Helping each other whenever needed. Sticking to the plan. If there is any need of improvisation that must be informed to the team leader first.
Assignment task 1 Appendix 7: Discussion on responsibilities of the team Team memberResponsibilities JosephHe is in charge of the videos creation Hewillalsotakecareofthecampaigning through Facebook and Twitter CarolinaCarolina has the responsibility to edit the final videos and put them in the social media and other platforms. Technicalities of the website and social medias like YouTube, Google campaigning along with the video editing GeorgeGeorgewouldbecreatingcreative advertisementcontentsforthesocialmedia platforms.Hewouldberesponsiblefor catchlines and advertisement ideas as well. Again, the giveaway contest that the company is planningtohavewouldbedesignedand managed completely by George. AsifAsifhas theresponsibilitytomanageallthe communication between the customers and the companyauthorities.Hewoulddotheinitial research on the market trends in his level. The queries of customers would be answered by Asif. He will also participate in the social media management. Explain how and why the team decided on this responsibility for each team member? (Minimum 50 words) The responsibilities are divided by analysing individual skills and personality. It is important that each of the members know what they are responsible for in this campaign. The objective of the campaignswerecommunicatedinclearanddetailedexplanations.Thentheirskillsand specifications in the field were evaluated for conferring the responsibilities to individual team members. Understanding individual personalities were given as much importance as the work skills. Some of the responsibilities were not given to single person. All the team members have the scope to take suggestions and help each other if needed. The communication between the team is fluid and effective. This is how the responsibilities were decided for each of the team members. Explain how the team participated in this discussion and encouraged innovation? (Minimum 50 words)
The team members were given all scopes to share their ideas about the innovative measures for the campaigns. Before deciding or finalising any ideas, the team members were asked to put forward two creative options they have in their head. After discussing each of these ideas, the final ideas is been finalised. Other than that, the team was given all the necessary support for executing their campaign ideas. Two meetings were held in order to listen to the creative ideas that the team members have. Assignment task 1 Appendix 8: Schedule of activities Discussion about Team Schedule Location:Harbour Bridge Shopping Centre Time: Name of the team members: Description of Activities Timeline(working day – use shading function to colour the timeline)GoalPerson responsible 1234567910(What goal will you achieve with these activities) Who is responsible for this activity from your team Planning Target audience and their preferences identification Chalking out the plans for giveaway program Planning for the social media campaigning before the launching and selling of Cafélato Team leader and all the team members Building websites and videos Deciding the content for website and videos for Building awareness among the target audience. Team members Distributing the template about the giveaways Communicating with the target customers and making them aware of the giveaway program for Cafelato Team members Releasing the videos and online campaigns Advertisement through online platforms and social mediasTeam members Keeping the online social platform advertising on going Retaining the interest of the customers.Team members Introducing the product “Cafelato” in the stores Introducing the new product in the market to get boost in sales Team leader and all the team members Evaluation of the campaign Checking for the problems in execution and reviewing the plan for further correction. Team leader
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Assignment task 1 Appendix 9: Rewards Topic: RewardsDate:/Time: Team members: Joseph, Caroline, Asif and George How and when innovative thinking will be rewarded in the team? Theinnovativethinkingintheteamwouldbeawardedboththroughtangibleand intangible rewards. That means both intrinsic and extrinsic rewards would be used for the project. Innovation is at the heart of the campaign system. The creation of the videos and giveaway planning, all contributes to the innovative approach of the company campaign. The team members who would show extra-ordinary performance in their discipline and punctuality would be rewarded with extra incentive along with verbal appreciation. The most innovative thinker’s idea would be selected for the campaign and the thinker would be awarded at the end of the project with incentive and a certificate of appreciation. The innovativesolutiongiverintheteaminthetimeofhardsituationwouldalsobe appreciated by the team leader. Discuss ways to ensure personal rewards will enhance innovation in your team. Personalrewardsareeffectiveinmotivatingtheteammembersforthinkingmore innovative way. The main objective of personal rewards in to increase job satisfaction of the team members and making them motivated for more active participation. To ensure the team is thinking creatively, the team leader will be giving continuous motivation for innovation. The challenges in the marketing campaigns could only be managed through motivating for innovation. Personal communication with each team members will also be helpful in this. Discuss an idea or issue with the team that you would like to research further and present it to the team in an upcoming meeting.Minimum 2 sentences are required The team would be motivated to make the process a bit complicated by mixing the traditional marketing campaigns with the modern and innovative measures. Mixing
the modern and traditional marketing ways can give the company a boost and greaterreach.Theuseoftechnologycanbeincorporatedinthetraditional campaigning that the company was opting in past years. Assignment Task 1 Appendix 10: Feedback form for team member Please complete the following feedback on your team member’s performance. Your name: Team member’s name:Joseph Your role:Team activity observer Rate this team member using a 5-point scale 1 Strongly disagree 2 Disagree 3 Neither agree nor disagree 4 Agree 5 Strongly agree 4.......Discussed bringing people into the team based on what needed to be achieved and the potential for sharing ideas. 4.......Worked well with team members to establish ground rules. 4.......Followed team ground rules. 4.......Discussed team roles and responsibilities constructively. 4.......Participated proactively in team discussions. 3.......Listened to others and showed respect for different viewpoints. 4.......Demonstrated effective communication skills. 5.......Shared information, knowledge and experiences with other team members. 3.......Challenged and tested ideas within the team in a positive and collaborative way. 4.......Encouraged innovation among teammates. 4.......Encouraged innovation by discussing training and learning opportunities. 5.......Encouraged the fair sharing of workload. 3.......Demonstrated supportive and respectful communication. 3.......Helped plan and scheduled activities to allow time for thinking, challenging and collaboration. 4.......Acknowledged and respected diversity within the team.
3.......Helped establish the reward and recognition system as an integral part of the team's way of working. 5.......Encouraged the team to reflect on the activity and discuss opportunities for improvement and innovation. Identify any areas that the team member could improve to add more value to the teamwork process. Joseph can improve his communication skills so that he can participate more actively in team works. Lack of communication sometimes increases misunderstanding among the team members. Identify opportunities for team members to improve their skills in innovation. Joseph can get more creative if he gets enough time and exposure to challenges. What are the major strengths of this team member? Joseph has good knowledge of social media management and he is creative in his approach. Provide any other comments that you may have regarding the performance of the team member. Joseph can improve and prove himself as a good leader if he works on this team communication a bit more.
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Please complete the following feedback on your team member’s performance. Your name: Team member’s name:Carolina Your role:Team activity observer Rate this team member using a 5-point scale 1 Strongly disagree 2 Disagree 3 Neither agree nor disagree 4 Agree 5 Strongly agree 4.......Discussed bringing people into the team based on what needed to be achieved and the potential for sharing ideas. 5.......Worked well with team members to establish ground rules. 3.......Followed team ground rules. 5.......Discussed team roles and responsibilities constructively. 4.......Participated proactively in team discussions. 5.......Listened to others and showed respect for different viewpoints. 3.......Demonstrated effective communication skills. 5.......Shared information, knowledge and experiences with other team members. 5.......Challenged and tested ideas within the team in a positive and collaborative way. 4.......Encouraged innovation among teammates. 4.......Encouraged innovation by discussing training and learning opportunities. 5.......Encouraged the fair sharing of workload. 4.......Demonstrated supportive and respectful communication. 3.......Helped plan and scheduled activities to allow time for thinking, challenging and collaboration. 3.......Acknowledged and respected diversity within the team. 3.......Helped establish the reward and recognition system as an integral part of the team's way of working. 5.......Encouraged the team to reflect on the activity and discuss opportunities for improvement and innovation. Identify any areas that the team member could improve to add more value to the teamwork process. Caroline can have some course and training on AI and IT so that she can enhance her technical capabilities a bit more.
Identify opportunities for team members to improve their skills in innovation. Caroline can get more creative if she gets enough support and motivation. What are the major strengths of this team member? She is quite tech savvy and disciplined. This is the reason that she plays a crucial role in the campaign. Provide any other comments that you may have regarding the performance of the team member. Caroline has the potential of becoming a better technological expert in her field. She has the passion for technology and is always serious about her work. Her discipline is quite impressive.
Please complete the following feedback on your team member’s performance. Your name: Team member’s name:George Your role:Team activity observer Rate this team member using a 5-point scale 1 Strongly disagree 2 Disagree 3 Neither agree nor disagree 4 Agree 5 Strongly agree 3.......Discussed bringing people into the team based on what needed to be achieved and the potential for sharing ideas. 3.......Worked well with team members to establish ground rules. 4.......Followed team ground rules. 4.......Discussed team roles and responsibilities constructively. 5.......Participated proactively in team discussions. 3.......Listened to others and showed respect for different viewpoints. 4.......Demonstrated effective communication skills. 5.......Shared information, knowledge and experiences with other team members. 3.......Challenged and tested ideas within the team in a positive and collaborative way. 5.......Encouraged innovation among teammates. 4.......Encouraged innovation by discussing training and learning opportunities. 4.......Encouraged the fair sharing of workload. 4.......Demonstrated supportive and respectful communication. 5.......Helped plan and scheduled activities to allow time for thinking, challenging and collaboration. 4.......Acknowledged and respected diversity within the team. 3.......Helped establish the reward and recognition system as an integral part of the team's way of working. 3.......Encouraged the team to reflect on the activity and discuss opportunities for improvement and innovation. Identify any areas that the team member could improve to add more value to the teamwork process. George need to be more disciplined for his work. There is lack of punctuality and work discipline in his performance throughout the campaign.
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Identify opportunities for team members to improve their skills in innovation. George can extend his creativity to different types of contents for the marketing purposes. What are the major strengths of this team member? The strength of George is that he is good at his work of content creation. He works hard for his creative writing ideas and tries to implement them fully through his work. All these makes him quite efficient in his work. Provide any other comments that you may have regarding the performance of the team member. George have to be more careful of time and discipline.
Please complete the following feedback on your team member’s performance. Your name: Team member’s name:Asif Your role:Team activity observer Rate this team member using a 5-point scale 1 Strongly disagree 2 Disagree 3 Neither agree nor disagree 4 Agree 5 Strongly agree 5.......Discussed bringing people into the team based on what needed to be achieved and the potential for sharing ideas. 5.......Worked well with team members to establish ground rules. 5.......Followed team ground rules. 5.......Discussed team roles and responsibilities constructively. 4.......Participated proactively in team discussions. 5.......Listened to others and showed respect for different viewpoints. 4.......Demonstrated effective communication skills. 5.......Shared information, knowledge and experiences with other team members. 3.......Challenged and tested ideas within the team in a positive and collaborative way. 3.......Encouraged innovation among teammates. 3.......Encouraged innovation by discussing training and learning opportunities. 5.......Encouraged the fair sharing of workload. 5.......Demonstrated supportive and respectful communication. 4.......Helped plan and scheduled activities to allow time for thinking, challenging and collaboration. 5.......Acknowledged and respected diversity within the team. 4.......Helped establish the reward and recognition system as an integral part of the team's way of working. 5.......Encouraged the team to reflect on the activity and discuss opportunities for improvement and innovation. Identify any areas that the team member could improve to add more value to the teamwork process. Asif can improve his leadership traits and creative instinct as well.
Identify opportunities for team members to improve their skills in innovation. Asif has a good communication ability therefore, he has the opportunity to become a successful leader in such projects. What are the major strengths of this team member? Asif can communicate effectively and build a string bond with team members and customers. He is well behaved and have good decision making abilities. Provide any other comments that you may have regarding the performance of the team member. Asif can improve and prove himself as a good leader through his communication and team management skills.