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Supply Chain Management and Customer Complaints

   

Added on  2020-02-24

9 Pages1501 Words43 Views
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Running head: VALUE CHAIN ENGINEERING SYSTEM Student Number:Student Name:Value Chain Engineering SystemName of the Student:Name of the University:Author’s Note:Course ID:
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VALUE CHAIN ENGINEERING SYSTEMStudent Number:Student Name:Executive Summary:The assignment mainly focuses on identifying the overall problems that is faced by theorganisation regarding its customer complaints. The overall excel calculation could directlyhelp in identifying the numerous customer complaints that is received by CSR. Relevantanalysis of the customer complaints is conducted in the assignment, which could directly helpin finding out the problems and come up with relevant solutions. However, the latest supplychain management system is mainly been recommended for the organisation, which couldhelp in controlling is inventory and eventually supporting the delivery and dispatch processof the organisation. From the evaluation of the Complaints maximum of the customers maincomplaint was about the delivery process that was being used by the organisation. Thismainly helped in identifying loopholes in its supply chain analysis.31-08-2017Page 1
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VALUE CHAIN ENGINEERING SYSTEMStudent Number:Student Name:Table of ContentsIntroduction:...............................................................................................................................3Task 1:........................................................................................................................................3Task 2: Identifying the overall problem definition....................................................................3Task 3: Suggestion and solution................................................................................................5Conclusion:................................................................................................................................6Reference and Bibliography:......................................................................................................731-08-2017Page 2
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