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Supply Chain Analytics

Analyzing supply chain data and suggesting solutions for an electronic company

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Added on  2022-12-19

About This Document

This report discusses the supply chain issues and complaints in an electronic company. It provides data analysis on the top complaints, product family, customers, and CSR staff. The root causes of the problems are identified and solutions and suggestions are provided to overcome them. The report emphasizes the importance of customer satisfaction and a vibrant supply chain in the business.

Supply Chain Analytics

Analyzing supply chain data and suggesting solutions for an electronic company

   Added on 2022-12-19

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Supply Chain Analytics
Supply Chain Analytics_1
EXECUTIVE SUMMARY
The supply chain issues raise complaints from customers as goods are either hampered or
defected during delivery. It is required that vibrant supply chain must be maintained so that
customers are offered with top quality and non-damaged products. Various complaints under
different heads were being identified along with root causes. It can be assessed that electronic
company should enhance its supply chain and alleviate complaints by focusing on customer-
centric goods through healthy supply chain.
Supply Chain Analytics_2
TABLE OF CONTENTS
Introduction......................................................................................................................................1
Data Analysis...................................................................................................................................1
Problem Definition..........................................................................................................................3
Solutions And Suggestions..............................................................................................................4
Conclusion.......................................................................................................................................4
References........................................................................................................................................6
Supply Chain Analytics_3

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