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Assignment- Recruitment Process Of The United Parcel Service

   

Added on  2020-02-05

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2ContentsIntroduction.................................................................................................................................................3Task 1...........................................................................................................................................................41.1 Documentation to select a new employee for the organization:.......................................................41.2 Impact of legal, ethical and regulatory considerations:.....................................................................51.3 Role of HR manager in the selection process:....................................................................................7Task 2: Styles and impact of leadership.....................................................................................................102.1 Skills of Leadership:.........................................................................................................................102.2 Difference between leadership and management:..........................................................................142.3 Comparing the leadership style in different situations of the organization:....................................17Task 3.........................................................................................................................................................183.1 Benefits of teamwork in an organization:........................................................................................183.2 Solutions to solve conflicts in team of an organization:...................................................................203.3 Strategy to improve the effectiveness of the team in organization:................................................22Task 4.........................................................................................................................................................244.1 Factors involved in planning the monitoring and assessment of work performance:....................244.2 Planning and delivering assessment of development needs of employees:....................................254.3 Evaluation of the assessment process used in development needs of employees:.........................27CONCLUSION.............................................................................................................................................30References.................................................................................................................................................31

3IntroductionThe employees of a particular company are the most important assets of thecompany. Depending on the works of the employees the organization may findsuccess. So the authority of the organization must find them in an active positionwhile recruiting. The assignment is about the different recruitment process thatthe management of the company must follow in order to select the proper eligibleemployees for the desired posts. There is a company named The United ParcelService, and the company is going to hold a recruitment process in theorganization. This is the world’s largest package delivery company. Thiscompany is also related to the supply chain management solutions. The headoffice of the company is in the city of Sandy Spring, Georgia, and United States.UPS delivers more than 15 million packages on a daily basis to more or less 8million people in more than 200 countries all around the world. The factors andthe issues that are involved in the process are given in the below section. In thisproject the process of recruiting people in the company will be discussed. Therecruitment will be done through different process of interview. Before taking theinterview the details of the candidates will be taken just to shortlist the eligiblecandidates. The interview questions will help to know about the knowledge ofthe candidates and after finishing the interview part the selection of the candidatewill help the candidate to be the employee of the company.

4Task 11.1 Documentation to select a new employee for the organization:The recruitment process is the process by which the company selects the eligible candidates forthe desired posts in the company. The United Parcel Service has particular documentationmethod to select the new employees for the organization.Job Analyses- In job analyses all the information and details regarding a job is found according totheir importance relating to job. Lot of data is required to ascertain job description and importantelements like duties, necessary skills, work environment etc.Person Specification- According to my point of view the eligible candidates must have a bachelordegree in management course from a recognized university and must have good communication skilland computer handling. The candidate must also have a two years' experience in the field of work. Ipersonally feel that the candidates must have a confident and a positive attitude in order to handledifferent kinds of situations in the sales market.Job Description- Required qualified and skilful candidates for theArea Sales Managerpost. Themain job of this post is to supervise all the sales activities of a particular area. It means that theresponsibility of the Area Sales Manager is limited in an area where the sales will be done.Advert- The United Parcel Service requires eligible employees to join the company. The vacanciesare available in the company for the management students. Come and join The United ParcelService and enhance your career by providing the best servitude.Short listing Matrix- The candidates with proper eligibility will be selected through the interviewprocesses. The processes are, written test, GD and personal interview and the candidates passing allthe rounds will get the appointment letter from the company.Invitation to interview: There are ten vacancies in The United Parcel Service for the post of ShopAssistance. Interested candidates may mail there CVs in the companies email id that is givenbelow. The interview date is on 01.05.2017. The candidates with a bachelor degree in themanagement study and having two years of experience can attain the interview. The place of theinterview will be announced by phone calls. All the best.Regards,HR of The United Parcel ServiceInterview questions: The interview questions are about to know the specification and theknowledge of a particular candidate. The speaking power and the ability to handle the pressure willbe checked with the help of the interview questions. I personally feel that the eligible candidatesmust face a tough interview round in order to make them efficient. It is actually the post is too muchcrucial from the company’s point of view so I think it is necessary to test the eligibility of thecandidates in the most effective way.

51.2 Impact of legal, ethical and regulatory considerations:The employment is the most crucial process for any companies that are recruiting newemployees for different posts. It is to say that the employees with the proper eligibility must beselected for the organization(Gitman, 2009). In general employment law rights of an employeeand employer is mentions and what they can expect from each other. Maternity leave is given toa mother at the time of birth of her child and paternity leave is given to parents for family time.Their are fixed rate at the time of maternity and paternity leave in law and recently someimportant changes are made in it. It is made more flexible and at the same time it is getting morecomplicated. Work on equality is done because earlier is considered that maternity leave is moreimportant than paternity leave but spending time with parents is also now considered important.For new parents at the time of birth or adoption, they are entitled up to 50 week of leave out ofwhich 37 can be paid if they meet certain criteria. In EU law, a women who is pregnant has rightfor health and safety after giving birth and parents will get time off if their children are young. Impact of Employment legislation and laws: There are many impacts of the legislation andlaws of employment. The impacts can be classified in three stages in order to describe the actualscenarios of impacts.Direct impact where the behaviour of the organization as well as the employees changesbecause of the legal requirements of the organization. It is so because the employees andthe management department must work according to the requirements of the company inorder to achieve the organizational targets.Indirect impacts where the laws encourage the employees to make a new practice.

6Affinity impacts where there is no particular links between law and practice but these twofacts are moving in the parallel directions.General employment law: This law actually prescribes the standards for overtime pay and thewages that affect most public and private employment. It requires the employers to pay theemployees in the proper way and the overtime pay must be one-and-one-half-times of the regularpay.Different types of acts: There are different types of act in the recruitment process dependingupon the gender, the physical condition, racism and discrimination of the candidates. Manycountries face problem of race discrimination like in some people still have problem with Jewishpeople. In Disability equality act, people with some disability has some benefits because of theirproblem and they also has right to equality as someone cannot ignore or recruit them because oftheir disability. Employment rights act stated that both employer and employee have some rightso both can give fair treatment to each other. Working time regulations fix the time that shouldbe given by an employee to their employer at the time of work and rates for overtime and extrawork. Gender act states that discrimination should not be done on the basis of gender as all areconsidered equal. The company may require different types of employees for various posts. Thecandidates therefore must be grouped depending on the condition of their health, ability,mentality and choices. That is where the company will be able to recruit perfect candidates forthe posts of the company.Ethical considerations in recruitment: The ethical consideration in the recruitment process isthe most crucial factor above them all. In this process the candidates are tested depending upontheir various characteristics. In this scenario many ethical consideration can be derived and theyare as follows,

7The candidates must be selected according to the profile of the job in order to prevent thefuture inefficiency.The advertisements of the job must be placed in the perfect place in order to get more andmore feedback from the interested candidates.The position or thepostof the job must be clarified in the best way so that the candidatesget know about the job and after that they can approach.The candidates must be reviewed based on their merits. The organization needs propereligible candidates for the desired job. Through this process the management of thecompany will be able to recruit the perfect employees for the perfect jobs.1.3 Role of HR manager in the selection process:The role of the HR manager in the selection process is simple form the organizational pointview. Bu the role is too tough as the HR is the one who will make the decision of selecting theright employee for the right kind of job(Active Healthy Kids Canada's Position on Active VideoGames for Children and Youth, 2013). Depending on the decision of the HR the company mayfind themselves sin the better position or in a problematic situation (Ring, 2014). The candidatesare also motivated by the HR while giving the interview.My part in the selection process: I am one of the active members in the selection process andbeing on e of the crucial part of the recruitment process I have to go through the criteria everynow and then in order to select the eligible candidates for the organization. I have decided tochoose the candidates based on three main things,1. Application form: The process and the sense of humor of the candidates will be known afterseeing the way by which the candidates have filled up the form. It puts a large positive

8impression upon the mind of the selector if the form is filled up in the most effective way.According to me it says about the overall images of the candidates. 2. CV's, References: Secondly the candidates are asked to drop their CVs and after going throughthe details the impression and the academic quality of the candidates are known. I personally willgo with this process in order to select a particular candidate in the organization. Moreover thereferences of the existing employee of the company play a vital role in order to select candidate.I can say that the candidate with a reference is always one step forward rather than the otheremployees. 3. Interviews: Last but not the least; the interview process plays a vital role in the selectionprocess. I personally agree with the fact this is the most common process to select the eligibleemployee in an organization. Every single detail of the candidates is known through theinterview process only.In this field of selection process the halo effect is more than effective. The effect actually tellsabout the tendency to use the global evaluation in order to make judgment about specificpersonality. The personal quality of the people that has not been met yet, are known through thehalo effect. The quality and the ability of the candidates can be known through this effect. Thiseffect really helps in the process of interview and while selecting the candidates for the differentposts of the company. Interview questionsSay something about yourself.Say something about your previous experience in the field of work.

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