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Assume you are managing a virtual team for the first time in

Added on - 16 Sep 2019

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Assume you are managing a virtual team for the first time in your career. Your project is the fifthhighest priority in the organizations portfolio management system, which has 55 differentprograms and projects, so it is receiving extensive attention from management. The project islaunched to develop and deliver a new product within two years, and the schedule is urgentbecause management wants to ensure that the product makes it into the marketplace before thecompany’s competitors release a similar product of their own.To help ensure your project success, management has appointed a senior-level governance boardto oversee its progress. This board meets with you monthly, and you are expected to consult withits members between meetings if any significant issues or risks arise. Unfortunately, economicconditions prevent you from having direct interaction with your project team, which is made upof 25 members located on three different continents. Your company does not have a videoconferencing system, and most communications will be asynchronous except for occasionalconference calls held at pre-arranged times.You want to ensure that your project is a success and that your team members are pleased andmotivated by their work on the project. Therefore, you meet with your governance board to ask ifyou can implement a team-based reward and recognition system for the project. The boardmembers agree that although other programs and projects in the organization do not have similarsystems in place, implementing a reward and recognition system might be a good idea. If thesystem is ultimately deemed beneficial, it could then be applied to other programs and projects inthe organization as well.You are pleased the governance board is supportive of your idea, and you decide to conduct ateleconference with your team to explain the concept to them. During the teleconference, you usea nominal group technique by giving each team member an opportunity to respond with ideasabout the reward and recognition system. You then ask your team to formulate a draft plan forthe system. One team member volunteers to lead this effort.Questions:1.What criteria should be used to determine team effectiveness?2.How should this team-based reward and recognition system be structured?3.Who should determine how to administer the system—e.g., the team itself, the projectmanager, the project sponsor, the governance board? What are the advantages anddisadvantages of involving each of groups listed?4.If a team member disagrees with the approach, can he or she opt out of the systemwithout fear of reprisal, or does everyone need to participate for the system to beeffective?5.How often would a review of the system be conducted to ensure it’s effective? Whowould conduct this review, and how would the review be done?
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