Attitude and Behavior

This article discusses the relationship between attitude and behavior of employees in the workplace and how it affects productivity and job satisfaction. It also explores the factors that influence behavior and attitude and the role of managers in shaping them.

Running head: ATTITUDE AND BEHAVIOR
Attitude and Behavior
Name of the Student
Name of the University
Author Note

1ATTITUDE AND BEHAVIOR
Introduction
Attitude can be defined as the present psychological mind states that the people have
towards a particular situation. It helps the people in thinking in a different manner under various
situations so that it can help in understanding the behavior of the person. Within the work place,
employees may have a positive or a negative attitude towards certain job responsibilities or
towards their peers along with the management (Bissing-Olson et al. 2013). The attitude of the
employees is the major factor that may lead towards satisfaction within the work place. The
increase in the positive attitude among the employees will result in making the work more
enjoyable and a negative attitude will result in working in a lazy manner. A positive attitude will
result in performing the tasks at the best standard so that it can provide a better level of output. a
positive attitude within the work place will result in seeking opportunities that are present within
the organization so that it can be capitalized by the employees (Petty and Krosnick 2014).
Behavior can be defined as the action that is undertaken by the employees based on a
certain stimulus. The behavior of the employees within the work place can be understood by how
they greet the customers and talk with the other employees (Pratkanis, Breckler and Greenwald
2014). The reactions of the employees towards meeting the deadlines of the tasks that are being
allocated to them are all noted by the managers. The level of tasks that they are taking up based
on the level of difficulty is also assessed by the managers. This helps the management in
deciding the behavior of the employees within the work place (Greaves, Zibarras and Stride
2013).

2ATTITUDE AND BEHAVIOR
Discussion
The primary question that needs to be addressed in the essay is how attitude and behavior
of the employees influence the work place in achieving better standards of output. The relation of
attitude and behavior within the work place will allow the employees to be engaged within the
organization so that it can help in customer conversation in a better manner. According to Pinder
(2014), a positive work environment will result in gaining the trust of other employees so that
they can be more productive within the work place and the rate of turnover for the employees
can be minimized to a great extent. Moreover, the organization needs to provide incentives and
recognize the employees for their efforts, failing which may lead to a higher rate of attrition
within the system. This may lead to creating problems within the organization, which may affect
the effectiveness of the workers as well.
The managers are responsible for influencing the attitude among the employees. The
managers need to have a positive attitude towards the organization so that they can communicate
and motivate the employees in a proper manner. They need to understand the opportunities that
will lead the organization in to success and growth so that the employees can be motivated in
that manner as well (McShane and Von Glinow 2013). The building of the team is necessary
within the organization so that it can result in developing unity and trust among the workers so
that they can achieve the goals and objectives of company in a collaborated manner. The system
of rewards and recognition needs to be mentioned by the managers to the employees so that it
can provide motivation to them, which will encourage them in achieving the targets within the
assigned deadlines (Neff 2017).
Good behavior among the employees can be noted down by the positive attitude that the
employees have towards a particular task. These employees try to provide work based on quality

3ATTITUDE AND BEHAVIOR
so that it can help in satisfying the clients or the customers in a better manner. These employees
remain busy within the work place so that they can complete the tasks within the given deadline
as well as ensure the quality of the work. They also try to look further than their normal
responsibilities and try to provide their knowledge and skills when some employees are facing
difficulties within the tasks. They are mainly loyal towards the organization and can help the
organization in all possible ways (Bohner and Wanke 2014).
The employees who portray good behavior within the organization are mostly courteous
in their approach and try to help the other employees and the managers as well. They try to
motivate the other employees so that the level of efficiency within the organization can be
increased to a great extent (McShane and Von Glinow 2013). These employees also try to meet
the deadlines of the task that has been assigned to them so that it can help them in maintaining a
good relationship with the management. Meeting the deadlines of the task in a proper manner
will help the employees to be recognized within the organization so that they can be motivated
and increase the level of productivity within the organization as well (Montano and Kasprzyk
2015).
These employees also take up responsibilities within the organization, as they value the
work that they are performing within the organization. This results in being able to do the work
in a comprehensive manner and the mistakes that can take place can be identified and rectified as
well. The employees own up to the mistakes that may have been caused within the tasks, which
helps the management in developing a better level of trust and confidence within the employees
(Kim et al. 2013). Most of the employees who portray good behavior within the work place are
regular within the office premises so that they can gain the trust of the management. This makes

4ATTITUDE AND BEHAVIOR
them more punctual within the work place and develops a better level of understanding with the
management as well (Jaccard and Blanton 2014).
The relation between behavior and attitude of the employees has a strong effect on the
level of satisfaction and the commitment that the employees have in the work place. The change
in attitude of the employees in a negative manner will result in hampering their level of
productivity within the organization as well, which may lead to damaging the reputation of the
organization (Lyons and Kuron 2014). On the other hand, positive attitude that is present within
the employees will result in increasing the level of productivity as well so that it can result in
achieving the maximum benefit for the organization. There are various factors that may lead to
satisfaction of job within the work place such as the level of comparison. The comparison level
helps the employees in determining the effort that they are putting within the work place and the
amount of compensation that they are getting from the organization (Lee, Kim and Kim 2013).
The second factor that determines the level of satisfaction through behavior and attitude of the
employees is the alternative options that they are getting from other companies. The employees
with a high level of productivity need to be compensated in a proper manner so that they can stay
loyal within the organization and can serve in the best possible manner. This will result in
keeping the rate of attrition of the employees within the organization low so that maximum
productivity can be achieved by the firm. The system of reward and recognition needs to be clear
so that the employees have a clear idea of the compensation and benefits that they would achieve
after the target has been achieved by them (Ariani 2013).
The third factor that influences behavior and attitude of the employees with respect to job
satisfaction and increased commitment within the organization is the investment of time by the
employees within the organization. An example of this would be the level of happiness that the

5ATTITUDE AND BEHAVIOR
employees may not get within the work place, which may result in the rise of dissatisfaction and
resigning from the organization on an eventual manner (Bohner and Wanke 2014).
The attitude of the employees needs to be taken in to account by the organization so that
it can determine the ways in which the employees behave with their counterparts. This will help
the management in deciding the ways through which the employees are being able to
communicate with others. The employees need to show corporate behavior within the work place
so that it can result in increasing the level of professionalism within them (Pinder 2014).
Te attitude and behavior of the employees can have a negative impact on the
organizations as well. The negative attitude among the employees may result in increasing the
level of dissatisfaction among the employees, which may lead to a low level of production. This
may result in negative flow of energy within the other employees as well due to the influence of
some of the employees. The overall result for the organization would be that it would start to lose
out on the goodwill that is present in the market due to the low quality products that are being
produced by the organization (Neff 2017).
The organizations need to make it a point that the values on which the work place is
based flows from the top direction that is the values that are being practiced in the upper
management needs to be flow to the bottom of the organization so that it can help the employees
in connecting with the values of the organization (Petty and Krosnick 2014). The managers of
the organization need to identify the behavior of the employees so that the positive side can be
encouraged within the organization and the negative attitude that is present among the employees
can be diminished to a great extent (Kim et al. 2013). The goals and objectives that are present
within the organization need to be aligned with the employees so that it can help in recruiting the

6ATTITUDE AND BEHAVIOR
suitable candidates in the job. This will help the organization in increasing its level of production
by selecting the most valuable employees and placing them within the work place (Ariani 2013).
Conclusion
Therefore it can be concluded that the preferences of the employees need to be given
priority by the management so that it can help the employees in working in a better manner. The
attitude of the employees may develop in a positive manner if their needs and demands are being
fulfilled by the organization. This will also result in increasing the level of motivation among the
employees as well, which will help in increasing the level of productivity within the
organization. The organization need to have a proper method of training for the employees so
that it can result in providing motivation to them. This will help the employees in gathering the
knowledge and skills so that they can work in an efficient manner and change their attitude
towards the organization. The capacity to retain the employees within the organization will
increase to a great extent.

7ATTITUDE AND BEHAVIOR
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