Value and Importance of Employee Relations in the Workplace

Work and the
Employment
Relationship

Table of Contents
INTRODUCTION...........................................................................................................................3
P1 An explanation of the value & importance of employee relations in application and
explanation of the fundamentals of employment law .....................................................................3
P2 An explanation of the different types of rights, duties and obligations an employer and
employee has within the workplace, various mechanisms for managing the employment
relationship.......................................................................................................................................5
P3 A stakeholder analysis for the organisation and analysis of how stakeholder engagement and
contribution can support positive employment relationships .......................................................8
P4 An analysis of the impact of both positive and negative employee relations on different
stakeholders ...................................................................................................................................9
CONCLUSION ............................................................................................................................10
......................................................................................................................................................10
References......................................................................................................................................10
Books & Journals......................................................................................................................10

INTRODUCTION
Every staff member have specific relationship with their peers, colleagues within the
organization. It is very essential for the organization to have strong relationship among
employees as it assist in enhancing their efficiency and effectiveness in a positive manner. In the
present report, Marks & Spencer is chosen as the base organization which is a British
Multinational organization establish in the year 1884. It is the company mainly deals in clothing,
food as well as home products founded by Michael Marks and Thomas Spencer (Chiu and Wang,
2015). This report cover various topics which includes value and importance of employee
relation. Along with this, it also includes a detailed discussion about rights, obligations and
duties of both employers and employees which assist in performing business functions
effectively. Further more it includes stakeholder analysis and their contribution in employee
relation.
P1 An explanation of the value & importance of employee relations in
application and explanation of the fundamentals of employment law
Employees in the organisation require people to share their ideas, views, happiness and
issues at workplace. A good interactive environment make employees feel comfortable and
satisfied at work. For all these, organisations needs a healthy employee relations in order to
achieve a common goal. In context to Marks & Spencer, some of the importance and value of
healthy employee relations are described in detail which are as follow:
Retaining employees: Employees prefer to leave the organisations if they do not have a
good relationship with other employees of the company. An effective relation between
employees appreciate or influence employees to stay in the organisation for a longer period of
time and remain loyal towards the organisation. Organisation who appreciate the relationship
among manager and the workers are more productive and successful. They did not need to invest
more money in hiring and recruiting of new employees (Jones, Wicks and Freeman, 2017). With
reference to Marks & Spencer, the manager scheduled an informal meeting with employees on
daily basis where they can talk to anyone in the organization and share their ideas and thoughts.
This make employees feel comfortable at work place and builds a strong relationship between
them.

Less Conflicts: If organisation environment is friendly and efficient there is a probability
that less conflicts arise. The employees understands each others point of view when the relation
among them is good. Reduction in conflicts make employees to concentrate on the objectives
and task of the organisation. In context to M & S, they believe that happy employees is always a
productive employees so they give the time to the workers to communicate with each other and
makes a strong relationship among them.
Increased efficiency and productivity: Positive or effective relationship with colleagues
and boss directly leads to increase in the productivity which further leads to increase in revenue
and sales of the company. In context to M & S, they make employees to feel comfortable and
happy in the organisation by conducting activities and events in which every employee has the
right to participate and take decisions (Graban, 2018). These kind of environment make
employees feel satisfied and give their best to attain goals of the company.
Reduced Absentism: Employees are more likely to work and coming office daily if they
have great relation with others employees and workers in the organisation. They did not take
leave on continuous basis and enjoying work of organisation. In context to Marks & Spencer, the
manager set informal sessions for the employees and solve their complaints on daily basis so that
no employee take absent or leave the organisation.
How an organisation improves employee relations
In order to improve and maintain the employee relations in the organisation, Marks & Spencer
used several strategies which is discussed in detail below:
Involve in decision making: Employees feel indispensable and important in the
organizations if there inputs is are considered in decision making by the upper level authorities.
With reference to M & S, the manager give every employee a chance to share their thoughts and
give their inputs in decisions. It increase relations between them and make them out from the
comfort zone.
Assign targets: Employees now a days more interested in knowing what their targets are
and with whom they need to do work with in order to achieve targets. In context to Marks &
Spencer, the manager assign the task between the team members and tell them to equally
contributed their efforts and time towards the objective. This gives workers no choice to work
independently, they need to trust other members and help each other which further leads to a
healthy relationship among employees (Conway and et. al., 2016).