Impact of Staff Motivation Schemes on Employee Retention: A Study on Boots Retail

This research proposal aims to investigate the impact of staff motivation schemes on employee retention at Boots Retail. The study will analyze the challenges faced by the company due to the COVID-19 pandemic and identify suitable ways to mitigate the issue of employee turnover. The research methodology involves both primary and secondary sources of data collection and the use of quantitative research methods. The project aims to provide valuable insights into talent management and motivation schemes in the current business scenario.

Research Proposal form and ethical
form

Table of Contents
PROJECT PROPOSAL FORM.............................................................................................3
RESEARCH ETHICS APPROVAL FORM.......................................................................10

PROJECT PROPOSAL FORM
Student Name
ID Number
Centre Name
Tutor
Proposed Title
Section One: Title, aims, objectives
Title or working title of project (in the form of a question, objective or hypothesis)
To investigate the impact of staff motivation schemes to increasing the retention of talent at workplace. A
study on Boots Retail.
The idea of talent management has become an essential piece of the HR practices that includes attracting,
creating, propelling and successfully holding talented competitors at working environment of a firm. it has
been examined that in current business situation the issue of absence of worker inspiration is profoundly
expanding that prompts upgraded danger of high representative turnover in numerous associations. Hence,
current examination has been embraced on Boots Retail to adequately investigation and assess about the
effect made by staff inspiration plans on the maintenance of employees at workplace.
The present study aims to investigating the increasing issue of employee turnover due to COVID19 and its
impact over employee motivation and management, therefore, employee turnover is the most considered
area of business at it affects the overall professional ability of the business. Thus Hugh employee turnover
within business creates negative impact over the operational and progression of the business. In this
present study, analysis will be relay over the study of Boots Retail as it is a British health and beauty
retailer and pharmacy chain in the UK and other region and country involving Ireland, Italy, Norway, The
Netherlands, Thailand and Indonesia. The company was established in the year of 1849 by the significant
efforts of John Boot. The headquarter of the business is in Beeston, Nottinghamshire, England, United
Kingdom.
Project aims and objectives (e.g. what do you wish to achieve? What do you want to learn to do? What do
you want to find out?)
Research Aim
To study the increasing issue of employee turnover due to Covid 19 and its impact of employee motivation
and management. A study on Boots Retail.

Research Objectives
 To understand the concept of talent management and the motivation schemes implementing by the
business.
 To analyse the impact of staff motivation schemes over the increasing retention of employees at
workplace.
 To identify the challenges faces by Boots Retail due to increasing turnover in the current Covid 19
pandemic.
 To determine the suitable ways that can be implement by Boots Retail to mitigating the issue of
employee turnover and increasing the retention of talent at workplace.
Research Objectives
 What is the concept of talent management and the motivation schemes implementing by the
business?
 What is the impact of staff motivation schemes over the increasing retention of employees at
workplace?
 What are the key challenges faces by Boots Retail due to increasing turnover in the current Covid
19 pandemic? What are the suitable ways that can be implement by Boots Retail to mitigating the issue of
employee turnover and increasing the retention of talent at workplace?
Section Two: Reasons for choosing this project
Reasons for choosing the project (e.g. links to other subjects you are studying, personal interest, future
plans, knowledge/skills you want to improve, why you feel the topic is important)
The key intention of executing investigation over the aspect of talent management is that, it is the most
concerned issue in today’s modern business era, as businesses are widely facing the issue of attracting and
retaining talent at workplace. Therefore, this subject is link the management as it provides suitable idea
and recognition in relation to the aspect of talent management and what motivation schemes are
implementing by the businesses to enhancing the retention of employees at workplace. The present study
is effective in developing personal and professional skills of individual as the personal skills will help
individual to attaining effective academic records and the professional enhancing ability will aid value in
execution of the future studies in more liable manner. The another reason of conducting the study is the
personal interest of the researcher, as the investigator wants to enhance data collection ability, time
assessment and the suitable knowledge about the aspect of talent management. The chosen topic is said to

be important as it is the most concerned issue and the evaluation helping providing suitable measures to
adopt in the manner to motivating employees to be sustained at workplace and increasing the retention. In
addition to this, the study is effective in providing wider knowledge base about accumulating valid
information, time assessment ability and the cost management to completion of the work in effective
manner. However, the study creates value for the business in providing benefits in future for executing the
further studies in more reliable manner with using data collection, time management and cost assessment
ability in effective manner. The topic is mainly being considered because it is the key issue which is
widely being faces by the businesses and the study creates value in providing suitable evaluation to
resolve the issues that are associated with talent management at workplace. The study is creating value for
the businesses that works in the similar field or the businesses which are facing the issue of talent
management.
Section Three: Precedents and sources
Use of key literature sources and precedents to support your project objectives
According to the view of Mngomezulu, Challenor, munapo, Mashau (2015), in today’s modern and
competitive era, retention of employee is the key issue which is widely being faces by the businesses.
Talent has become an important and the driving force for the organisations success. The most employees
leave due to lack of professional issues and having received little or no recognition and the absence of the
career development. Talent management is an important aspect which is effectively be considered by the
management of the business to attracting and retaining top talent at workplace.
Managing for employee retention includes strategic actions to keep employees encouraged and focused so
they elect to remain employed and effectively productive fir the advantage of the business. the retention of
employees is mainly effective when a suitable effort is made to generate and foster an environment which
motivates and supports employees to remain employees through assessing the strategies and practices in
place that addresses their diverse requirements. Therefore, businesses in the modern era are concern over
implementing effective motivation schemes in relation to increasing the retention of employees at
workplace. Thus, higher rewards system and motivation schemes are effective in encouraging employees
at workplace to putting their significant efforts in the growth operations of the business.
According to the view of Slawther (2020), the Boots parent organisation has widely blamed around 26
percent decrease in the adjusted gross profit in its international retain pharmacy division within the three
months to August on less UK retail sales. The sale of Boots has decreased around 29 percent on a rapid
currency basis, as the football within the stores continued to be importantly decreased due to COVID 19
mainly in the major high street, train station and the airport locations. However, the company is reported
as £258m loss in 2020, owing to the COVID-19 pandemic, after having reported a £167m profit in 2019

— a fall of 254.5%. The loss created the high turnover issue and this affects the operational ability,
profitability and development of the business.
According to the view of Kappel (2017), employee turnover is something which each and every
organisation with employee’s experience. However, business in each field are concern over managing the
issue of employee turnover as it affects the entire operational ability of the business. Boots Retail is a well-
known retain business which has its brand recognition within the globe and also facing the issue of
employee’s turnover due to the issue of high employee demand, competitive market and so on, thus there
are assorted ways like hire right employee, give praise, providing training and development session, allow
flexible schedule, providing rewards and so on, thus this helps the business to increasing the retention
level of the business and also reducing the high employee turnover with the increasing level of employee
retention.
Research Gap
Current research is based on employee turnover as it is one of the major issue that company is facing due
to pandemic situation of Covid-19. as per present research it is analysed that employee motivation is a
significant aspect that help company in influencing their workers doing their best in the situation. without
proper motivation, employee cannot be able to perform and also face issue in managing their working
activities at workplace. Thus, it is crucial for company to use appropriate techniques and suitable ways for
managing the issue of employee turnover. Along with this, company will also focus on providing
continuous training and development programs as per their performance so that they will put their efforts
for improvising their performance at working area. this can be beneficial in retaining workers and keep
them productive towards the company and its objectives as well.
Section Four: Activities and timescales
Activities to be carried out during the project
How long this will take?
This is the most important aspect of investigation which creates value for the investigators in providing
systematic evaluation for managing the schedule of the work via maintaining time for each task to
complete the work. However, this is the most suitable tool which the investigation in providing systematic
evaluation in the form of categorising the activities as per its priority and with the execution of suitable
time to complete the particular task.
 Identify research issue 1 WEEK
 Developing research Proposal 2 WEEK
 Creation of aim and objectives with questions 1 WEEK

 Small Literature review 1 WEEK
 Research methodology 1 WEEK
 Feedback on Proposal 1 WEEK
 Starting the Research Project 1 WEEK
 Brief Literature Review 1 WEEK
 Methodological justification 1 WEEK
 Questionnaires preparation 1 WEEK
 Data Collection 2 WEEK
 Data analysis 2 WEEK
 Conclusion and recommendation 2 WEEK
 Reflection 2 WEEK
 Submission of the project 1 WEEK
Task Week
1
Week
2
Week
3
Wee
k 4
Week
5
Week
6
Week
7
Week
8
Week
9
Week
10
Week
11
Identify
research issue
Developing
research
Proposal
Creation of aim
and objectives
with questions
Small Literature
review
Research
methodology

Feedback on
Proposal
Starting the
Research
Project
Brief Literature
Review
Methodological
justification
Questionnaires
preparation
Data Collection
Data analysis
Conclusion and
recommendatio
n
Reflection
Submission of
final report
Section Five: Research Methodology
Research Methodology
This is the important aspect of the study, which renders an effective plan and procedure to executing the
study in right manner. This section involves assorted applications that are effective for the study to assist
the entire work in right manner to generate significant result.
Research Methods:
The selection of method is relay over qualitative and quantitative research method, Therefore, in the case
of this present investigation work, based on the aspect of investigate the impact of staff motivation
schemes to increasing the retention of talent at workplace, quantitative research will be implementing by
the researcher, as it is the most suitable tool to execute detailed analysis where information will be gather
in numerical and mathematical aspects and the analysis will be easy to measuring the facts and figures that
are based on individual perspective.
Data Collection tools:
This is the most important chapter in an investigation as the collection of data is encompassing over two
aspects i.e. primary and secondary sources of data collection. In the case of this existing project, both

primary and secondary source of information will be executing to gather relevant information. Therefore,
primary investigation will be executing via the support of conducting survey where questionnaire has been
executing that covers the aim and objectives of the research. On the other hand, secondary research will be
executing to gather theoretical information with the support of books, journals, articles and so on.
Data Sampling:
Sampling mainly encompasses over original population, therefore, the selection is relay over probabilistic
and non-probabilistic sampling. For execution of primary study, sample size of 50 will be select, in which
employees of Boots Retail will be considering to gather information with applying random sampling
method from probabilistic method.
Data Analysis and Presentation:
This is the most important area of investigation which provides suitable evaluation in the form of
analysing the data in right manner. Therefore, frequency distribution analysis will be considering as the
analytical tool to analyzing the data in efficient way and generate suitable outcome. Therefore, micro soft
excel will be implementing as the support system to the evaluation of the participant’s responses
accumulated via the questionnaire.
Milestone one: Research Proposal
Milestone one target date (set by tutor):
Milestone two: Research Project
Milestone two target date (set by tutor):
Comments and agreement from tutor
Comments (optional):
I confirm that the project is not work which has been or will be submitted for another qualification and is
appropriate.
Agreed by:
Tutor name: Date:
References
Books and Journals
Lee, C.K., Yiu, T.W. and Cheung, S.O., 2016. Selection and use of alternative dispute resolution
(ADR) in construction projects—Past and future research. International Journal of Project
Management, 34(3), pp.494-507.

Lippe, S. and vom Brocke, J., 2016. Situational project management for collaborative research
projects. Project Management Journal, 47(1), pp.76-96.
Polonsky, M.J. and Waller, D.S., 2018. Designing and managing a research project: A business
student's guide. Sage publications.
Roberts-Holmes, G., 2018. Doing your early years research project: A step by step guide.
Thomas, G., 2017. How to do your research project: A guide for students. Sage.
Online
Wickware. C., 2021. How Boots’ profits fell by more than 250% in 2020. [Online] Available
through:< https://pharmaceutical-journal.com/article/news/boots-profits-fell-by-more-than-
250-in-2020>.
Boots’ profits fell by more than 250% in 2020. 2020 [Online] Available through:<
https://www.newsbreak.com/news/2256501445295/boots-profits-fell-by-more-than-250-in-
2020>.
Mngomezulu. N., Challenor. M., Munapo. E. and Mashau. P., 2015. The impact of recognition on
retention of good talent in the workforce. [Online] Available through:<
https://www.researchgate.net/publication/311357150_The_impact_of_recognition_on_retenti
on_of_good_talent_in_the_workforce>.
Kappel. M., 2017. Ways To Reduce Employee Turnover. [Online] Available through:<
https://www.forbes.com/sites/mikekappel/2017/08/09/5-ways-to-reduce-employee-turnover/?
sh=50915aa05001>.

RESEARCH ETHICS APPROVAL FORM
All students conducting research activity that involves human participants or the use of data,
collected from human participants, may be required to gain ethical approval before
commencing their research.
Please answer all relevant questions and note that your form may be returned if incomplete.
For further support and guidance please see your Unit Tutor.
Before completing this form, we advise that you discuss your proposed research fully with
your Unit Tutor. Please complete this form in good time before your research project is due
to commence.
Section One: Basic details
Student Name
ID Number
Centre Name
Project Title To investigate the impact of staff motivation schemes to increasing the
retention of talent at workplace. A study on Boots Retail.
Section Two: Project summary
Please select all research methods that you plan to use as part of your project:
Interviews
Questionnaires ✔
Observations
Use of Personal Records
Data Analysis ✔
Action Research
Focus Groups
Other (please specify
Section Three: Participants
Yes No

Will your research involve human participants? ✔
Ages
12–16
Young
people
aged
17–18
Adults
Who are the participants? Tick all that apply ✔
How will participants be recruited (identified and approached)?
Answer:
Participants will be approached by their skills and ability and here participants of the
research will be recruiting by the process of email where email will have sent to the
participants and random sampling method will be applying as individual are picked at
random basis.
Describe the process you will use to inform participants about what you are doing:
Answer:
In the execution of the study, researcher has select email facility thus it is the easiest and
reliable way to informing participants in relation to the actions of the research that will
carrying the investigation in right direction.
How will you obtain consent from participants? Will this be written? How will it be made
clear to participants that they may withdraw consent to participate at any time?
Answer:
Email is the recognised as the most appropriate source for providing consent to the
participants. Therefore, this mainly present in written form of message, where the
researcher is ensuring the participants that they can withdraw their consent from the
research as per their own choice, thus participants are free to withdraw their consent from
the research any time.
Studies involving questionnaires Yes No
Will participants be given the option of omitting questions they do not ✔

wish to answer?
If No, please explain why below and ensure that you cover any ethical issues arising from
this:
Answer:
Studies involving questionnaires Yes No
Will participants be given the option of omitting questions they do not
wish to answer?
✔
Studies involving observation Yes No
Confirm whether participants will be asked for their informed consent to
be approved.
✔
Yes No
Will you debrief participants at the end of their participation? (e.g. give
them a brief explanation of the study)
✔
Yes No
Will participants be given information about the findings of your study?
(This could be a summary of your findings generally)
✔
Section Four: Data storage and security
Yes No
Confirm that all personal data will be stored and processed in
compliance with the Data Protection Act (1998)
✔
Who will have access to the data and personal information?
Answer:

During the research
The investigator and company both will have access personal information and data.
Where will the data be stored?
Answer:
The data will be stored in USB, Hard disk, computer systems etc.
Yes No
Will mobile devices, such as USB storage and laptops, be used? ✔
If yes, please provide further details:
Answer:
After the research
Where will the data be stored?
Answer:
The data will be stored in USB storage, Hard disk, word document in the PC, laptop and so
on.
How long will the data and records be kept, and in what format?
Answer:
The data will be recorded and kept for a long time purposes in the word form.
Yes No
Will the data be kept for use by other researchers? ✔
If yes, please provide further details:
Answer:
Section Five: Ethical issues
Are there any particular features of your proposed work which may raise ethical concerns? If
so,
please outline how you will deal with these:

It is important that you demonstrate your awareness of potential risks that may arise as a
result of
your research. Please consider/address all issues that may apply. Ethical concerns may
include, but
are not limited to the following:
 informed consent
 potentially vulnerable participants
 sensitive topics
 risks to participants and/or researchers
 confidentiality/anonymity
 disclosures/limits to confidentiality
 data storage and security, both during and after the research (including transfer,
sharing,
 encryption, protection)
 reporting
 dissemination and use of your findings.
Section Six: Declaration
Yes No
I have read, understood and will abide by the [insert name of
college/centre] Research Ethics Policy
✔
Yes No
I have discussed the ethical issues relating to my research with my tutor ✔
I confirm that, to the best of my knowledge, the above information is correct and that this is a
full description of the ethical issues that may arise in the course of my/our research.
Student Name: Date