BSBPEF501 Manage Personal and Professional Development - Desklib

This report contains portfolio evidence, including a personal and professional growth plan for the work function of assistance manager at a bounce fitness location in Sydney. In addition to this personal development plan, responses to knowledge questions were offered as part of a professional development plan for staff responsibilities such as fitness trainer and receptionist.

Manage personal and
professional
development

Contents
INTRODUCTION...................................................................................................................................................3
Task 1 – Portfolio of Evidence.................................................................................................................................3
Part A – Personal professional development plan................................................................................................3
Part B – Personal development plan.....................................................................................................................3
Part C – Knowledge Questions............................................................................................................................4
Appendix A: Own Personal / Professional Development Plan........................................................................5
Appendix B: Staff Personal / Professional Development Plan........................................................................6
Part C – Knowledge Questions..........................................................................................................................7
CONCLUSION......................................................................................................................................................10
REFRENCES.........................................................................................................................................................10
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INTRODUCTION
This research is based on a case study of bounce fitness, an Australian fitness chain with four locations.
This report contains portfolio evidence, including a personal and professional growth plan for the work function
of assistance manager at a bounce fitness location in Sydney. In addition to this personal development plan,
responses to knowledge questions were offered as part of a professional development plan for staff
responsibilities such as fitness trainer and receptionist.
Task 1 – Portfolio of Evidence
Part A – Personal professional development plan
1. Support staff to develop work goals that align with their role and responsibilities
Improvement in interpersonal skills is one of the work goals that aligns with personal obligations and
facilitates professional development. This corresponds to the duties and responsibilities of the fitness assistant
manager. This is because better interpersonal skills enable successful teamwork and enhanced communication
with team members and customers, allowing the Bounce fitness branch to run smoothly.
2. Facilitate team member access to relevant personal and professional development
activities
Internal training courses related to interpersonal skill development are relevant personal and professional
development activities that will help strengthen interpersonal skills. This will aid in the development of
interpersonal skills in a timely manner.
3. Use technology to organise and prioritise tasks and commitments of a team or work
area
The task management tool is the technology that will enable the organizing and prioritization of tasks
related to the development of interpersonal skills. This technology will help with task planning, organization, and
prioritization to guarantee that goals are met on time.
4. Research and implement techniques for maintaining health and wellbeing of self
and others
Group activities that foster collaboration and team bonding also aid in the development of interpersonal
skills and are the most beneficial strategy for implementing well-being of others and facilitating interpersonal
skill development.
5. Develop personal work goals, plans and activities to meet work goals
Improvement in communication skills is a personal work goal that will help you advance in your career.
To achieve these work goals, the idea is to attend an online course on effective workplace communication and to
use external certification for professional growth in the assistant manager role.
6. Measure personal work performance, including assessing competency against
competency standards
The ability to interact with new people and build strong ties with existing team members is the
competency criteria for improving interpersonal skills. Interpersonal skills have increased as a result of taking the
online course. I can now easily strike up a discussion and form bonds with new people and customers that join the
bounce fitness community.
7. Participate in personal and professional development activities to develop
professional competence.
Team building assignments are personal and professional development activities that will support
professional competence. Furthermore, seeing effective interpersonal relationships at work will aid in my
personal growth by allowing me to recognize the social cues and body language associated with a good
interpersonal engagement. Obtaining feedback on interpersonal skills from coworkers is also an important activity
since I will be able to identify flaws in my interpersonal abilities and make ongoing improvements toward
developing effective interpersonal skills.
Part B – Personal development plan
1. Develop work goals that align with their role and responsibilities
Goals for personal growth the receptionist's task is to improve digital communication and customer
service abilities in order to successfully answer the demands of customers coming at the fitness center. This will
be tied to the receptionist job requirement, as Bounce fitness staff prioritizes improving customer relationships
through customer service. In the instance of a fitness instructor, the work goal that matches with his or her
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professional function and obligation is to obtain fitness training from an outside instructor in order to provide
better nutrition and exercise advice to individual customers. This is in line with the fitness instructor's
professional duties and obligations, since it aids in the development of stronger customer relationships.
2. Facilitate access to relevant personal and professional development activities
In the case of a receptionist's position, essential personal and professional development activities include
internal consumer care training and online digital communication courses to obtain appropriate credentials in
digital communication. The needed personal and professional development activity for a fitness instructor is to
obtain external training in fitness and nutrition so that this certification can assist in providing appropriate and
effective fitness advice to each individual customer.
3. Use technology to organise and prioritise tasks and commitments of a team or work area
Access to high-speed internet is an appropriate technology that can promote the development of digital
communication skills for the receptionist, as it allows activities for developing digital communication, such as
participation in online classes, to be planned. Digital communication channels are the most appropriate
technology for improving consumer care skills in order to increase consumer care skills. In the case of the fitness
instructor, organising tools such as digital applications that make it easier to plan, organise, and exchange ideas
and activities are appropriate technology for managing chores related to external fitness training.
4. Research and implement techniques for maintaining health and wellbeing of self and others
Relaxation practises such as Yoga and meditation, which can assist reduce stress throughout periods of
personal and professional development, are used to keep the receptionist's health and wellness during digital
communication skill improvement and in consumer care skill improvement. Taking breaks throughout continuous
training to focus on hobbies and leisure is an effective approach for controlling well-being for fitness trainers.
Individuals will be able to focus on their own mental health and will not be overburdened as a result of excessive
training hours and concurrent job.
5. Develop personal work goals, plans and activities to meet work goals
The receptionist's personal goal is to improve her digital communication and customer service skills. The
strategy for accomplishing this goal is to take online classes to learn about digital communication technology and
to participate in daily internal consumer care training. The purpose of external training for a fitness teacher is to
improve fitness, exercise, and food expertise. This goal will be met by developing a precise plan of activities for
enhancing fitness knowledge and completing external fitness training successfully.
6. Measure personal work performance, including assessing competency against competency standards
The purpose of the competency criteria for increasing the receptionist's digital communication skills is to
ensure that customers entering bounce fitness can communicate with the receptionist digitally. The receptionist's
performance can be measured more accurately in the case of digital communication because digital technology
allows for faster connection with customers and other employees. The capacity to establish strong consumer
relationships with each consumer is the competency criteria for improving consumer caser abilities. The
performance has also improved in this area. The improvement in fitness knowledge has the competency standard
of being able to provide effective, exercise, diet, and nutrition advice to consumers based on their fitness demands
in the case of the fitness instructor. With the help of external training, the performance has improved.
7. Participate in personal and professional development activities to develop professional competence
The receptionist's personal and professional development activity is to improve written communication
skills, whereas the fitness trainer's professional activity is to get knowledge of various gym equipment.
Part C – Knowledge Questions
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Appendix A: Own Personal / Professional Development Plan
Own Personal / Professional Development Plan
Name XYZ
Skill to learn Leadership skills and interpersonal skills
Career objectives
for learning this
skill
Better coordination with staff and promotion to leadership positions.
Action Items
Target Date
of
Completion
Actual Date
Completed
Support staff to develop work goals that align with their role and
responsibilities
1. The activity entails taking an online leadership course
2. Receiving feedback on interpersonal skills.
11/11/21 20/11/21
Facilitate team member access to relevant personal and
professional development activities
1. Team building activities are a great way to improve your
leadership
2. Improving interpersonal abilities.
16/11/21 21/11/21
Use technology to organise and prioritise tasks and commitments of
a team or work area
1. A task management tool is a piece of software that allows
you to organise and plan tasks
2. Also linking the tasks to personal development.
09/11/21 14/11/21
Research and implement techniques for maintaining health and
wellbeing of self and others
1. Meditation has been identified as the most effective method
for enhancing well-being.
2. Effective use of stress management techniques
05/11/21 19/11/21
Develop personal work goals, plans and activities
1. The purpose is to improve interpersonal skills, and the action
is to take part in group activities and receive feedback in
order to do so.
2. The objective to develop leadership skills to provide
guidance to others
18/11/21 19/11/21
Measure personal work performance, including assessing
competency against competency standards
1. The goal of this performance is to use interpersonal skills to
develop strong ties with team members and customers.
2. To goal is to provide proper guidance to people to improve
their performance.
14/11/21 15/11/21
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Participate in personal and professional development activities to
develop professional competence.
1. Connecting more with employees and team members was
the activity that was used to initiate personal, interpersonal
and leadership skills.
2. Attending more seminars and workshops
06/11/21 21/11/21
Appendix B: Staff Personal / Professional Development Plan
Staff Personal / Professional Development Plan
Name XYZ
Skill to learn Digital communication skills
Career objectives
for learning this
skill
Better efficiency through digital communication will facilitate promotion.
Action Items
Target Date
of
Completion
Actual Date
Completed
Develop work goals that align with their role and responsibilities
1. The purpose is to improve digital communication skills in
order to improve performance and advance in the
workplace.
2. To enhance marketing skills for the future growth.
10/11/21 16/11/21
Facilitate access to relevant personal and professional development
activities
1. Complete online short courses on digital technology as part
of the actions to improve this skill.
2. Complete 1-year diploma in digital marketing.
11/11/21 21/11/21
Use technology to organise and prioritise tasks and commitments of
a team or work area
1. High-speed internet connectivity is a technology that can be
utilised to make preparing towards this objective easier.
2. Proper use of networking to achieve desired outcomes.
18/11/21 18/11/21
Research and implement techniques for maintaining health and
wellbeing of self and others
1. Maintaining work-life balance through taking breaks is an
approach for maintaining one's own and others' health and
well-being.
2. Maintaining healthy cultural environment and structure.
20/11/21 22/11/21
Develop personal work goals, plans and activities to meet work
goals
24/11/21 24/11/21
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1. Leaning about digital technology and working on developing
strong digital communication channels are personal goals.
2. Developing effective job activities that can be used to
improve workplace communication development.
Measure personal work performance, including assessing
competency against competency standards
1. The improvement in the use of digital workplace
technologies is the performance criterion.
2. Improvement in digital marketing aspects.
07/12/21 08/12/21
Participate in personal and professional development activities to
develop professional competence.
1. The usage of digital communication in various daily
activities is one of the personal and professional
development activities for this competence.
2. Taking Mock test and seminars for future growth.
10/12/21 10/12/21
Part C – Knowledge Questions
Question 1 In the table below, describe each of the work practices and one
management technique that can be used for that practice.
Answer:
Practice Explanation Management Technique
1. Performance
Measurement
This is described as the process
of evaluating individual
employee performance against a
set of competency criteria.
Performance evaluation is a
management strategy for
assessing performance.
2. Self-Awareness
Identification(including
personality and
behavior)
It is described as the ability to
concentrate on one's own
behaviour and the disparity
between internal and external
norms. This type of identification
aids in the determination of
personality and conduct.
Self-discipline is a crucial
management tool for achieving
self-awareness identity.
3. Personal Development
Plan
A plan that focuses on enabling
personal and professional
development by identifying
strengths and limitations is
characterised as this.
Completing a SWOT analysis to
determine personal strengths
and weaknesses is a
management approach for
establishing a personal
development plan.
4. Personal goal setting This is the process of setting
personal and professional goals
that improve one's personal and
professional skills and
credentials in order to achieve
one's professional and personal
goals.
SMART targets, which help you
attain your personal
development goals rapidly, are
a management strategy for
setting goals.
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5. Task prioritisation This is described as the practise
of prioritising key tasks in order
to ensure that they are
completed on schedule.
The 4-D time management tool
is a management strategy that
can be used to prioritise work.
Question 2 Discuss management development opportunities and options available to
you. Fill out the table, following the guide questions.
Answer:
What is your current
position at work or a
position you aspire
to?
CURRENT / ASPIRED WORK POSITION:
The current position is of assistance manager and work aspiration is reach senior
leadership position at bounce fitness
OPPORTUNITY 1:
The first opportunity is to develop leadership credentials to move forward in the
organizational hierarchy. This can be done by improving leadership skills and
gaming credentials about leadership knowledge.
OPPORTUNITY 2:
The second opportunity tis to expand responsibilities as an assistance manager
and move towards promotion. This can be done by taking more responsibilities
by learning about fitness activities and improving interpersonal skills to provide
highest satisfaction to the consumer.
WHAT: The specific development option available to the company is to
participate in online leadership courses to build leadership skills.
WHERE: This can be complicated online.
WHEN: The time period for this will be months.
HOW WILL THIS FURTHER YOUR CAREER?
Leadership skills are needed to gain promotion and will promote career
opportunities.
WHAT: The development option available is to expand working experience by
improving involvement in fitness activities and increasing consumer satisfaction.
WHERE: This can be completed at workplace by using interpersonal skills
WHEN: This can be done in 2 months.
HOW WILL THIS FURTHER YOUR CAREER?
This will improve career by increasing daily job role, importance and showcase
leadership ability to get promoted.
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Question 3 List two (2) methods for a healthy work-life balance and describe each
method. (Minimum 30 words each)
Answer:
Method Description
How does this help achieve a healthy work-life balance?
4-dtime
management
method.
This method supports effective time management which
promotes positive work-life balance.
Question 4
Refer to your organisation or an organisation that you are familiar with. List
two (2) policies and their corresponding procedures on professional
development.
Answer:
The first procedure which supports creation of professional development is personal development
plan and second procedure is internal training available to employees.
Question 5 What technology can you utilise to help you plan and prioritise work tasks?
List and describe the use of a minimum of three (3).
Answer:
Task management tool can be used to prioritize tasks as it helps in planning and organizing tasks.
Digital technology can be used to prioritize work tasks as it helps notify individuals on when to
complete daily tasks.
Work management software can be used to prioritize tasks as it helps manage daily activities.
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CONCLUSION
According to the above research, it is critical to design personal development plans and professional
development plans for employees that cover a variety of topics in order to ensure personal career advancement as
well as the achievement of organisational goals.
REFRENCES
Wynants, S. and Dennis, J., 2018. Professional development in an online context: Opportunities and challenges
from the voices of college faculty. Journal of Educators Online, 15(1). p.n1.
Makovec, D., 2018. The teacher’s role and professional development. International Journal of Cognitive
Research in Science, Engineering and Education, 6(2). p.33.
Krasnova, L. A. and Shurygin, V. Y., 2020. Blended learning of physics in the context of the professional
development of teachers. International Journal of Technology Enhanced Learning, 12(1). pp.38-52.
Imants, J. and Van der Wal, M. M., 2020. A model of teacher agency in professional development and school
reform. Journal of Curriculum Studies, 52(1). pp.1-14.
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