BSBWOR403: Lead Team Effectiveness: Team Project Review

This assessment report is for BSBWOR403: Lead Team Effectiveness and includes a team project review, presentation, and report. It covers principles and techniques of team leadership, team effectiveness survey, and more. The report also includes a post-project review meeting in which the team celebrates successes, identifies opportunities for improvement, and then disbands.

BSBWOR403: Lead Team Effectiveness: Team Project Review
Assessment 3 Project Report
Course:
Intake (month and year):
Student Name:
Email Address:
Mobile Number:
Unit code and title: BSBLDR403 – Lead team effectiveness
Assessment 3 – Team project review
Date submitted:
Submission mode: (please tick)  Online  In-class
Assessment conditions Assessment modality
Satisfactory rate – If this is not achieved the
student has the opportunity to resubmit the
assessment after receiving feedback and re-
training as confirmed by their trainer/assessor
Assessment location: (please tick)
 In-class  online
 Team project report – assessment 3
 Team project plan – assessment 1
 Team project Review – assessment 2
Ref: as listed in the Course Unit Outline and
Assessment Due Dates List for the course
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Assessor Instructions
The assessment is made when all of the short answer fields in the template are completed. These
are to be completed according to the assessment guide and decision making rules. Final decision
is to be made and recorded on Assessment result below and on the results template via the
Course Coordinator.
Required documents and equipment
● Assessment Guide
● Assessment Task 3
● assessment task appendices
● access to computer lab.
Instructions for assessor
This assessment task requires the student to review the team project, documented in Assessment
Task 1 (plan) and implemented in Assessment Task 2 (implementation and progress review). In
addition to your role as assessor, you must also act as the student’s supervisor in this project.
Assessment 3a – Presentation
Students are required to prepare and conduct a presentation to management (the assessor).
Students explain the review information (planned to be contained in the written report) and
evaluate their team’s contribution. The student is required to report on any issues or problems the
team has encountered, including conflict. The student will be asked to explain how they resolved
these issues. Students are required to present feedback collected from their team on their
effectiveness as a leader and a brief reflection on their success as a team leader.
Assessment 3b – Report
The student is also required to prepare a written post-project review report which includes team
effectiveness surveys and reflections of the student on their success as a team leader. The report
also must demonstrate knowledge of principles and techniques of group leadership and
management. Students are also required to hold a post-project review meeting in which they
celebrate successes, identify opportunities for improvement, and then disband.
Students should understand that the content of their projects does not need to include highly
technical information or completely accurate budgets or cost estimates. Learners are not expected
to provide highly specific details regarding fields they lack experience in. Sufficient research on the
project should be encouraged to facilitate understanding of team objectives and tasks.
Note: This assessment must take place during the group activities.
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Planning the assessment
● Recommend date for assessment: During Session 7.
● Time required for assessment: Time required may vary as required by individual work
teams.
● You will need to organise a meeting with the student. Students must also be informed of the
submission date for the post-project review report (including reflection on effectiveness as
leader and team feedback) as early on in the training program as possible.
● The meeting with management (the facilitator) is an informal presentation but the student
may use PowerPoint presentation, spreadsheets or handouts in addition to their post-project
review report in order to communicate all the information effectively.
 The student must:
o participate in a team meeting
o present the final results of the project to management (assessor)
o submit a post-project review report that includes a brief reflection
o submit all documentation used in completion of task, including:
 minutes of post-project review team meeting
 issues log
team effectiveness surveys from team members.
Ref: Assessment Guide for the Assessment & Mayfield Education Assessment Guide: Planning &
Conducting Assessment Policy
Student Instructions
Read each question carefully. In order to be deemed Satisfactory in this compulsory assessment
task you must answer ALL the numbered questions below. Write/type answers in the fields
provided. Short answers should consist of no more than three sentences. This can be typed and
dot points can be used. This must be undertaken by yourself and you are able to use your study
notes to assist you with completing the answers. If you do not receive a ‘Satisfactory’ result (NYS)
you will be provided with an alternative supplementary assessment.
Ref: Student Information Handbook (5) & Student Assessment Policy and Procedure
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Student Declaration
I, ……………………………………………… (Student to print name) state that the work I submit is
my own and I have not copied this in any form except where due reference has been made to this.
If you are completing this form electronically, please type your name as an acceptable form of
your signature.
Student Comments:
Ref: Student Information Handbook (5.6)
Student Signature:
If you are completing this form electronically,
please type your name as an acceptable form of
your signature.
Date:
Assessment Result (tick √):  Satisfactory
 Unsatisfactory
 Resubmit
Ref: Student Information Handbook (5.6)
Reassessment Appeals
A Satisfactory Result determines that you will
receive 20% towards the final result in the
unit/subject
NB: The rating of Competency can only be provided
as a summative assessment at the end of a unit.
Outcome recorded on Results sheet (tick
√):  Yes
Date entered:
By whom:
Results are entered into the electronic
Results Sheet
Assessor Feedback and Comments to Student:
Assessor Name (printed): Date received:
Assessor Signature (signed):
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Ref: Trainer and Assessor requirements as listed in the Sessional Trainers and Assessors Policy
and the Policy – Guidelines for Planning and Conducting VET Assessment & Student
Assessments Policy.
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Appendix 1: Post-project review report template
Name of project: Conducting Consumer Satisfaction Survey Fernwood Pharmacy
Date and location of meeting: 12-December-2018
Names of Attendees: Mark Thomson, Stone Conover, Morgan Mathew, Ellison
Brooklyn, Thomas Elton
Project overview:
Conducting a survey on the sample sized consumer of the client company and proving
recommendation to the mentioned company
Review by team of goals, objectives/deliverables and schedule as outlined in
project plan:
The meeting was conducted to ensure finishing the project by the planned deadline as a
post project review meeting with the team members aiming to discuss the achieved and
unachieved objectives and potential improvement in future.
Goal/objective/
deliverable
Met Misse
d
Partially
met
Comments
Measuring the workplace
innovation and productivity
Developing the
questionaries
Determining the sample
group for the survey
Conducting customer
satisfaction survey
Finding out the degree of
consumer satisfaction of the
Fernwood pharmacy
Proving recommendation to
the mentioned company
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BSBWOR403: Lead Team Effectiveness: Team Project Review
What worked well? What could have gone better?
Worked well Could have gone better
Developing the questionaries Measuring the workplace innovation and
productivity
Determining the sample group for the
survey Finding out the degree of consumer
satisfaction of the Fernwood pharmacy
Conducting customer satisfaction survey Proving recommendation to the mentioned
company
Lessons learned
 Process of Measuring the workplace innovation and productivity
 Process of conducting real time survey on a stipulated number of consumers
 Evolving the organisational portfolio is connected to the findings from
feedback collection
 Lack of knowledge on consumer demand and necessity can reduce the
competence level significantly
Next steps/improvement plans
 More detailed diagnosis of client needs and expectations
 Detailed analysis of client standpoint about a specific service providing
 Detail understanding and framework plan for resource allocation
 Better market and situation analysis for budget creation
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Appendix 2: Principles and techniques of team leadership
How well did the team leader explain the principles and techniques associated with
the following elements of team leadership?
Elements Principles
(Reasons/
Reference)
Techniques
(Methods/Tools)
Comments
Delegation
and work
allocation
Prioritising abilities of
each member
Score card
analysis
Goal setting Aiming the feasible
target
Situational
research
Group
dynamics
and
processes
Considering the
opinions of all team
member equally
Hierarchy
Individual
behaviour
and
difference
Cooperative and
collective work
process
Communication
medias
Leadership
styles
Situational leadership
with appropriate
communication
Effective
leadership frame
Motivation Acknowledging the
strength of employees
and rewording
Reword
management
Negotiation Valuing all individual
perspective in a
rational frame
Meetings
Problem-
solving
Developing cause and
effect relationship
Work flow
conceptual
diagram
Planning Distributing resources
with appropriate
objectives
Project plan
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Workplace
innovation
Engage members in
desiccant making
Resource
allocation
Workplace
productivity
(measures)
Motivating and
maintaining work
ethics
Ethical compliance
Appendix 3: Team effectiveness survey
Each team member must provide a candid assessment of the abilities of the team leader to
promote team effectiveness.
Objectives
Were the project objectives clearly communicated to you at the outset of the project?
Member A: Yes
Member B: I was initially confused about the objective of the project. However, after
the training session, I gained ability to perform efficiently.
Member C: It was clear from the beginning.
Member D: Yes
Member E: yes
Member Y: Yes
Team building
Did the project leader provide meaningful and effective team-building activities?
Member A: Yes
Member B: There was a lack of team building activities initially that leads to severe
organizational conflicts. However, later training was provided in order to deal with
the issues.
Member C: Not really, there still prevails cultural incompetence
Member D: Yes
Member E: Cultural incompetence is a issue for the team
Member F: No
Decision-making and consultation
Were you consulted in the allocation of tasks and other decisions that affected you?
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Member A: Yes, team meeting were conducted before allocating task to each one
of us.
Member B: Yes
Member C: Yes
Member D: Yes
Member E: Yes
Member F: Yes
Team member roles/tasks
Was your team role clearly explained and outlined to you?
Member A: Initially it was explained and further clarifications if needed were
provided.
Member B:Yes
Member C:Yes
Member D:No job clarity was provided by the team leader while allocating the task
Member E: Yes
Member F:Yes
Training needs
Were you consulted on your skills and was a plan developed that accurately reflected your
training needs?
Member A: Yes, before specifying the job role, expertise of each member is
evaluated and the job roles were provided on the basis of the expertise.
Member B: Yes
Member C: Yes
Member D: Yes
Member E: Yes
Member F: Yes
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Leadership and guidance
Did your team leader help you to feel confident, inspired and motivated to do the project?
Member A: both extrinsic as well a intrinsic Motivation was constantly provided to
us.
Member B: reward system was implemented in order to motivate the employees.
Member C: Yes
Member D: Yes
Member E: Yes
Member F: Yes
Meeting environment
Were the meetings well run and effective? Did you have opportunities to raise issues and
concerns?
Member A: The meetings were highly effective and all the issues are discussed
during the meeting
Member B: Yes
Member C: Yes
Member D: Yes
Member E: Yes
Member F: Yes
Would you recommend?
Would you recommend your team leader for other projects? Why?
Member A: I will definitely recommend the team leader for handling other project
due to her efficiency.
Member B: In spite of the fact that the team leader has handled the project
efficiently, I think he lacks experience. Hence for now, i will not recommend him for
any other project.
Member C: Yes
Member D: No
Member E: Yes
Member F: Yes
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Other
Do you have any other comments?
Member A: No
Member B: No
Member C: I will suggest the management to implement strict tools so that lack of
cultural competence between the employees can be eradicated.
Member D: No
Member E: No
Member F: No
Name: ...........................................................................................................................
Signature: ................................................................................. Date: .........................
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Appendix 3: Team effectiveness survey
Each team member must provide a candid assessment of the abilities of the team
leader to promote team effectiveness.
Objectives
Were the project objectives clearly communicated to you at the outset of the project?
Team building
Did the project leader provide meaningful and effective team-building activities?
Decision-making and consultation
Were you consulted in the allocation of tasks and other decisions that affected you?
Team member roles/tasks
Was your team role clearly explained and outlined to you?
Training needs
Were you consulted on your skills and was a plan developed that accurately
reflected your training needs?
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Leadership and guidance
Did your team leader help you to feel confident, inspired and motivated to do the
project?
Meeting environment
Were the meetings well run and effective? Did you have opportunities to raise issues
and concerns?
Would you recommend?
Would you recommend your team leader for other projects? Why?
Other
Do you have any other comments?
Name: ..................................................................................................................
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BSBWOR403: Lead Team Effectiveness: Team Project Review
Signature: ................................................... Date: .......................................
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