This report analyzes the internal and external factors affecting the operations of Burger King Ltd, a fast food restaurant company. It includes a SWOT analysis and secondary data sources to determine the company's strengths, weaknesses, opportunities, and threats.
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Contents INTRODUCTION...........................................................................................................................1 MAIN BODY..................................................................................................................................1 Environment analysis..................................................................................................................1 SWOT analysis and secondary data sources to determine internal and external factor..............3 CONCLUSION...............................................................................................................................4 Recommendation........................................................................................................................5 REFERENCES................................................................................................................................5
INTRODUCTION Abusinessenvironmentanalysisreferstoareportwhichexaminesandgathers information about internal conditions and external factors of a business that affect its operations. These types of report focus on trends, issues and factors which managers of any company are unable to manage. The report defines how micro and macro factors helps or hinders a company. To explain the concept of business environment analysis the selected company is Burger King Ltd, it is fast food restaurant company(Berman and Dalzell-Payne, 2018). It was established in 1954 by Miami and Florida to provide their fast food and beverages to the people. The mission of the company is to be best value restaurant globally by always exceeding consumer wants. The vision of the company is to provide best quality of product and services at affordable price to the consumer. The report covers aims to achieve and the background of the organisation including the vision or mission. Further it covers environmental analysis and swot analysis in context to the organisation. MAIN BODY Environment analysis Environment analysis refers to the business tools which identify the micro and macro factors which have direct or indirect influence on the efficient and effective working of the company. It helps the manager of Burger King to identify the future opportunities and threat for the company to grow their operations(Gao and Li, 2020). The internal factors includes product issues, management issues, marketing issues in the Burger King which affect its productivity and performance. Whereas, the external factors includes political, economic, social, environmental, legal, technological and competitors information. The internal factors which affect the performance of Burger King are as follows- Product issues-It refers to the problems in the production process like technical problems, labour problem and many more. In Burger King, product issues means any issue associated with the designing, quality and packing of product such as issues related to the safety of food product, durability of consumer goods. Marketing issues-It means issues related the advertisement and promotion of the product and services. In Burger King, the marketers face many issues to promote their product to 1
attract large customers in target market such as decide profitable marketing channel, make proper strategy to promote product which attract more customers, choose suitable marketing mix and many more which affect the overall sales and profitability of company. Management issues- It is most crucial aspect for any business which affect overall performanceandmarketvalueoftheBurgerKing.Therearevariousissueslikepoor communication, decreased performance level, time management issues, extra work load, poor team work and so on in the organisation which decline quality of performance and productivity. The external factor is identify by using PESTEL analytical tools which helps managers to determine opportunities and threat for Burger King that are shown below: Political-It refers to the political practices and government policies of a country. In US the political environment is favourable and government provides subsides to food companies for growth. The managers of Burger King take this opportunities by raising funds from subsidies to expand their business operations in global market(Ghosh and Rajan, 2019). Economical-It refers to the market condition, economic condition and suppliers of a nation. In US, there are large number of retail companies which leads huge competition in market and most of the business are depended on the whole sellers. The sells and productivity of Burger King are highly depended on whole seller as well as creative strategies and operations of new companies are biggest threat for the company. Social-It is related with customer taste or preferences, values and culture of country. Most of people in US prefers better quality products and their income level is good. The management take this opportunity to increase their customer base by providing standard quality of product and services at affordable price to satisfy consumer expectations. Technological-It refers to advance and innovative technology available in a nation. In US, there are large variety of advance technology which helps the retail company to offer their production innovative way(Ivanovich, 2020). The marketers of Burger King use opportunity of digital marketing platforms like social media to promote their product and services which leads to increase in their customer base. Environmental-It is directly associated with natural resources and weather of any country.TheenvironmentconditioninUSareunfavourableanddynamicwhichcreates problems for companies. In Burger King, managers face many problems to make effective plan 2
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for sales due to rapidly changing in the weather of country which affect negatively the performance of company. Legal-It refers to legal structure, tax policies and various law related to business in a nation. In US, there are rigid laws and legal formalities for taxes which every company have to pay on time(Milani, 2019). In Burger King, the managers find difficulties to pay taxes because it has long process as well as sometimes they paid penalties for late payment thus legal factor have high impact on Burger King. SWOT analysis and secondary data sources to determine internal and external factor. SWOT analysis SWOT analysis is a business analytical tool which identify internal strengths or weakness as well as external opportunities or threats of company which influences overall functioning of the company. By using SWOT analysis the managers of Burger King, identifies various issues related to internal or external factors which hinder their performance and profitability(Nag and Chatterjee,2018). It helpsthemanagementto determinethatareasinwhichtheyhave advantages as well as that areas which they need to improve to increase future sales. SWOT analysis in reference to Burger King are as follows- Strengths The biggest strengths of Burger King, are its huge range of product, better quality of products or services and good connect in market which leads loyal customer base and brand value. Thecompanyoperateitbusinessat large scale and have best marketing and distribution channels which strengthen its sale and profitability. Weaknesses The major weakness of Burger King, is that it does not provide differentiation of food which means that it has many substitute in the market. There are some negative feedbacks and comments about the quality products offerbyBurgerKingwhichbadly impacted the image and reputation of business in market. Opportunities Burger King has biggest opportunities to expand its business activities in new market in new countrie4s. Threats Theopeningofmanyonlinefood companies with low price are biggest threat for Burger King. 3
Mergersandacquisitionwithmany smallcompaniescreatesgreat opportunity for Burger King to expand itsoperationsand gethigher market share. A continuous price cut bycompetitors would affect the sales and profitability of Burger King which leads to decline in customer base. Secondary data sources Secondary data sources is refers to the essential information and data of any company that is collected by any other agency. The data includes geodata from specialised sources, population and census data from government and administrative data from programs which are useful for company to conduct its operation successfully. There are various secondary data sources available for managers of Burger King to collect the necessary information which helped in determining internal and external factors. Thesesourcesareinternetsearching,collectionfromcensuses,journalpaperor magazines, GPS, remote sensing, km progress report and many more. By collecting information from these sources management of Burger King make effective report to determine their external elements which indirectly affect the progress of company(Nam and Bao Tram, 2021). The managers take tax information from tax report of census to determine their tax rate and amount to be paid. They collect information from internet to determine economic conditions of many country for their business expansion. They gathered information from magazines about recent consumer trends to improve the quality of their product and services for maximum profit and customer base. CONCLUSION From the above information, it is concluded that to analyse the business environment properly, the manager of any company can improve the overall performance of business activities. By using PESTEL analytical tool the managers determines their micro or macro factors which influence the profitability and productivity of company. By using SWOT analysis the management can identify their internal strengths and weaknesses as well as external opportunities or threats for future growth. For this, they get informations from secondary data 4
sources. The various sources are magazines, km progress report, internet, government census and many more which are useful for managers to collect the necessary information easily. Recommendation The management of any company can improve their sales, performance and profitability by using various analytical tools like porters five forces, VRIO analysis and many more to get quick information about their working. As well as they solves various issues related to their internalenvironmentsuchbymotivatingemployeestoprovidingthembetterworking environment and training for best performance. By using advance and digital technology for marketing like developing online website to attract more customers globally. The company also develop their business online and provide home delivery services to increase customer base and profitability. To make innovative product design they can solve problems related to product and increase sales of the company. 5
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REFERENCES Books and journals Berman, S. and Dalzell-Payne, P., 2018. The interaction of strategy and technology in an era of business re-invention.Strategy & Leadership. Gao, P. and Li, J., 2020. Understanding sustainable business model: A framework and a case study of the bike-sharing industry.Journal of cleaner production.267. p.122229. Ghosh, S. and Rajan, J., 2019. The business case for SDGs: An analysis of inclusive business models in emerging economies.International Journal of Sustainable Development & World Ecology.26(4). pp.344-353. Ivanovich, K.K., 2020. About some questions of classificationof institutionalconditions determining the structure of doing business in Uzbekistan.South Asian Journal of Marketing & Management Research.10(5). pp.17-28. Milani, F., 2019.Digital business analysis. Springer International Publishing. Nag, T. and Chatterjee, C., 2018. Factors influencing firm’s local business environment in home country context: exploring evidences from firm surveys in India and China.Journal of Indian Business Research. Nam, V.H. and Bao Tram, H., 2021. Business environment and innovation persistence: The case of small-and medium-sized enterprises in Vietnam.Economics of Innovation and New Technology.30(3). pp.239-261. Nikitina, T. and Lapiņa, I., 2019. Creating and managing knowledge towards managerial competencedevelopmentincontemporarybusinessenvironment.Knowledge Management Research & Practice.17(1). pp.96-107. 6