Business Administration Assignment - Sainsbury's

BUSINESS
ADMINISTRATION 3

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
1.1 Importance of negotiation in a business environment...........................................................1
1.2 Features and uses of different approaches to negotiation.....................................................2
1.3 Components of negotiation tactics........................................................................................2
2.1 Different types of presentation and their requirements.........................................................3
2.2 How different resources can be used to develop a presentation...........................................3
2.3 Different methods of giving presentations............................................................................3
2.4 Best practice in delivering presentations...............................................................................4
2.5 How to collect and use feedback on a presentation..............................................................5
3.1 Explain the characteristics of bespoke documents................................................................5
3.2 The factors to be taken into account in creating and presenting bespoke documents...........5
3.3 The legal requirements and procedures for gathering information for bespoke documents.6
3.4 Explain techniques to create bespoke business documents...................................................6
3.5 How to gain approval of bespoke documents.......................................................................7
4.1 The typical stages of information system development........................................................7
4.2 Analyse the benefits and limitations of different information systems.................................8
4.3 Explain legal, security and confidentiality requirements for information systems in a
business environment..................................................................................................................8
4.4 How to monitor the use and effectiveness of an information system...................................9
CONCLUSION................................................................................................................................9
REFERENCES .............................................................................................................................10

INTRODUCTION
Business communication is a most crucial process which involves invariant flow of
information and messages. It is a mutual concept of exchanging understanding between receiver
and sender. This is a large concept of an organisation which involves various level of employees
to transmitting immediate informations to each others. This report is based on Sainsbury's which
is the second largest supermarkets chain across the United Kingdom. It was founded by John
James Sainsbury's. Along with this it has several subsidiaries such as Sainsbury's Bank Plc,
Sainsbury's Supermarkets Ltd., etc. The report covers importance of negotiation along with
features, and components. In addition it also includes types of presentation, resources, methods,
practices and feedback collection patterns. Moreover, it also comprises of factors of creating and
presenting documents with legal requirement and procedure to collect the information and
techniques. Further, it also consists of information system development stages, benefits, limits,
legal, security, confidentiality and monitoring (Vom Brocke and et. al., 2014).
MAIN BODY
1.1 Importance of negotiation in a business environment
Sainsbury's needs strong negotiation skills that generates profit through solving the
conflicts between two parties. Thus, negotiation is important for the business such as negotiating
condition of sale, lease, service delivery and legal contracts. The negotiation has significance for
the business in several ways that are mentioned below -
 It helps to build a better relationships between two parties through balancing both the
parties on a certain point where they agrees to take a decision for the profit. Sainsbury's
has a strong relationship with it suppliers because the company is cares to maintain a long
relationship. That's why they decide to meet fulfil the requirement of both parties where
they can agree (Cardon, 2014).
 Negotiation delivers quality solutions which satisfies the needs of the involved parties.
 In business, negotiation is also essential to avoid the future problems and conflicts that
can arise due to some unclear issues.
 This helps to achieve the profitable deals that can accelerate the growth of the business in
an appropriate way.
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1.2 Features and uses of different approaches to negotiation.
Features of negotiation: Sainsbury's can consider the following features of negotiation
that can be define as follows -
 A negotiation should be done between minimum two parties.
 Both parties should have a predetermine goals.
 The output of the negotiation should be satisfactory for the both ends.
 Both the parties who are involved in negotiation process should have a desire to change
their position.
 Parties should understand the purpose of negotiation in order to gain a fruitful outcome.
Approaches of negotiation : There are two essential negotiation approaches that can be
opt by Sainsbury's and that are mentioned below -
 Distributive approach – It is also Known as 'calming value', 'zero – sum 'and 'win lose'.
As the parties who participates in negotiation, divides the fixed resource between them
such as the money and assets (Eaves and Leathers, 2017). While these parties are
dividing the sum of assets and money at that time one of them get more and the other one
gets the less amount of assets, money and resources. For an example, a customer can
bargain in a supermarket to purchase the product on less price against the printed cost. In
this situation the customer is gaining more profit and the retailer is loosing its profit.
Thus, it is the most important use and feature of distributive approach where one can
acquires the profitability and others sacrifices their benefits.
 Integrating approach – This can be referred as cooperative, problem solving, and win-
win bargaining because Sainsbury's is using this approach to negotiate with the suppliers.
As they both are cooperating each other to gain the benefit by integrating an agreement.
The organization and suppliers both are agreed on a fix price without any compromise.
They both satisfies their needs and profitability that why it is also known as win – win
approach. No one is sacrificing their profits due the understanding and coordination
attributes. Thus, these are the most important feature of it to agree on certain point where
both parties can earn profit.
1.3 Components of negotiation tactics.
There are four basic components of negotiation tactics that are as follows -
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