Challenges and Barriers to Effective Communication
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Added on 2023/01/19
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AI Summary
This article discusses the common challenges and barriers to effective communication in business, including language barriers, psychological barriers, systematic barriers, and cultural differences. It also provides strategies to overcome these barriers and improve communication in the workplace.
BUSINESS COMMUNICATION
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Common challenges and barriers to effective communication Language Barriers The language barriers may occur when the communication is with the person of the different mother tongue. The inability to understand the language is termed as the language communication. If the speaker and the audience do not know the same language, then it is impossible to pass the message to the audience. New employees face problem to communicate with customer and it is challenging for them when they interact with customers also add the barriers given in the scenario of brief. Psychological Barriers: The psychologicalbarriers occur when all of them(who is referred to here?) are not on the same platform due to the different mind-set. Some of the factors that causes the psychological barriers are lace of attention, emotions, closed minded and the poor capturing. Systematic Barriers: This barrier exists in the organization when the improper information chain and the lack of understanding of the roles and responsibilities and this happens when there is the miscommunication in the hierarchy. Cultural Difference Relate the discussion with the chosen organization in all the pointsThe cultural difference is the major problem in every organization and this difference can be seen in terms of different ways of looking the things and the different dressing and the ways of expressing the personality or the goodness. Strategies to overcome Barriers The certain plans and the strategies to overcome the barriers of the communication at the workplace - Communicate only What is needed: To overcome the language barrier, the following remedies can be helpful - Use of the translation services Use of the visual methods of communication Find the thoughts or the way to express in the other manner Frequently check for understanding Awareness of the Cultural Difference: The cultural awareness is very important in an organization and there are several aspects that helps in understanding the different background cultures - Awareness by researching about the culture or discussion with the colleagues of that culture Travel in the locality or the areas to understand the culture Participation in the activity to understand the environment and also helps in building the relation with the other community Sharing the knowledge about with others to understand their culture deeply. Open Mindedness: Strong and theeffective communication needs the open minded personality and the commitments to understand the different point of views and thoughts. The open mind personality always results in the successful outcomes. Awareness of cultural influences Mr. Fishy company is a restraint and gain trust from all over the world. It is important for the employees of the company to respect their culture and religion. Employees always face problem during cultural influence which is important for the employees to understand the needs of the customers and satisfy them by fulfil the needs of the customers. Even they face problem when customers speak different language. There are many words who have different meaning which creates problem for both employees and the customers. Every customer is different in their own way, some are aggressive and some are good in behaviourand it affects employees when they handle customer during negotiation References Bovée, C.L. And et.al., 2003.Business communication today. Upper Saddle, NJ: Prentice Hall. Cornelissen, J.P., 2008. Corporate communication.The International Encyclopedia of Communication. Dwyer, J. and Boyd, A., 2003.The business communication handbook. Prentice Hall.