Nonverbal Communication: Types, Role and Impact on Speaking and Listening Skills

Running Head: Business Communication
Business Communication
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Business Communication 1
Nonverbal communication
Nonverbal communication refers to the process of communication in which speaking is not
involved as people interact through the expressions like eye contact, gesture, facial expressions
etc. This type of communication plays a lead role in implement effective communication in an
environment. Both the types of communication verbal and nonverbal together help in sharing of
ideas in the right manner (Mehrabian 2017). The below mentioned essay highlight the details
about the nonverbal communication present in the environment, its role and how it affects people
in their listening capabilities.
There are various types of nonverbal communication prevailing in the environment like, eye
contact, proximity, facial expression, humour, body language, posture and body orientation,
touch, visual communication, personal appearance, symbol. Facial expression is responsible for
vast proportion of nonverbal communication. Facial expression of a person helps the other
person to clearly understand that how they are feeling. The facial expressions of a person can
easily depict whether they are feeling happy or sad in the environment. Secondly, gestures of a
person also help the other person to understand what they are trying to express. For instance,
waving, pointing finger to other person or indicating numeric amount can be explained using
gestures in the environment. These gestures also let the other person understand that how the
person is feeling (Burgoon, Guerrero, and Floyd 2016).
Nonverbal communication is the type of communication that is performed through expressions in
the environment. Nonverbal communication plays a lead role in helping other people to
communicate and understand them in the environment. This type of communication can help the
person in understanding that the other person is happy or sad to hear the news given to them in
the environment. Every time it is not important to share dialogues to express the views and
opinions as gesture also help in understanding the concern of the person. Taking an example of a
business environment, when a new announcement is made at the floor, the manager get to know
that who is happy or sad after listening the news (Eaves, and Leathers 2017). The manager does
not need to talk to each and every employee to understand their behaviour as their gesture can
easily make them understand that how they are feeling. Also, it should be noted that many times,
the words fall short while explaining things to people in the environment, then nonverbal