Assignment on Business Communication Theories

Running head: BUSINESS COMMUNICATION
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Business communication theories

BUSINESS COMMUNICATION
Table of Contents
Non-Verbal communication...................................................................................................3
Verbal communication...........................................................................................................4
Importance of business communication.................................................................................4
Advantage and disadvantage of business communication.....................................................5
References................................................................................................................................11
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BUSINESS COMMUNICATION
Communication is not just a way of sending and receiving a message from one to another. It
is how the mutually shared message is understood, if there is no understanding of the
message then no communication happened. The essay below explains the importance of
business communication. There are many definitions and theories proposed to describe,
divine and comprehend the term Communication.
Communication is a Latin word that means sharing. It can easily define as the sharing of data
to make things more understanding and common. It involves imparting or exchange of
information by different means such as speaking or writing. It is very important to have a
better understanding of communication and its skills at the workplace also (Ahmed, 2018).
Business communication is something that varies at the workplace depends upon the size and
structure of the business. The mode of communication purely depends upon the type of
message covey to others. Following are ways to initiate any kind of business
communication:-
1. The Motivation behind the communication.
2. Structure of the message
3. Encryption of message (for example the presented data can be in digital form, written
text, pictures or speech)
4. Transportation of messages by using a medium.
5. Receiving of message
6. Decryption of message
7. Interpretation of the message
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BUSINESS COMMUNICATION
In a business communication can be done in two ways:-
1. Non-verbal communication
2. Verbal communication
Non-Verbal communication
Non-verbal communication is also known as physical communication. In this type,
communication is done employing hand gestures, body language, posture or facial
expressions (Parikh, et. al., 2014). This type of communication can also be done with the help
of pictures, wordless videos. Similarly, crying, glaring and laughing also describe the basic
form of communication. Many studies prove that 55% of communication done in the day to
day life is done my non- verbal communication.
Verbal communication
Verbal communication involves words that are spoken or written. It comprises of any
language to communicate with others. It can be an oral communication or written
communication. In written communication the exchange of information is done by letters,
SMS, reports, etc. It is an indirect way of verbal communication. The communication which
is done face to face by two or more person is the direct form of verbal communication.
Verbal communication is the most efficient form of communication (Parikh, et. al., 2014). In
oral communication, the communication can be done by channel or without channel. It is an
indirect way of verbal communication. The communication which is done face to face by two
or more person is the direct form of verbal communication. Verbal communication is the
most efficient form of communication (Parikh, et. al., 2014).
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