Introduction to Business Process Management and ERP Systems

Running head: BUSINESS INTELLIGENCE AND REPORTING
BUSINESS INTELLIGENCE AND REPORTING
Name of student
Name of university
Author’s note:

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BUSINESS INTELLIGENCE AND REPORTING
Table of Contents
Introduction....................................................................................................................2
Discussion......................................................................................................................3
Business process management...................................................................................3
ERP systems...............................................................................................................5
Benefits of ERP systems........................................................................................6
Challenges of ERP system.....................................................................................7
Legislation and ethical considerations.......................................................................8
Conclusion....................................................................................................................10
References....................................................................................................................12

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BUSINESS INTELLIGENCE AND REPORTING
Introduction
The introduction of the various technologies has led to the simplification of the
methods by which the business provides various services and products to the customers. The
technologies in the present times helps the companies to handle the increased customer base
with maintaining the value of products as well as the services provided. Faithful & Gould is
the construction project and programme management consultancy who has been doing their
business using the conventional systems and with the increase of customer demands, there is
growth in the need of implementing the modern solutions. This report intends the analysis of
implementation of the ERP systems in the company and provide approaches to handle the
business process changes.
A detailed discussion of the business process management has been disussed in the
report that illustrates how the business process management helps the companies in
implementing the changes in the processes. A brief discussion of the Enterprise Resource
Planning systems is provided in the report that could be implemented in the organisation. A
brief evaluation and critique of the present legislation on the data privacy as well as the
various ethical issues of using the ERP system is provided in the report. The considered
company is the consultancy firm that operates around Scotland. It manages their business
with the clients within the sector procurement, the management of construction projects as
well as the programmes for delivering both the budget as well as time. The company offers
various professional consultancy services to the organisations in the large scale private sector
as well as the public sector. The business of the company is ensuring that all the projects are
efficiently delivered and for ensuring this aspect, it is needed to compare the offers from the
various commercial contractors. The selection of the correct contractor has been considered

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BUSINESS INTELLIGENCE AND REPORTING
easy and the company provides the efficient contractors to the companies who visit for
consultancy.
Discussion
Business process management
Business process management aspect is presently focussed on the analysis, design,
implementation as well as the constant improvement of the organisational procedures. While
the early contributions had their focus on the redesigning of any single procedure, the current
research mainly calls for the complete view on management of the organisational procedures
(Chang, 2016). While considering this, the business process management is comprehended as
the incorporated set of the corporate abilities associated with the strategic orientation,
methods, authority, culture, people and technology. Managing the business processes is being
considered as the significant challenge in majority of the organisation. The Faithful & Gould
company is presently facing the issue of properly managing all the business process and
providing the services to the customers. The businesses is not investing adequate efforts in
the streamlining of the business processes because of the lack of proper awareness regarding
the major repercussions (Harmon, 2019). Business process management could be also
considered as the process by which the companies creates, edits as well as analyses major
predictable processes that forms the core of the business.
It could be considered that each of the department of the company is individually
responsible for taking majority of the raw materials or the data and then transform it valuable
products. There might be huge amount of core processes that are required to be handled by
each of the department (Mendling et al., 2018). With implementation of the business process
management in Faithful & Gould company, they could take proper step back and then look at
all the main processes combined as well as separately. It performs the analysis of the present