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Research Proposal on Impact of Employee Motivation

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Added on  2020-04-07

Research Proposal on Impact of Employee Motivation

   Added on 2020-04-07

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Running head: BUSINESS RESEARCH METHOD RESEARCH PROPOSALBusiness Research Method Research ProposalImpact of Employee Motivation in order to improve in the customer serviceName of StudentName of the UniversityAuthor Note
Research Proposal on Impact of Employee Motivation_1
BUSINESS RESEARCH METHOD RESEARCH PROPOSAL1Table of ContentsIntroduction......................................................................................................................................2Project Objective.............................................................................................................................2Project Scope...................................................................................................................................2Literature Review............................................................................................................................3Research Questions..........................................................................................................................3Research Design and Methodology.................................................................................................4Data Collection Method...............................................................................................................4Target participant.........................................................................................................................4Sample Size.................................................................................................................................4Data Analysis...................................................................................................................................5Research Limitations.......................................................................................................................5Time Schedule.................................................................................................................................5Conclusion.......................................................................................................................................6References........................................................................................................................................7
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BUSINESS RESEARCH METHOD RESEARCH PROPOSAL2IntroductionThe employee motivation can play an important role in modifying the aspect of customerservice (Dobre 2013). The employees form an important role in adjusting the perception of thecustomers. The companies are considering the aspect of improving the motivation level of theiremployees so that there is an increase of financial as well as non-financial gains of the company(Lazaroiu 2015). The human resources of a firm are considered to be an asset to the companyand they are the ones who have a direct interaction with the customers. The dedicated andcompetent employees are the vital parameters that lead to an enhanced customer satisfaction.The earlier assignment’s literature review focused on the different strategies used by thefirms to improve employee motivation. However, the literature review failed to address the exactinter relationship of employee motivation and customer service. Project ObjectiveThis project aims to measure the dependency of customer service on employeemotivation. The employees interact with the customers on a regular basis and hence it isimportant to understand the nature of their inter-relationships. Project ScopeThe project strives to analyze the nature of relationship of two variables- customerrelationship and employee motivation. The attitude of the employees has great impact on thesatisfaction level of the customers. The various methods of employee motivation or customerrelationship is outside the scope of this research.
Research Proposal on Impact of Employee Motivation_3

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