The provided document explores key business strategy concepts, including SWOT and PESTLE analyses. It discusses competitive advantage, drawing upon examples from various industries. The text emphasizes the impact of technological advancements on modern businesses and the strategies they employ for success.
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 1.1, 1.2 & 1.3..........................................................................................................................1 Covered in PPT.......................................................................................................................1 TASK 2............................................................................................................................................1 2.1 Organisational Audit........................................................................................................1 2.2 Environmental audit of Volkswagen................................................................................3 2.3 The importance of Stakeholder analysis in preparing strategies......................................4 2.4 New strategy for Volkswagen..........................................................................................5 3.1 Alternative strategies appropriateness..............................................................................6 3.2 Justification of the strategy...............................................................................................7 4.1 Roles and responsibilities of personnel in strategy implementation................................7 4.2 Resource requirements for implementing the new strategy for VW AG.........................8 4.3 Contribution of SMART targets in business strategy.......................................................9 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................11
INTRODUCTION A plan of action that aids organisation in achieving different goals and objectives in a efficient manner is known as a business strategy. It is a art of mangers which is used for planning out, directing and controlling different programmes and activities in the organisation. It assist company in analysing different cross departmental decisions that are to be taken as to complete specified task. It is essential to ensure that all resources are directed towards same direction so as to achieve a higher efficiency rate. It also aids in bringing organisational alignment and consistency in business process which is the need of the hour. Basically, business strategy is used as a tool to gain competitive advantage over market forces (Hesterly and Barney, 2010). This report is focused on Volkswagen which is a multinational car manufacturer. It is a global brand and is known to provide world class services, but recently it has been subjected to breaking environmental laws which has damaged its image as a quality and sustainability focused company. Now it needs a new business strategy which will define a path that can be followed for attaining growth while minimising resource consumption. Different tools and techniques are used in this report and they will be used for registering organic growth. TASK 1 1.1, 1.2 & 1.3 Covered in PPT TASK 2 2.1 Organisational Audit Every organisation which is currently engaged in market has to analyse market and its forces for attaining better market positioning.An audit is managed or designed to set whether the company take is in vertical allocation, to suggest adjustment to company's action to meet or refrained alignment as well as to evolve policies, practices, and programs to make certain individual are stimulated to stay on the path.It very very vital for company to keep on conducting its own audit, so as to match its strengths with market requirements. If any organisation does not undertake this task than its operations might get hampered. In order to achieve their basic requirements, it is essential to evaluate Volkswagen's strengths, weakness, opportunity and threats as to ensure that it is able to overcome any uncertain situation (MA and 1
WANG, 2016). Currently, Volkswagen is facing a condition where it has to pay huge amount of penalty to US environmental commission. It needs to conduct organisation audit as to gain knowledge regarding variables present in market and enhance its own capabilities furthermore. Volkswagen is presently present in more than 100 countries and it has manufacturing facilities in 27 countries which are present in every continent of earth (López-Campos and et. al., 2013). It will be using SWOT as a tool to conduct analysis which is stated below: (Source: SWOT Analysis, 2017) StrengthsThesearethestrengthswhichaidorganisationingainingcompetitive advantage: Volkswagen has a strong recognition and effective portfolio along with wide variety of services and products. The company has strong and huge human resource group i.e. 350000 people. Volkswagen is well established in hybrid and motor sports. Company has wide range of services and products along with distinct market recognition and extensive background. Efficient and effective manufacturing units and is famous automate brand dealing with numerous operations and resolutions. WeaknessHigh market competition in automate sector can lead to tremendous 2 Illustration1: SWOT analysis theory.
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issues. ï‚·Limited growth of market and EMISSION SCANDLE can lead to numerous issues. ï‚·Image is hampered due to scandals. Opportunitiesï‚·Hybrid cars and advanced technological investment that organisation is dealing with. ï‚·The emerging economies present higher return potential ï‚·Developing relationship with different car manufacturers and trading in untapped and open economies like India etc. Threatsï‚·Cost of raw material is rising ï‚·Governments of third world restricts Volkswagen to expand as to protect local car makers. ï‚·Environment laws can shake up whole market of company ï‚·Faster technology changes are increasing cost of company. 2.2 Environmental audit of Volkswagen Environmental audit can often termed that can portray numerous evaluations types intended to recognise framework of management and environmental compliances along with execution gaps as well as associated corrective activities. There are different types of factors that surrounds Volkswagen and managers need to control them as to manage them in a effective manner. The macro environment is very turbulent and needs to be managed by organisation so that any change that is taking place in it does not hamper company ability to serve market (Bhasin, 2011). Volkswagen operates in different countries and hence faces more risk from these external factors. It has to keep on analysing them so as to gain better knowledge and have a action plan to overcomethreats. It conducts PESTLE analysis to evaluate different factors in more effective manner and protect organisation from any damage. PESTLE of Volkswagen: 3
(Source: PESTLE Analysis, 2017)ï‚·Political Factor: At present there is unstable environment in United Kingdom which have certain level of impact on Volkswagen (Izumi and et. al., 2012). Also, UK plans to ban sell of petrol and diesel cars by 2040 which will hamper company ability to serve market.ï‚·Economic Factor: The impact of recession of 2008 is still there because of which the organisation has to use its resources in more efficient manner. Also, they need to pay penalty to US environmental agencies which can limit its ability for expansion.ï‚·Social Factor: Due to globalisation and migration there are carnages in social structures and also society is becoming more diverse (XIE and SUN, 2010). This leads to generation of new type of demand that has to be fulfilled by company.ï‚·Technological Factor: Constant changes are taking place in technology, company is also investing a lot in keeping itself updated. But rapid changes are increasing cost for organisation which needs to reduce cost by using innovative approach.ï‚·Legal Factor: There are different changes in rules and regulations with government change and Brexit and they need to be adopted by company. Examples are potential changes in labour laws and employing personnel from EU nations. ï‚·Environmental Factor: This is the current trend where countries are minimising emissions caused by manufacturing units and vehicles of all type (Aaltonen, 2011). These 4 Illustration2: PESTLE Analysis.
treaties have impact on company as it has to develop products that does not rely on fossil fuel and runs by clean energy. 2.3 The importance of Stakeholder analysis in preparing strategies Stakeholders are parties who has some interest in business and they provide different types of funds as well as resources that enable organisation in producing product and services. They need to be satisfied as to keep company running and gain more market share.Hence, stakeholder analysis in the project management, conflict resolution and business management, can be defined as the procedure of evaluating an influence of business on authentic parties which is a key part of stakeholder management.In more simple terms, they are the people who are impacted by activities of organisation. Volkswagen is blamed for breaking palaeoenvironment laws, that is why now it has to focus more on their needs and wants as to attain a better market position (Geneletti, 2010). The stakeholder matrix is used by company to understand how it has to serve different types of parties in a more effective manner: KEEP SATISFIED (Highly interested, maximum power) They need to be informed on time and on constant. ï‚·Shareholders ï‚·Employee's MANAGE CLOSELY (Lower interest, more power) They have to be satisfied by constant reports. ï‚·Suppliers ï‚·Government MONITOR (more interest, less power) The reports prepared in a financial year are enough to inform them. ï‚·Customers ï‚·Financiers KEEP INFORMED (less interested, less power) Important data has to be shared instead of constant interference. ï‚·Local Community Importance of Stakeholder Evaluation:Stakeholder analysis is very important for Volkswagen. They are as following: ï‚·This assist organisation in gaining better market understanding and position. ï‚·It gets support from all parties which improves its productivity. 5
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ï‚·IT also aids in informing strategic planning as to motivate people who are working in company. ï‚·Managersuseitforenablingorganisationinaligningitsresourcesandgaining consistency. These are the importance which makes stakeholders and their analysis important (Harley and et. al., 2010). All the task needs to be completed in a set period of time and this evaluation enables organisation in doing so. PROCESS OF STAKEHOLDER ANALYSIS 1.Stage 1:Identification and analysis of those stakeholder is done who affect operation performance such as Volkswagen's supplier, creditors, directors, investors etc. 2.Stage 2:Manager prioritise those stakeholder according their power and operations interest such as: â—¦More interest & power show more interest in performance. Liable for policies determination. â—¦Low interest and extensive power who influence the framework of company. â—¦Adversepowerandadverseinterestwhopaynoattentiontooperationsand functioning. 3.Stage 3:In last phase, manager of organisation need to evolve communication and stakeholder link. This helps in delivering support and repose of business action. 2.4 New strategy for Volkswagen The cited car manufacturer requires a new strategy which will enable it in serving market in more effective way. It has to align its capabilities with market requirements and ensure that it is able to achieve its goals in desired manner. After undertaking environmental analysis and organisational auditing, it is clear that company is facing many challenges that can cause it to lose it edge over other market forces. Volkswagen has to pay the personalities that are levied by US environmental commission as to stay and operate in USA market. That is why it needs a new plan of action that will enable it in gaining better market position and will assist it in maintaining its current capabilities. It has to adopt limited growth strategy which will limit resource consumption and maximise productivity. It can form new joint ventures in African countries at present instead of investing all resources to establish itself, this will be an efficient way of entering into new market. 6
Stated strategy has proved its worth in past as it assisted different other companies in recovering and becoming market leader (Afifi, 2011). The CEO of company has also mentioned that they will be reducing consumption while enacting their efficiency level. They would not stop major programmes while cutting cost where it can as to keep on growing at a higher speed. That is why managers have decided to use Porter generic approach which is made up of four different segments. It will enable company in gaining cost leadership while differentiating itself in the market.Volkswagen will try to improve its manufacturing as to gain more profits and garner more revenues. New methodology of business is stressed overt enhanced and high productivity, profitability and management of itemsas well as consumer effectively. An imaginative thinking of E-versatility can also be intended to present through this and further can produce battery vehicle along with accomplish 20-25% of aggregate deal which an be attained through 2-3 million unit creation. TASK 3 3.1 Alternative strategies appropriateness Volkswagen can resolve their issues and emphasise their values through the assistance of numerous techniques and methods effectively.It depends on the company and its capabilities as to which type of strategy it can adopt and use. There are various plan of actions that have been used in past as to enhance effectiveness and efficiency of organisation.Here are stated some of the methods or strategies which affirms the suitability of accumulated theory mentioned as below:ï‚·Market entry:There are different types of techniques that can be used by company to enter into new market while keeping cost at minimum. Volkswagen will be using strategic alliance as its primary approach to enter into new markets.ï‚·Substantive growth strategy:This is one of the strategy which is used for gaining market aggressively. It uses two types of methods that are merger and acquisitions. Basically, company is able to gain more market share as it merges with smaller companies that are serving in same product line or acquires a supplier or company that can assist it in enhancing its ability to perform. ï‚·Limited growth strategy:This is a strategy that has to be used by companies which does not have sufficient resources (Van Buren, Greenwood and Sheehan, 2011). Basically, it is 7
also used for organic growth while minimising resource consumption. It uses a method of joint venture where organisation does not have to invest complete amount and only has to partly provide funding and other type of resources. â—¦This is a strategy which will be used by Volkswagen as it will ensure that all programmes keep on running while cost of each activity is minimised. ï‚·Retrenchment: This is a strategy which is used by organisation that have a condition from which they can not operate. It states that sick companies have to repay all the debts and shut down it operations. It sells off its assets and exit market (Arora and Dharwadkar, 2011). This is not a recommended strategy for Volkswagen AG. 3.2 Justification of the strategy Volkswagen has to focus on limiting its activities and program as to ensure that it is not over spending and saving funds to pay back penalties. It will be focusing on enhancing efficient of company and will allow managers in maintaining current capabilities while slowly gaining more. There are certain reasons that will justify why limited growth strategy was chosen:ï‚·Hefty Penalties:There are different agencies who have levied penalty on Volkswagen in USA. The total amount stands at a staggering $19 billion. This amount can not be paid by organisation in one go and hence it is in talks of paying it in instalments over next 10-15 years. Also, now UK environmental agency is investigation company cars pollution check as to ensure they did not broke law in the country.ï‚·Maintenance of current capabilities:It is very important to maintain current capabilities of company so that it can grow in future. Limited growth strategy will assist in maintaining present abilities and assist in attaining organic growth. ï‚·Expansion into new markets:This strategy will also assist company in entering into new market by using joint venture or strategic alliance as a method (Lu, Wu and Fu, 2011). It has already formed two separate ventures in China. The limited growth strategy allows company in minimising different cost and allows managers in improving productivity at the same time. Basically it aids in maintaining its abilities and enhance its capabilities. Hence this can be state that business strategy developed by Volkswagen is more appropriate and suitable. This is:ï‚·Feasible: As this is leading to industry growth and revenues increment of Volkswagen. 8
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ï‚·Sustainable:Thisfocusoverlong-termsurvivingandobjectivesthatenlarge Volkswagen's sustainability in market. ï‚·Acceptable: Stakeholder and consumer are more satiate and convenient with the plan and are satisfied with the plan. TASK 4 4.1 Roles and responsibilities of personnel in strategy implementation Role of organisational personnel has extensive role in the execution of an strategy and theory in more significant manner. There are different types of roles and responsibilities that will given to various employees. It is important that these individuals fulfil all the required task as to implement strategy in a effective way. With every change in policies and rules of organisation there are certain changes that takes place in the job profile of people. This allow management in integrating changes in its core business process that will enable it in facing future contingencies. There are certain roles and responsibilities that are required to be fulfilled by people and they are stated below:ï‚·Topmanagement:The senior managersare involvedinstrategyformulation and decision making process of Volkswagen.They have new responsibility of developing an action plan that will assist employees in overcoming issues that are there due to uncertain situation of sited company.ï‚·Middle level managers:They are the ones who assist top management in implementing strategies that are derived out by them (Li and et. al., 2011). They allow company in measuringdifferentsituationsandtakecorrectiveactionsasperthesituationof Volkswagen. They guide employees in attaining a higher level of efficiency and also make sure that they reduce doubts from their mind regarding policies. A manager in Volkswagen is liable to supervise different activities that are important to complete task efficiently.ï‚·Technical and research Staff:They are the one who keep on evaluating different process as well as ensure that all the technical task are completed in a set period of time. Research personnel need to keep on checking all the required task so that they can achieve better market positioning (Bhasin, 2011). The prime task of these people is stated to engage manufacturing process while making it more efficient. 9
ï‚·Expatriates:These individuals are the one who are on the duty in different country as they have skills which company could find in that nation. He has to ensure that people are able to align different resources in the direction that is required by company. These are the roles and responsibilities of different individuals who are engaged in strategy implementation. They have to complete their job as to fulfil all the requirements in set period of time. 4.2 Resource requirements for implementing the new strategy for VW AG Whenever there is a strategy implementation going to take place in organisation, managersneednewresourcessothattheycanstopanyissuethatmighthampertheir productivity(HesterlyandBarney,2010). Itwillalso aid inmaintainingcapabilitiesof individuals as par requirements. All the required resources are stated below:ï‚·Finances:There are different types of monetary resources that are required by company as to complete different processes. Each and every task has a a certain cost which needs to be available for its completion. At Present, Volkswagen can not spend more as it has to pay back penalties to US environmental agencies. So a optimum distribution is required, so that its abilities are not hampered.ï‚·Fixed resources:Volkswagen needs manufacturing units as well as sales oulets which are part of fixed assets. These facilities are required to serve market in a more effective manner (A, Y and WANG, 2016). The management has to keep on analysing the need of developing new units as to increase producing capacity.ï‚·Raw material:It needs different parts as to assemble cars, managers in Volkswagen need to manufacture cars with qualitative products and for this they need to find suppliers who would supply higher quality of goods. ï‚·Human resources:Volkswagen has to ensure that its workers are satisfied and if there is requirement of new people then they need to recruit more. As these resources play vital and extensive role in the execution of organisational activities. 4.3 Contribution of SMART targets in business strategy At present, Volkswagen does not have a very good condition. It needs to approach every task innovatively and use strategy to attain a better market position. They need to conserve resources and ensure that they are used in a effective way. This will enable them in maintaining 10
their current capabilities and also they need to use the concept of SMART targets so that all the task can be specified and complete in set time period. SMART targets are very vital as they allow company in using people abilities in best way. For example, if a man is asked to walk for 200 miles a week then he cant do it but if he is told to walk 28 mile a day, he might be able to pull this off (López-Campos and et. al., 2013). So basically this concept assist in specifying different targets in short objectives and make them more achievable. The SMART objectives of Volkswagen are as stated below:S: SMART -Boosting sales of company by 8% in next 6 months. These objectives are smart according to company.M: Measurable-Enhancing the rate of production by 2% in next 3 months of which outcome is measurable accordingly.A: Attainable -Rate of efficiency has to be improved by 10% in afinancial year which are attainable.R: Relevant -Formation of strategic alliance to enter into new markets which are authentic and properly relevant. T:Time –Volkswagen through managing proper models and approaches can achieve their objectives within 3 to 6 months period easily. These are the targets that needs to be achieved by company in set period of time. This will enable them in serving market in a better way. CONCLUSION At the conclusion of this report, it can be stated that there are different ways which can be used for maintaining organisation feasibility and viability. Volkswagen is going through a difficult task because of the non ethical act it performed in past. Today, it has been penalised and have to pay a hefty sum of money to US environmental agencies. It will be using a new strategy which will suit its capabilities and assist it in keeping up with organic growth in future. Also, there are different people who would be required to fulfil their responsibilities. This will assist company in enhancing their efficiency levels. Also, managers need to use concept of SMART target to enable company in dividing different task and complete them in a set period of time with higher efficiency rate. 11
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