OB Case Study

OB CASE STUDY

Brief Of The Case Study
Susan Taylor is working in a pharmaceutical company at the post of
production controller. After nine month or working she realised that
she is not able to apple her academic skills over there as she is
having first class degree in chemistry and pharmaceutical
qualification. So she changed her job in a new company and new
designation of in charge of product development unit.

First OB issue
Communication: In the
second company Susan was
not able to establish effective
communication within her
team as the people are of
different experience level so
no one is ready to initiate
communication with other.

Theory
Bureaucratic Theory:
This theory helps the business to attain high
success.
This theory states that the foremost function in a
business is to provide organisational structure and
then communication process takes place.
This theory suggests the business to have rigid
structure so that message sent from top level does
not get altered and followed by each and every
subordinate.