The Impact of Technology on European Retail Banking

This assignment delves into the impact of technology on European retail banking, highlighting the biggest challenges facing banks, including technology downtime, digital disruption, and institutional change processes. The McKinsey 7's Framework is discussed in relation to this transformation, with references to real-world examples such as HSBC's IT glitch and the rise of digital banking. The assignment provides a comprehensive overview of the current state of retail banking and its future prospects, making it an essential read for students of business and finance.