Case Study Of Welsh Utility Regulator - Performance Management System

Added on -2020-02-05

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Table of ContentsINTRODUCTION................................................................................................................................31.1 Background of the study.............................................................................................................31.2 Rationale.....................................................................................................................................31.3 Research aims and objectives.....................................................................................................31.4 Research Questions.....................................................................................................................3LITERATURE REVIEW.....................................................................................................................42.1 Role of employees in performance management........................................................................42.2 Impact of effective reward mechanism in enhancing employees’ performance.........................42.3 Analyse the effect of motivational models.................................................................................42.4 Impact of training and development on staff productivity.........................................................5RESEARCH METHODOLOGY.........................................................................................................5ACTION PLAN....................................................................................................................................6REFERENCES.....................................................................................................................................72
INTRODUCTION Title: “To analyze the effectiveness of performance management system on staff productivity, Acase study of Welsh Utility Regulator (WUV)1.1 Background of the studyPerformance Management System (PMS) refers to the process of managing and regulatingemployee’s performance in order to attain targeted corporate goals. Welsh Utility Regulator (WUR)is a public body founded in the year 2004 and responsible to regulate the utility sector in Wales.Currently, lack of targets, ineffective management practices, falling staff performance raise concernto employ various actions & policies to exceed their targets and meet goals. SCG (SuccessConsultancy Group (SCG) is one of the leading consultancy firm that provides excellentconsultancy services to the global companies like Bloomberg, Deloitte & Allianz. Thus, the presentresearch aims at devising the best PMS plan for maximizing WUR’s employee’s performance,which in turn, it can meet or exceed their defined goals successfully. 1.2 Rationale WUR is facing issues in the recent period due to declining staff performance and non-accomplishing their created goals and objectives. It is an area of concern for the organization,henceforth; this is the only reason behind conducting this investigation to devise a new PMS and itsimplementation effectively to set organizational targets.1.3 Research aims and objectivesAim: To analyze the effectiveness of performance management system on staff productivity: A casestudy of Welsh Utility Regulator (WUV)RO: 1. To analyze the role of employees in performance management processRO: 2. To investigate current on-site and off-site PMS, appraisal process & competency frameworkof WUVRO: 3. To evaluate the effectiveness of training & development on employees performance inWUVRO: 4. To devise a new plan of performance management system for WUV to attain desired goals 1.4 Research QuestionsRQ: 1. What is the role of employees in the procedures of performance management in anorganization? RQ: 2. What are the current practices and appraisal process used by WUV to manage workersperformance? 3

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