Change Management Strategy for Barnacles Hotel: Impact of Unplanned Change and Planned Approaches for Organizational Development

Individual report

Executive Summary
The report has been based on case study of Barnacles and the way change management
strategy has been adopted by company. Along with this, the study has been discussed about the
impact of unplanned change on the functional unit of the company. The report has also
summarised the steps and actions that have to be adopt by Rita in order to undertake planned
changes with consideration to organizational development approach. Lastly, the conflict in
change management implementation and its recommended solutions has been summarized in the
report.

Table of Contents
Executive Summary.........................................................................................................................2
INTRODUCTION...........................................................................................................................4
Sections with theories and models...............................................................................................4
Linking practice in actions of Barnacles hotel to the models and theories outlined...................5
CONCLUSION................................................................................................................................8
Recommendation.............................................................................................................................9
REFERENCES................................................................................................................................1

INTRODUCTION
Change management and organizational development are interlinked with each other where
company is required to adopt the approaches and strategies for building high expertise change
management team for the development of people as well as organization. The present report is
based on Barnacle Bay Country House Hotel that have faced unplanned as well as emergent
changes within their hotel (Rosenbaum, More and Steane, 2018). The report will cover the
impact of unplanned and emergent approach of change management to analyse its impact over
Barnacles hotel. Further, the report will provide guidance to Rita “owner-manager of hotel” for
undertaking planned approaches along with organizational development approaches in response
to change management using appropriate theories and models. Lastly, the report will conflict
Rita might face from implementing any changes within the hotel along with the
recommendations to solve those conflicts.
Sections with theories and models
Lewin’s change management model: This is one of the model of change management which is
developed by Lurt Lewin in the year 1940. This model is still popular in the present time. As per
this model, the organizational change breaks into three steps:
 Unfreeze: In this step, the business required to decide the needs of change, analyse their
current process and communicate the need to change with the staffs.
 Change: This is the second step of change management model where company make the
changes adopting proper strategies and sections, communicate the benefits of change with
the employees and provide proper training to employee so that they can easily adapt those
changes (Locke and Latham, 2019).
 Refreeze: This is the last step of change management model, in which internalize and
institutionalize the change and adopt the actions to create sense of stability in order to
sustain the changes. In this step, the company also celebrate the success of proper change
management implementation.
Goal-setting theory of motivation and training: The goal-setting theory is a type of training
theory that helps the company HR manager to provide proper training and development session
to its employees. This is a theory developed by Locke and Latham in the year 1990. This is a