Develop Change Management Strategy for Fast Track Couriers Company

Running head: BSBBINN601 LEAD AND MANAGE ORGANIZATIONAL CHANGE
Assessment Task 2 BSBBINN601 Lead and manage organizational change
Develop Change Management Strategy
Name of the Student:
Name of the University:
Author Note:

2BSBBINN601 LEAD AND MANAGE ORGANIZATIONAL CHANGE
3. Identifying change goals and specify:
a. Who or what is impacted
With the change management, the drivers are impact they feel depressed to work in the
environment. The drivers are of the opinion that the company do not trust them and shows no
interest in using PDA or GPS devices and one driver per truck policy.
b. How they are impacted
The drivers working with Fast Track Couriers Company was affected by the change
management as they feel that the company does not trust them and they like initial two drivers
per truck policy. It is important for the consultant to explain the goals of the Fast Track Couriers
Company and train them properly as it will bring personal change as well.
c. When the impacts will be realized
During the first quarter of 2016 financial year, the impact will be realized.
4. Identifying the change goals that is identified and related to strategic goals of the
organization
 Application of PDA devices and GPS systems
 One person per truck policy
 Purchasing new trucks

3BSBBINN601 LEAD AND MANAGE ORGANIZATIONAL CHANGE
5. Undertaking cost-benefit analysis of the change requirements that include:
a. The change requirements
Fast Track Couriers Company needs the PDA or GPS devices as well as trainer so that
they can conduct training programs. The company even needs to hire more drivers as well as
purchase new trucks.
b. The cost of changes
Cost Per hour Availability
Project Analyst $100 per hour Two weeks full time
8 hours a week till the end of first
quarter
PDA or GPS Trainer $150 per hour Half-day session
Lift gates trainer $150 per hour Half-day session
c. Risks
 Employee turnover
 Employees shows no interest in using technology such as GPS systems and PDA devices
 Delivery time delay
 Lack of motivation among the employees and as a result their productivity is hampered
after change is planned
d. The possible benefits of each change

4BSBBINN601 LEAD AND MANAGE ORGANIZATIONAL CHANGE
 Using of GPS or PDA devices will help in bringing improvement in the distribution
system
 One driver per truck will help the company to attain shorter delivery times
 Increase in net profit by the end of upcoming financial year amounting to $2,00,000