logo

Characteristic of Management and Operations - M&S

   

Added on  2020-07-22

14 Pages4055 Words50 Views
MANAGEMENT ANDOPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Role and characteristic of leader and manager of M&S........................................................1P2 Role of leader and function of manager apply in different situations....................................3P3 Theories and models of leadership........................................................................................5TASK 2............................................................................................................................................6P4 Key approaches of operational management.........................................................................6P5 Significance of operational management...............................................................................7P6 Factors within business environment which impact on operational management.................8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10

INTRODUCTIONOperation management is considered as most essential business function which isresponsible for planning, organizing and controlling the business activities. It support in effectiveutilization of resources and minimizing the operational errors. Current study is based on Marksand Spencer, it is the leading fashion brand. Every year 2.7 billion customers buy its products. Ithas more than 798 stores in UK and 455 outlets internationality. Every year its sales is increasingby 2.3% (Antony and et.al., 2016). Current study will define role and characteristic of leadersand mangers in the organization. It will examine role of leader in different situations.Furthermore, assignment will apply different theories and models of leadership. In addition, itwill explain key approaches of operation management. It will assess various factors whichimpact on operational management of M&S. TASK 1P1 Role and characteristic of leader and manager of M&SMarks and Spencer is the one of the most leading fashionable brand which offers qualitycloths for both men and women. Company provides products and services to consumers as perthe market trends and their requirements. Pre-tax profit of the cited firm has been jumped to25.1m to 118.3m in the year 2017 (Armstrong and Taylor, 2014). Mission of the M&S is toprovide satisfactory products to clients and increase their satisfaction level. Cited firm has skilledemployees and enough financial strengths which helps the firm in conducting operationssmoothly across the world. Leaders and manager both are essential part of entity. Managers are the responsibleperson those who manage human resource in the organization. They work as per the regulationsof the company so that overall aim of the firm can be accomplished. On other hand leaders arethe person those who lead team and motivate them so that people can perform their duties well.They both put their hard efforts so that overall aim of the company can be achieved (Blum,2015). Leaders of M&S concentrates more on innovation and bringing creativity so thatoperational process can be improved. On other and managers have to follow instruction of thecorporation in order to complete any task on time with quality. Both they have uniquecharacteristic and role in the M&S (Bolton and Thompson, 2015).Role LeadersManagers1

CharacteristicLeaders have the leadingfeature, individual alwayswork to lead the team so thatall people can perform theirduties perfectly. Managers have characteristicof following instructions andregulation. Individual followthe pre determined process sothat complications can beminimized and short term goalof the cited firm can beachieved (King and Nesbit,2015).AttentionLeaders concentrates onpeople those who work in theorganization. Leader of themarks and Spencer analysesneeds of employees and leadthem accordingly so thatindividual can perform itsduties well (Macey, 2010).Managers pay more attentionon management of humanresource. They allot duties toall people as per theircapabilities and skills. Itsupports them in maintainingquality and conductingoperations in smooth manner.ObjectiveObjective of leader is to fulfillong term goal of theorganization. They look at thefuture and accordingly bringinnovation in the workplaceplace so that company canmeet with its future goal andcan maintain its competitivepositionManager's objective is tocontribute well in the shortterm objective of the firm.Managers are bounded tofollow laws and regulations sothey can not implement ownideas. That is why they justwork in order to meet with theshort term objective of theorganization. RoleLeaders of M&S playsinnovator and motivator role inthe workplace. Leaders of theManagers of the organizationplays administration role. Theymanage team in such manner2

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Operations Management Assignment- Marks & Spencer
|12
|3836
|52

Management and Operation Assignment- Mark & Spencer
|14
|3907
|105

Operation Management and Operation Introduction
|13
|3881
|245

Management and Operations of Marks & Spencer : Case Study
|13
|3885
|48

Management and Operations Assignment - Marks and Spencer
|16
|4449
|320

Significance of the Operations Management
|12
|4214
|158