Significance of the Operations Management
Added on 2019-12-18
12 Pages4214 Words158 Views
Management and Operations
Table of ContentsINTRODUCTION...........................................................................................................................4TASK 1............................................................................................................................................4P1 Comparison in roles and characteristics of leader and manager............................................4P2 Role of leaders and function of manager...............................................................................5P3 Leadership Theories...............................................................................................................6TASK 2............................................................................................................................................7P4 Role of leaders and managers in the approaches of operations management .......................7P5 Significance of the operations management in achieving business objectives......................9P6 Factors impacting on operational management ..................................................................10CONCLUSION .............................................................................................................................11REFERENCES .............................................................................................................................12
INTRODUCTIONLeadership is an skill or the ability of a individual or an organisation to 'Lead' or guideother individuals or organisations (Yang, Hong and Modi, 2011). Leadership is the art ofinfluencing other people to do something, which a leader wants to do. They are considered to dothe right thing. Leaders are the initiator of task, have inspiring vision and always are in rush tocreate something new. The primary task of leadership is about finding out the best alternativesand then with the use of required management skills, it guides people in the right direction toachieve the targets in most efficient and effective manner. Mark and Spencer plc is a majorBritish multinational retailer headquartered in the City of Westminster, London. Mark andSpencer was founded in 1984 and they have to different fields of clothing, home products andluxury food products. This research will investigate the impact of leaders and mangers on theoperations of this ever growing company.TASK 1P1 Comparison in roles and characteristics of leader and managerMark and Spencer is a 133 year old, every growing company. It was established in 1884by Michael Marks and Thomas Spencer in Leeds. It is the first company in the UK to make pretax profit of over £1billion (Wu, Olson and Birge, 2011). But after this achievement its sales sawa sudden slump. In 2009, M&S closed down around 22 unprofitable and minor food stores as apart of restructuring. Also they have shaken up the management and the responsibilities of theexecutives to simplify the firm's management structure and to speed up decision making. Today,Marks and Spencer is looking at the difference between and the impact leaders and managersmake at their own levels, so as to find the best people for their management.
A Leader is a person who holds a dominant and superior position in his field and haveinfluence over a large number of people, who look up to him for the direction and guidance.While a Manager is person who holds a position in a organisation and he is bonded by the rulesand regulation of the company. They has formal power and authority. He uses them insupervising people and gets the job done. Comparison in between the leaders and manager LeadersManagersA leader has the personal qualities in him like ,good communication, influential powers,confidence and honesty, A person is a manager by the powers andauthority granted with the status of hisposition.Leader have followers, who look up to him forbetter guidance and direction. He also providesthem with a vision.A manager have subordinates, who have tofollow his direction to achieve the requiredgoals.Leadership is temporary as any wrong decisioncan make his followers unfollow him.It is more stable as it is bounded by law andalso people are their with a purpose.All leaders are not managers, because notevery leader have the desired managerial skills.All managers are not leaders, because the somemanagers do not have the leadership skills. Leaders are not accountable to anyone, itdepends on their leadership style.Managers are accountable to his subordinatesand the superiors for all the issues andperformance.Leadership and management can be analysed with the help of different theories ofmanagement, like- Great man theory, trait theory, behavioural theory, contingency theory. Theyall focused on the leadership while the transactional theories and transformational/relationshiptheories focused on management (Wong and et. al., 2012). The basic difference which comes outafter studying these theories is – a leader and a manager are not very much different, its the set ofskills and traits which differentiates them apart. Like a leader has to be initiator, risk taker, aknowledgeable entity and a guidance provider. While a manager has to have the knowledge of allthe management process so as to perform all the task. Not everyone have both qualities, some ofthe qualities are needed to be developed and some are already existing in a person.
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