CONTENT Introduction Using communication support user needs of health and social care Standard ICT software to support health and social care Methods which can improve interacting process. Conclusion References
INTRODUCTION Communication plays an important role with respect to administration of various activities and most importantly for buildingthepositiveworkingenvironmentinsidethe organisation. There is high needs of communication process which is very significant for health and social sector 1
Using communication support user needs of health and social care Inhealthandsocialcare departmentitisvery essentialtohaveagood technique of communication for meeting the needs of the people. 2
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Cont. So as being a worker of this sector, a health employee would need to be able to use some types of strategy for carrying out effectivecommunicationservicesforuser.Forbasically overcoming communication barriers it is highly essential to realisethattherearevariouspointsthatneedtobe understood, learnt and sensitive for other person's needs. 3
Standard ICT software to support health and social care All the activities of health andsocialservice department is not possible to be carried out in absence of anyI.Tsoftwareand application.Someofthe techniques which it uses are spread sheets, presentations, internet and so on.4
Cont. These tools are assumes to be of great importance in completion of day-to-day activities of NHS organisation. Word processing is another method which is used to allowance of creation,editing,readingandmakingchangesinvarious documents Oneofthemostadvancedapplicationofinformationand communication technology for health and social care sector is telecare 5
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Methods which can improve interacting process. There can be various ways in which communication can be improved in health and social care settings: •Feedback form •Strategy formulation •Training 6
These sessions are basically delivered for understanding gestures and facial expressions of patients. 7
CONCLUSION From the above report, it has been analysed that there can be various communication theories to understand communication system. There is various uses of these theories in this department. 8
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REFERENCES Bradley, E.H., Curry, L.A. and Devers, K.J., 2007. Qualitative data analysis for health services research: develop Bennett, P. ed., 2010.Risk communication and public health. Oxford University Press. 9