Communication in Health and Social Care Organisation : Report

Added on - 21 Jul 2020

  • 10

    pages

  • 2790

    words

  • 6

    views

  • 0

    downloads

Showing pages 1 to 3 of 10 pages
COMMUNICATION INHEALTH AND SOCIALCARE ORGANISATIONS
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1- ROLE PLAY....................................................................................................................31.2 Using communication skills within Health and social care..............................................31.3 Different methods to deal with inappropriate interpersonal communication amongindividuals within Health and social care organisations........................................................4TASK 2- INDIVIDUAL PRESENTATION...................................................................................41.4 Strategies to support service users....................................................................................43.1 ICT software to support work within health and social care............................................42.4 Improving communication process in health and social care...........................................52.1 Communication process and how it is influenced by the values and culture...................5TASK 3- REPORT WRITING........................................................................................................51.1 Various types of communication theories applied in order to understand thecommunication process within the health and social care......................................................52.2 Description on the impact on the present and past enactment, code of training inconnection to the correspondence procedure.........................................................................62.3 Analysis of the effectiveness of various organisation systems and policies for promotinggood practice within communication.....................................................................................6TASK 4- CASE STUDY.................................................................................................................73.3 Legal considerations in using ICT....................................................................................73.2 Benefits of using ICT in health and social care................................................................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONCommunication is very important in every type or kind of organisation in differentsectors. Communication helps in resolving various issues as well as assist in sharing views orideas related to various business activities. This report will identify and analyse different formsof communication which helps in improving the performance of the organisation or business.The Health and social care organisations can effectively make use of communication in order tofill the gaps among two parties involved in the business or services in the healthcare sector. Thereport will include various theories of communication along with the use of communication inthe health and social care. The methods of dealing with improper communication betweenindividuals will be discussed in the following report. Furthermore, the impact of current and pastlaw or regulations on the communication will be analysed in this report.TASK 1- ROLE PLAY1.2 Using communication skills within Health and social care.Communication skills are very much essential in the Health and social sector in order tounderstand the needs of the individuals. The Health and social care organisations have anobjective of providing effective healthcare services to individuals of a society or community.Therefore, in order to understand the needs of the people effective communication is very muchimportant. Communication skills helps to interact with the individuals and gain knowledge abouttheir needs and response with the regards to the services provided to them. There are varioustypes of communication which are used or adopted by the health and social care organisation inorder to bring better understanding of the individual needs and also to bring effectiveness as wellas efficiency in the organisational activities(Cameron and et.al,,2014).Health and social care organisations uses both verbal and non-verbal communication toshare ideas, views and information among various individuals or organisation itself. The verbalcommunication is the most effective form of communication an individual can use to transferthoughts and information with others. Verbal communication helps in interacting with peoplewith the help of speeches, verbal communication etc in different languages, this communicationis the most effective method of communication as two persons speaks and listen to each otherdirectly which reduces the chances of error in the communication process. Non- verbalcommunication on the other hand is less time consuming and it uses sign or boards to convey amessage to others. For example within a hospital there are various kinds of signs used for
desklib-logo
You’re reading a preview
card-image

To View Complete Document

Become a Desklib Library Member.
Subscribe to our plans

Download This Document