Communication in the Digital Age Assessment 1, 2 and 3

Communication

LIST OF CONTENTS
 Introduction
 Types of communication
 Written communication
 Written communication in terms of Management
 Written communication in terms of HR
 Influence of digital age on written communication
 Examples of written communication is important to business decision-making
 Conclusion

Introduction
Definition: The imparting of information by
writing, speaking or via some other medium is
called communication. Communication always
have 2 persons, sender is the one who is providing
the information and the receiver, that is the one
who receive the information.
 Purpose of the communication: To inform,
persuade and to entertain a person are three
basic purposes of the communication

Types of communication:
1. Oral communication: The most important and
preferable type of communication is verbal
communication, contain spoken words either by
physically face to face or remotely in the digital era.
2. Written communications: Also known as non-verbal
communication and consist of speaker's word. Generally
by office memo, letters, telegram but in the digital world
this type of communication uses the digital tool such as
email, chatbox, social media etc.
3.Visual communication: This type of communication
uses the visual factors such as drawing, map, signs and
sometime it also comes under the category of written
communication.