Communication In Business Articles 2022

COMMUNICATION IN BUSINESS
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COMMUNICATION IN BUSINESS

COMMUNICATION IN BUSINESS
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Table of Contents
Article 1........................................................................................................................ 2
Article 2........................................................................................................................ 2
Article 3........................................................................................................................ 3
Article 4........................................................................................................................ 3
Article 5........................................................................................................................ 4
Article 6:....................................................................................................................... 4
Article 7........................................................................................................................ 5
Article 8........................................................................................................................ 5
Article 9........................................................................................................................ 5
Article 10...................................................................................................................... 6
Bibliography.................................................................................................................. 7

COMMUNICATION IN BUSINESS
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Article 1
Ou, C., & Davison, R. (2011). Interactive or interruptive? Instant messaging at
work. Decision Support Systems.
This study of article focuses to present the conversation and arguments that exists for the
usage of group and instant messaging within the organization. This describes the many theories
regarding communication performance. Instant messaging while implemented within the
workplace can also cause interruption. This has a huge number of benefits regarding the
improvement of quality communication and trust which can be developed within the colleagues
and workers. The article also describes the many practical and academic allegations with
contributions at the workstation. There was a survey accompanied that include more than 250
working professionals and use quantitative approaches to comprehend the significance of instant
messaging at the workplace. It furthermore presents that there are many direct correlations
between the use of instant messaging and conversation quality within the organization. It
improves communication performance and minimizing the negative effects at the workplace.
Article 2
Pazos, P., Chung, J., & Micari, M. (2012). Instant Messaging as a Task-Support Tool in
Information Technology Organizations.
This article focuses on the mode of adapting techniques like instant messaging. This is
effective in contemporary businesses which help to make the communication easy and
convenient within the workplace. This article presents that there are many ways by which instant
messaging tools can be executed within the organization but not effectively used by the
management within the workplace. It presents a clear understanding of the implementation of
instant messaging. This also presents the base of implementing instant messaging by mixed
approaches. Approaches are important to find out that the implementation of instant messaging is
effective within the workplace for tasks that are collaborative compare to the cognitive conflict
tasks. This also explains how instant messaging can be implemented within the organization for
supporting the multi-tasking. It describes the main implications of instant messaging for
communicating with co-workers and management at a workstation.