Communication in IT Environment and Its Importance

Running head: COMMUNICATION IN IT ENVIRONMENT AND ITS IMPORTANCE
COMMUNICATION IN IT ENVIRONMENT AND ITS IMPORTNCE
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COMMUNICATION IN IT ENVIRONMENT AND ITS IMPORTANCE1
Communication is the process through which vital information is passed from one
person or group of a place to another person or group in other places. There are some
fundamental elements of communication without which communication cannot take place.
The basic elements of communication are medium, channel, sender, receiver, feedback,
context and noise (Ruesch et al. 2017). This essay will discuss the different elements of
communication along with the factors responsible for effective communication. This essay
will also discuss the importance of intercultural and technological communication in a global
professional IT environment.
There are several basic elements which are required for communication. The required
elements of communication are
i) Sender or source: The information or data arises from a person or group and then
the data is passed to other person or group through various mediums. Without a source, the
information would not generate, so this is the most basic elements of communication.
ii) Receiver: Receiver is that person or group of people to whom the message will be
conveyed from the source through the medium. The information which initiates from the
source, reach the destination known as the receiver.
iii) Channel: Channel is the mean through which transformation of information or
data will take place from the sender to the receiver. The data can transfer through various
medium like electronic or printed media.
iv) Medium: Medium of communication is the mean of communication. The various
medium through which the data or information travels are verbal or oral medium.
v) Context: The meaning of the message which is sent from the sender to the receiver
is known as the context. The information must have some meaning and without the meaning

COMMUNICATION IN IT ENVIRONMENT AND ITS IMPORTANCE2
inside the information (Charlesworth 2018). It is useless to transfer any information without
the proper context.
vi) Feedback: The data or information passed to the receiver from the sender have
some message for the receiver to receive. The receiver usually reacts to the received message,
and some action like replying to the sender of the message generally takes place in order to
complete the process of communication (Dowden et al. 2013). Feedback is one of the most
important parts of communication.
vi) Noise: The noise in the communication is the disturbance or the extra amount of
useless information sent through the medium. Noise is mostly unavoidable, and it is not
necessary for communication, but it is an integral part of communication.
The factors responsible for effective communication are
i) Communication skill: Communication skill of any individual is the confidence and
skill of an individual to communicate with someone unknown in different circumstances
(Hagemeier et al. 2014). One who has good communication skill can adapt to any change in
the situation very quickly. Effective communication needs good communication skill.
ii) Knowledge Level: Knowledge level of an individual communicating with someone
is also significant as the context of speech needs to be proper and to the point.
iii) Attitude: Attitude of an individual is equally important as the knowledge or
communication skill as attitude reflects the personality of that individual.
Intercultural communication also known as cross-cultural communication is a branch
of disciplinary studies which deals with the application of knowledge regarding the
interaction between members of different groups and culture. It refers the effective
communication between people, workers and people of different cultural background. The