Communication Skills for Business

Communication Skills for
Business

Table of Content
 Introduction
 Communication models
 Communication systems
 Different methods of communication
 Benefit of formal communication
 Benefit of informal communication
 Principles of effective communication
 Barriers in different methods of effective communication
 Conclusion
 References

Introduction
The process of sharing information, related to work, within or outside of the organisation is
known as business communication. This project will discuss about communication models,
system and technology.

Communication models
 Linear model – It is one-way communication which is popularly used in mass
communication.
 Transactional model – This model is basically used for interpersonal communication. It
involves interchanging roles followed by feedback.
 Interactional model – It is newest for of communication where technology is used for
communicating to individual or group of people.