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Communication Skills for Business – PDF

   

Added on  2021-01-02

7 Pages1498 Words69 Views
Professional DevelopmentData Science and Big Data
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Communication Skills for Business
Communication Skills for Business – PDF_1

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Covered in PPT...........................................................................................................................1TASK 2............................................................................................................................................1TASK 3............................................................................................................................................2CONCLUSION................................................................................................................................4REFERENCES................................................................................................................................5
Communication Skills for Business – PDF_2

INTRODUCTIONCommunication is a process of transfer massage from one place to another effectively. Apart from this, it is a exchanging as well as imparting of data or information by writing, speakingor any other mode of conversation with in and out side the company. Communication is veryeffect tool to make relationships with clients thus help organisations to attract large number ofconsumer toward firm product and services effectively. In this report covers communicationmodel, systems, method and technology with business. Also includes oral communication aswell as written skills of interviewee. TASK 1Covered in PPTTASK 2Effective Oral communication is a key success of sales person because when they meettheir clients orally tasking with each other about product and its feature, after then all legalformalities should be done on on written basis. In interview room, interviewer has providesituation to interviewee in which person has deal with irate clients that can not receiver theirdelivery of product on promises date and time. The oral conversation has going thought like this,Clients: Hello....... Interviewee: Hello sir....Clients: I am not receive my product till yet.....Interviewee: Sorry for inconveniences sir, but due to some technical issues firm can not able todeliver your product on time. Clients: So what, I don't needed any excuse please solve issues as soon as possible. Interviewee: I can understand sir their problem and convey it with my technical team so theysolve their issues effectively in limited time. Clients: Your company services is very bad and I will make sure not only me but also myfriends, family, social group etc. purchase your product. Interviewee: Sorry for inconveniences... Clients: What is sorry....some time it can not work so please not give me any apologeticstatements..... 1
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