Communication Skills for Business

Communication Skills for Business
Task 1

Introduction
 Business communication is a process of sharing information amongst
people that are internally or externally connected with the organization.
 It is an essential part of any business entity as this facilitates exchange of
necessary data and statistics related to company.
 This helps management in maintaining a healthy relationship with
employees of company.

Communication models
 Communication is defined as a process through which information is
exchanged between individuals by way of structural and formal procedure.
 It implies a formal interaction between employees and management so that
necessary messages and statistics can be exchanged in an effective
manner.

• Shannon and Weaver's Information Theory
Model
 As per this, the process of communication starts
from brain of sender who encodes the message and
sends it to receiver.
 This message is transmitted by way of technological
media like telephone or radio.