Systems that might be put in place to ensure legal rights of clients are upheld and to make certain cultural, linguistic and religious diversity are responded to appropriately.4 4. 4 CONCLUSION 5 REFERENCES 6 INTRODUCTION Community Service Providers are organisations which offer social services such as Child Care, Mental Health Care, education and other welfare services to general public. Requirement of documented policies, procedures and protocols It is legal responsibility of community service providers to document policies, procedures and protocols in order to formulate everything