1COMPARATIVE ESSAY Topic – Comparative Essay on Shopping at Walmart vs. Shopping at local stores When two different ways of shopping is being compared, people do not realize that they undergo both of the shopping ways without even knowing it. The contemporary society and the busy life schedule has made people shop while working or after the work at the weekends. However, most of the people go to the stores and spend time to go through the racks for purchasing something(Nalchigar et al., 2016, July). The ways of shopping can be different but the aim of the customers is always getting the best quality product at affordable prices. The people with busy lifestyle especially the working women are rapidly being driven towards shopping at the supermarkets. The essay will brief the shopping experience in Walmart in contrast to the shopping experience in a local store. In case of Walmart, it is almost the largest supermarket in the United States. People prefer to purchase from here because of several reasons. Similar to Walmart, there is a growing scenario of other supermarkets based on the customer preferences. It is an interesting feature of Walmart that it attracts maximum customers by supplying fresh goods, providing discounts on multiple purchase and by simplifying the shopping experience as customers get everything they want at a single store(Parvatiyar, Donthu & Gruen, 2018). On the contrary although the local stores are losing their demand, in the rural areas where there is less facility of supermarket like Walmart, these are the only option and run successfully. In the urban areas, there are some special differentiating attributes which fascinates the customers towards the supermarkets. According to a latest survey it has been found that people prefer to go to Walmart for the purchase of day-to day cooking products and other utility products.
2COMPARATIVE ESSAY The customers respond positively to the saving of money and time while shopping from Walmart. They even avail the fresh meat, fish stored and preserved and do not have to struggle for visiting a fish shop or a butcher’s shop. They get whatever they want from a single one-stop shop(Robson& Pitt, 2018). The online presence of Walmart also privileges them to order online and get the needful delivered right at their homes. Walmart is also famous for its fresh milk products, frozen goods and the confectioneries too. The beverage products are another segment that is also available at Walmart. As far as raw vegetables and fruits are concerned, customers might prefer to buy from the local store where there is less scope for freezing and fresh goods are obtained in most of the times. As a contrast, the local stores provide discounts on selected items and the amount is less. Whereas in Walmart, people avail theme base offers on a particular period. The supermarket provides the international food products and many other products which are not available at the local store. The finance schemes are also sometimes provided for easy shopping such as coupon offers, membership/loyalty cards and others. Overall, the customers feel comfortable while shopping at Walmart ad there is no change or mistake in the product the customers choose as they choose it by themselves(Shannon, 2016). There are many staffs as compared to the local store which usually have 2-3 staffs and create mess most of the times. However, the local stores help find the right product wanted by the customers and the customers are saved from feeling uncomfortable while they do not find the right product right at the place(Kahn, 2018). It usually happens due to misplaced quotations. Sometimes, the customers find the frozen goods at Walmart to be frozen for a long time that reduces the actual taste of the goods. In a nutshell, it can be said that the appearance of the supermarkets has provided the customers extra options for experiencing their shopping. The supermarkets have become the
3COMPARATIVE ESSAY “focal point” to the busy working people(Hwang & Park, 2015). The services of the supermarkets are found to be highly beneficial for the customers. However, it is suggested that they must listen more to the customer demands and changes should be made in their modes of service. It has to be kept in mind that the customers want fair price, discounts and variety of captivating options along with feeling better. The stores irrespective of being a supermarket like Walmart or a local store should tailor their service strategy according to that.
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4COMPARATIVE ESSAY References Hwang, M., & Park, S. (2015). The impact of walmart supercenter conversion on consumer shopping behavior.Management Science,62(3), 817-828. Kahn, B. E. (2018).The Shopping Revolution: How Successful Retailers Win Customers in an Era of Endless Disruption. Wharton Digital Press. Nalchigar, S., Weber, I., Lak, P., & Bener, A. (2016, July). A large-scale study of online shopping behavior. In Parvatiyar, A., Donthu, N., & Gruen, T. W. (2018). Value of Outsourcing Sales and Marketing by CPG Companies in the Age of Retail Disruptions.Handbook of Advances in Marketing in an Era of Disruptions: Essays in Honour of Jagdish N. Sheth, 256. Robson, K., & Pitt, L. (2018).People of walmart: Targeting the world’s largest retailer and its customers. SAGE Publications: SAGE Business Cases Originals. Shannon, J. (2016). Beyond the supermarket solution: Linking food deserts, neighborhood context, and everyday mobility.Annals of the American Association of Geographers,106(1), 186-202.