(Solved) Conference and Banqueting Management

Conference and banqueting
management

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Size and scope of conference and banqueting industry in United Kingdom........................1
1.2 Analysing factors that impact on its development................................................................2
TASK 2............................................................................................................................................3
2.1 Key operational and strategic problems for managing events properly................................3
2.2 Quality and performance techniques used in industry of conference and banqueting..........4
TASK 3............................................................................................................................................5
3.1 Range of food manufacturing system and style of foods and beverages services................5
( 3.2, 3.3 and 4.1 are Covered in PPT)........................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Industry of conference and banqueting is one one biggest growing domain. In modern
era, public and multinational companies conduct some events, for that aim they also recruit some
of experts within same sector (Bladen and et. al., 2012). In this, it is a process which particular
people create a event at large scale for example: activities of meetings and conferences. In the
halls of banquet, organisers of event use the aspects attractive for making a successful project. In
this report service on a plate organisation is giving the services of catering for events like as
banqueting as well as conferencing along with that also having a contractors of local areas with
biggest companies. In this assignment, scope and size of the industry of conferencing and
banqueting within UK and its factors which gave impact on its development. Food and beverages
serving ways in conferencing.
TASK 1
1.1 Size and scope of conference and banqueting industry in United Kingdom
Scope and size of banquet as well as conferencing industry is an essential element for
attracting investor. So, they invest in Service on a Plate industry of banqueting and conference. It
is mainly depends on certain factors like as styles of ownership within industry, its orientation
and level of service given by them. This conference business give the large conference and
facility of seminar. In other side, banqueting business give space of meeting and facility of food
for the people who are attending seminar.
UK is one of biggest economically developing nation. It is mainly strong in economically
as well as this nation is conducting a world biggest conferences. Along with that they are having
lots of scope for this industry in their nation. In this domain it is one of biggest emerging sector
within UK (Bouchon, Hussain and Konar, 2017). Scope of the industry is mainly depend on
support of other associated industries like as bar, restaurant and many more. Through
accomplishing the research on the industry of conference and banqueting within UK. They
analysed that approx 46000 hotels as well as houses for guest are their in United Kingdom. In
this business, they nearly cover properties approx 130000 along with that 1.5 million persons are
included in this property. Therefore, UK is having a great opportunities in this domain due to it is
specialized within this sector.
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Size of this industry is conference as well as banqueting is mainly defined as a small,
medium and large (Deng, 2012). Its size are also divided as per guest attending the seminar at a
time, number of banqueting and conference occur within a span of time and square size of
business. Therefore, in the term of UK they had conducted a small size conference and they
analysed that approx 500 peoples had attended their conference. In this medium level of
conference, approx 600-1000 peoples are attending along with that it last for 2-3 days at least. In
large sized, there are approx 3000 to 4000 persons are attending conference and it continuous for
4 to 5 days at least.
1.2 Analysing factors that impact on its development
Their are various factors which is having a strong impact on developing the industry. All
these factors should be considered in the context of emerging business. Some of factors that gave
impact on its development are given below: Political factors: It is an most essential problem for accomplishing a industry. If the
condition of political is unstable, then industry will not able to conduct a conference. In
this, it will rise the fear of attending a conference in the persons mind as well as cost of
important goods will also enhance (Stephenson, 2014). Modifying in the policies of
government will impact on business growth. Hence, condition of political is stable
within UK so it will be easy to develop industry of conference as well as banqueting. Economic factors: Economical situation as well as rate of GDP is an important factor
for increasing any kind of industry within nation. Tax and interest rate consists this
factor to increase or decrease their industry. Government of UK is spending, rate of
exchange and situation of European and global economic will impact this domain.
Hence, United Kingdom is having a better position in inflation rate, employment rate,
GDP which will be easy of the industry. Social factors: Behaviour of consumer means a lot in the sector of conference and
banqueting. Their customs as well as beliefs gave impact on industry. Modifying in their
attitudes will influence on business. It can be negative or positive so any business can act
as per their traditions and norms of United Kingdom. Consumers perceptions, behaviour,
expectations and its actions are analysed by environment as well as social norms. Technological factors: In modern era, every company can comparatively get success by
adopting latest technology. Continuously changing within technology can impact on the
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sector of conference and banqueting. Technology is improving on regular basis as well
as latest technology is taking place by removing old once. Therefore, this sector have to
make adjustment in their operational functions with the modified technology for
enhancing service quality as well as increasing profits by reducing cost. Environment factors: This components gave influence on the industry of banqueting
and conference. Persons are very much concern about the problems of environment.
Green enterprise is developing as a theme of new industry. Persons is using those
services which gave lower level of harm to their environment.
 Legal factors: In this factor there are various legal laws which they have to consider in
their business like as quality of food, healthy environment and many more. It gave
impact on banqueting as well as conference industry but UK is following all the laws
properly, so, it will be very easy to operate the business (Roy and Pyne, 2011).
TASK 2
2.1 Key operational and strategic problems for managing events properly
Their are various problems of operational and strategic which are occurred at a time of
making as well as managing a events in an systematic manner. In current times, United Kingdom
GDP as well as income rate is raising on regular basis. Therefore, industry of conference and
banqueting is becoming a third biggest operating domain. But they are facing various problems
regarding administrative, managerial and operational which are given below: Standards of legal laws and government: Enterprise problems can raise if they will not
follow all the laws effectively. These aspects can decline the potential of working
operations as well as activities in an negative way. Lack of experiences manager: It gave a high influence on success as well as growth of
banqueting and conference business. If they are not having effective experience then she
or he will not able to conduct a event in an effective way (Rogers, 2013). Event scope: Their are some advantages and disadvantages of organising an event which
gave impact on its working functions. If event scope is wide then service on a plate
companies managers have to take effective decisions for performing in an proper way.
Sometimes it become difficult to manage all the tasks effectively as well as take a proper
decisions for achieving the objectives of performance.
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 Trends: In current times, it is very much typical to achieve the trends of market, because
of changing environment, user wants and needs these are taking change on continuous
basis. In this context, management of banqueting and conference industry they have to
make some steps as well as they have to combine them with previews trends of
marketing. Menu planning: Designing as well as creating a menu is also a main issue for the
programme of events management. It consists its nature, peoples wants and needs etc. In
this, sometimes events menu are not effectively designed according to buyers prefrence
which will impact their desires negatively. Its outcomes, buyers will not prefer to book
the hall again for their events (Kitchin, 2011). Time: An imperative or proper planning of event management need proper framework of
time. Sometimes persons book their event place instantly, it create a situation which is
unmanageable for the organiser of event. Besides this, some of large events take lots of
time as well as it gave negative influence on its operations and sector also.
 Price: It is an main part for every business as it harm the all over development as well as
success of the industry in an adversely way. In this, there are various costs are incurred
for accomplishing events. Service on a plate company manager require to analyse all
prices properly along with that make a plan of event management.
All these problems are raised by some errors as well as mistakes within the process of
production. It gave impact on productivity and growth of service on a plate organisation. In this,
managers of HR need to recruit a qualifies and talented workers for improving efficiency within
a working environment for achieving good outcomes.
2.2 Quality and performance techniques used in industry of conference and banqueting
In the term of conference and banqueting industry, it is important for management to
keep on auditing and monitoring of hygiene, safety and food quality so as to provide a healthy
goods to their users (Pavlović, 2014). In service on a plate organisation, when they are providing
services to persons according to their promises as well as following all the standards effectively.
Then all strategic and operational problems can be decline in an proper way as well as company
can easily meet their objectives and goals. For this aim, the industry should have encouraged and
inspired leadership at a level of senior due to this peoples are able to instruct other managers who
are working under them.
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In this, it is also needed a fair applying of conference for that management require to take
a active staff members who will support for their betterment within this sector i.e. service on a
plate. In this, managers have to take effective customers feedbacks as well as reviews for
improving the employees performance. They require to give them effective sessions of training
and development as well as it affect on making a evaluation. Hiring an expert who will provide
guidance to all employees for their project work (Li and et. al., 2013).
Service on a plate company have to make certain practices, set standards, procedures and
policies for regulating of all administrative and operational activities in an legal way.
Additionally, increasing of numbers of buyers regularly by making attractive options of sales and
facilities as well.
TASK 3
3.1 Range of food manufacturing system and style of foods and beverages services
Food manufacturing system
Their are several numbers of food producing methods as well as systems which are
available like as:
 Moist-gest cooking method
 Dry-heat cooking method
 Conventional approach
 Traditional approach
 Cook-freeze manufacturing method
 Cook-chill manufacturing approach
These are various methods of manufacturing food but banqueting industry will choose
their own method of producing food as per their menu they will choose for a provided meeting or
conference (Marais, Plessis and Saayman, 2017).
Food manufacturing service style
Their are various services of food as well as beverages styles are also existing like as:
 Buffet service style
 Russian services style
 English service style
 French services style and many more
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Above are the kinds of services styles of food and beverages which is selected by the
industry for a given meeting. It is mainly depends on conference size, type, numbers of
participates, guest profiles and many more. These factors will impact at a time of selecting a food
service style for a meeting or conference.
Service on a plate company select English service style for their conference because
organiser have to serve their guest pre-plated food. In this, there are huge numbers of guests
attending seminar which will be easily served pre-plated food. It saves cost and time of the total
meeting or conference.
( 3.2, 3.3 and 4.1 are Covered in PPT)
CONCLUSION
As per above report it has been concluded that the industry of conference and banqueting
play an main role in business development and growth as well. It also describe some main
problems which are in the plan of event management like as marketing, quality, financial, time,
price etc. In this terms, it is important for every managers of event to find out their problems as
well as make effective solutions. Various techniques as well as tools can be used for review the
event effectiveness. They are having several ergonomics which are consider for an given events
of conference and banqueting industry.
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REFERENCES
Books and Journals
Bladen, C. and et. al., 2012. Events management: An introduction. Routledge.
Bouchon, F., Hussain, K. and Konar, R., 2017. EVENT MANAGEMENT EDUCATION AND
EVENT INDUSTRY: A CASE OF MALAYSIA. MOJEM: Malaysian Online Journal
of Educational Management. 3(1). pp.1-17.
Deng, Y., 2012. Shaping mega-event flagships: a case study of Expo Center of Expo 2010
Shanghai, China. Facilities. 30(13/14). pp.590-610.
Kitchin, P., 2011. Planning and managing the stadium experience. Managing Sport Business: An
Introduction. pp.350-66.
Li, L. and et. al., 2013. Learning about managing the business in the hospitality industry. Human
Resource Development Quarterly. 24(4). pp.525-559.
Marais, M., du Plessis, E. and Saayman, M., 2017. Critical success factors of a business tourism
destination: Supply side analysis. Acta Commercii. 17(1). pp.1-12.
Pavlović, D., 2014. Modern information technologies application in destination management
companies. Sinteza 2014-Impact of the Internet on Business Activities in Serbia and
Worldwide. pp.772-776.
Rogers, T., 2013. Conferences and Conventions 3rd edition: A Global Industry. Routledge.
Roy, S. K. and Pyne, P., 2011. Managerial Accounting in the Hospitality Industry—An
Overview. Management Accountant-New Delhi. 46(9). p.750.
Stephenson, M. L., 2014. Deciphering ‘Islamic hospitality’: Developments, challenges and
opportunities. Tourism Management. 40. pp.155-164.
Online
The 5 Most Common Mistakes in Event Planning (and how to avoid them!). 2015. [Online].
Available through :<https://institute-of-event-management.com/5-most-common-
mistakes-event-planning-and-how-avoid-them>.
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