Resolving Grievances in the Workplace

MANAGING PEOPLE
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Table of Contents
TOPIC :- How company manages grievance and disciplinary issues. ................................................3
INTRODUCTION ...............................................................................................................................3
ASSIGNMENT ...................................................................................................................................3
CONCLUSION ...................................................................................................................................7
REFERENCES.....................................................................................................................................8
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TOPIC :- HOW COMPANY MANAGES GRIEVANCE AND DISCIPLINARY
ISSUES.
INTRODUCTION
Conflicts in the organization occurs due to diverse range of issues and overall performance
of the company gets affected due to it. It is vital that effective policies and systems should be
adopted for resolving the issues that occur in the organization. There are various negative effects
that are observed due to grievance and disciplinary issues that are faced in the corporation. Present
essay describes about methods which are used in the company for managing the grievance and
disciplinary issues. In addition to that essay describes about conflict resolving methods that aids in
improving the performance of workplace morale.
ASSIGNMENT
Peace and harmony maintained in the organization aids in executing desired functions of the
enterprise in successful and effective manner. It is vital that effective measures should be adopted
for resolving the grievances and disciplinary issues that are faced in the company. There are many
reasons due to which grievance and issues occur among workers related to employment conditions.
Working hours, welfare schemes, wages and compensation, reward system and working conditions
are some areas on which grievances is caused among staff members. Bratton and Gold, (2012) has
described that it is vital for management of a company to identify the issues among workers and
resolve them so that better working environment should be provided to staff members. Grievances
can be defined as disagreement that occurs between employer of the company and staff members. In
addition to this grievances can occur among workers due to some issues. It is vital that effective
mechanism should be adopted in the company for resolving grievances.
Overall working and execution of desired function of business gets affected and running of
operational activities gets impacted due to it. When there is situation of grievances among staff
members than their productivity and efficiency gets reduced and their motivation level reduces.
Necessary functions of various departments including human resource, marketing, production,
sales, logistics and promotions gets effected and it lead towards decreasing financial performance of
business. Damage is suffered by the business and it creates loss of profitability and financial
revenues of the company. Kersley and et.al., (2013) has mentioned that there are some advantages
of grievance and it includes identification of weak performing areas of the company. When conflicts
are resolved than analysis is done for identifying reasons for conflict. It supports in assessing
weaknesses that are existing in the company. Moreover improvements in existing organizational
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