Hospital Construction Project Management

This document presents a report on the management of a hospital construction project. It analyzes stakeholders, outlines a communication plan, and details an issue log with both open and closed issues. Additionally, it employs a Plus Delta Evaluation Template to identify areas of success and improvement in the project's execution.

Running head: HOSPITAL CONSTRUCTION
Topic: Hospital Construction Project
[Name of Student]
[Name of University]

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HOSPITAL CONSTRUCTION
Executive Summary
The application of appropriate and effective process and techniques of project management
provides with systematic approach for managing any project. In this project, the project
considers deals with the planning and construction of a local hospital. Stakeholders are the group
of people who are directly or indirectly impacted by the construction of the hospital building. A
detailed stakeholder analysis plan has been conducted and presented for the hospital construction
building in this report. This report consists of stakeholder identification, identification of
activities used for building relation, stakeholder engagement, and stakeholder assessment matrix
and communication plan. In addition to that, this report also includes a detailed of project
meeting conducted for the success of the construction project.

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Table of Contents
Introduction......................................................................................................................................3
1. Stakeholder Analysis...................................................................................................................3
2. Activities used to build relationship..........................................................................................10
3. Stakeholder Engagement Assessment Matrix...........................................................................12
4. Communications Matrix............................................................................................................14
5. Project Meeting..........................................................................................................................17
Conclusion.....................................................................................................................................20
Bibliography..................................................................................................................................21

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HOSPITAL CONSTRUCTION
Introduction
This particular project deals with the construction of a local hospital building in
Australia. The project includes the development of appropriate plan, design and construction of
the hospital building.
This report, deals with the identification and analysis of the stakeholders associated with
the construction project. The identification of the potential stakeholders helps in determining the
appropriate resources and expectation of the stakeholders from the construction of the hospital
building.
1. Stakeholder Analysis
The stakeholder identification matrix helps in evaluating and identification of the people
who are directly and indirectly associated or impacted by the construction of the hospital
building project. In this project, the stakeholder has been identified based on their association
from within the internal or external area of hospital construction building.
Stakeholder Identification Matrix
Examples of Project Stakeholders
INTERNAL EXTERNAL
Affected by
Project
Process Sponsor (Garrett R. Amundson); Government (Australian Government)

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Owner (David J. Green);
Insurance Agencies (Joshua E.
Bourdeau)
Project Manager (Beatrice M. Griffith);
Electrical and Plumbing Services (Dennis
S. Bunn)
Hospital Administrator (Lisa T. Harrison);
Planning Team (Carlton L. Cornwell);
Construction Team (Jeffery A. Sanders)
Financial Team (Jennifer S. Russell);
Affected By
Project
Result Doctors Public
Nurses NGOs (Arthur D. Ealy)
Hospital Staffs Medical Equipments Providers

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Stakeholder Priority Matrix
The stakeholder priority matrix helps in evaluating the impact and association of the identified stakeholder with the hospital building construction project. The below table represents the power, influence, interest and impact of the stakeholder for the hospital construction.
Stakeholder Identification and Prioritization Matrix
Sponsor
Owner
Project Manager
Hospital
Administrator
Planning Team
Construction Team
Financial Team
Government
Insurance Agencies
Electrical and
Plumbing Services
Doctors
Nurses
Hospital Staffs
Public
NGOs
Medical
Equipments
What
is
Impor
tant to
the
Stake
holde
r
Provided the
financial
amount
required for the
developing the
construction of
the hospital.
The owner of
the project
has initiated
the project for
developing
the local
hospital.
The project manager
is responsible for
developing and
managing the project
within the allocated
financial budget and
time limit.
The hospital
administrator
provides the
detailed
information for
evaluating the
requirement of the
local hospital.
The planning
team provided
detailed plan for
structural and
construction plan
for the local
hospital.
The
construction
team develops
the construction
and structural
element of the
proposed
hospital.
The financial team
associated with the
project develops the
financial plan and
allocation for
construction of the
hospital.
The
government
has provided
sponsor and
partial
financial
budget for
project
completion.
The insurance
company helps
in providing
regulatory
business and
licenses for the
hospital.
Develops the
electrical plan and
implement the
appropriate
electrical and
plumbing design
for the hospital.
The
doctors
provide
medical
treatment
to the
patients.
The nurses
provide
medical care
to the
patients
admitted to
the local
hospital.
The hospital
staffs provide
attention to the
medical
equipments
used during
treatment.
The public is
provided
access to
quality and
standard
medical
treatment and
care
The NGOs are
affected by the
affordable and
quality medical
treatment for
the people in
need.
Provides
medical
equipme
nt to the
hospital
in need.
Powe
r
5 5 5 3 4 5 4 5 4 3 3 2 2 4 4 3
Intere
st
5 5 4 5 3 3 3 5 3 2 2 2 2 3 2 3

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Stakeholder Identification and Prioritization Matrix
Influe
nce
5 5 5 5 4 3 3 5 2 2 1 1 1 1 1 3
Impac
t
4 5 4 4 4 3 3 5 3 2 1 1 1 1 1 2
Urgen
cy
5 5 5 5 4 3 3 5 2 2 1 1 1 1 1 2
Legiti
macy
5 5 5 5 4 4 4 5 2 2 1 1 1 1 1 2
Total 25 25 20 15 12 15 12 25 12 6 6 4 4 12 8 9
Priori
ty
(Key
or
Other
)
High High High High Medium High Medium High Medium Medium Medium Low Low Medium Medium Medium

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Stakeholder Matrix (register)
The stakeholder register helps in investigating and highlighting the priority and interest of
the stakeholders associated with the hospital construction. In the below matrix, the support and
mitigation strategies used by the stakeholders for the hospital construction has been
demonstrated.
Alternative Breaks Project Stakeholder Matrix
Stakeholder Interest in the Project Priority Support / Mitigation
Strategies
Sponsor Providing Financial Budget for the
Hospital
High Supports the hospital
construction
Owner Initiates the plan for hotel construction High Supports the hospital
construction
Project
Manager
Success for timely construction and
effective management
High Guidance and constant
improvement
Hospital
Administrator
Success for providing information for
the developing the plan and medical
requirement of the hospital
High Supports the hospital
construction
Planning
Team
Success for developing the appropriate
plan and structural design for the
hospital
Medium Assist in completing the
construction work

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Alternative Breaks Project Stakeholder Matrix
Construction
Team
Success for completing the construction
activities within the allocated time
High Assist in completing the
construction work
Financial
Team
Success appropriate allocation and
budget estimation for the hospital
project
Medium Developing budget plan
and allocation for the
hospital
Government Success for establishment for the
hospital construction
High Supports the hospital
construction
Insurance
Agencies
Success for providing insurance for the
hospital building
Medium Supports the hospital
construction
Electrical and
Plumbing
Services
Success for efficiently implementing the
electrical and plumbing design for the
hospital
Medium develop appropriate
design for the
construction
Doctors Hospital Construction Project facilitates
medical treatment
Medium Provides medical
treatment to the patients
Nurses Hospital Construction Project facilitates
medical treatment
Low supports the medical
treatment
Hospital
Staffs
Hospital Construction Project facilitates
medical treatment
Low supports the medical
treatment
Public Hospital Construction Project facilitates Medium allows the public to get

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Alternative Breaks Project Stakeholder Matrix
medical treatment medical treatment
NGOs Success for providing standard medical
treatment to the patients and poor
Medium allows the public to get
medical treatment
Medical
Equipments
Providers
Uses for providing appropriate and
effective medical equipments for the
hospital
Medium Supports the hospital
construction

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2. Activities used to build relationship
In this project, the development of the construction schedule and development activities
has been used for developing the build relationship among the team members.
Project Decision Making Guide
Person / Method When
Sponsor Decides In case of risks identifies and need for significant modification in
the construction plan.
Owner Decides in case of over budget or delay of the construction project progress
Project Manager Plans throughout the entire time schedule for the hospital construction
project
Hospital Administrator
Decides
during the initiation period for the hospital construction project, the
plan and requirement
Planning Team
consensus
During the construction planning and structural drawing of the
hotel construction
Construction Team
consensus
While conducting the construction period for the hospital building.
Financial Team
consensus
While developing the budget prediction analysis for the hospital
construction
Government Decides in case of additional financial budget requirement or change in

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scope for the hospital construction
Insurance Agencies
Provides
approval for conducting the construction of the project
Electrical and Plumbing
Services
while developing the plan for installing the electrical and plumbing
services for the hospital building
Doctors gains access for providing medical assistance and treatment to the people
Nurses gains access for providing medical assistance and treatment to the people
Hospital Staffs gains
access
for providing medical assistance and treatment to the people
Public gains access gains access for medical treatment from the constructed hospital
NGOs gains access gains access for medical treatment from the constructed hospital
Medical Equipments
Providers Recommends
provide assistance by providing medical equipments to the hospital

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3. Stakeholder Engagement Assessment Matrix
The stakeholder engagement assessment matrix provides the evaluation for the various
association level for the identified stakeholder in the project. In this project, the level of
association has been identified based on five different levels including leading for defining active
engagement and significant impact. The supportive for determining the awareness and
engagement for changing project plan. The neutral showed that the stakeholder are neither
resistant neither supportive. On the other hand, the resistant is used for defining that the
stakeholder are resistant to change and unaware showed that the identified stakeholders are
unaware of the activities in the construction project.
Stakeholders Unaware Resistant Neutral Supportive Leading
Sponsor C
Owner C
Project Manager C D
Hospital Administrator C D
Planning Team C,D
Construction Team C,D
Financial Team C,D
Government C,D
Insurance Agencies C,D

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Stakeholders Unaware Resistant Neutral Supportive Leading
Electrical and Plumbing Services C
Doctors C,D
Nurses C,D
Hospital Staffs C,D
Public C,D
NGOs C,D
Medical Equipments Providers C,D

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4. Communications Matrix
The communication matrix helps in developing a appropriate plan for defining the
process, method and timing that needs to be followed for sharing of the information.
Stakeholder Learn From Share With Timing Method Owner
Sponsor Experience Project
Manager
At the project
initiation phase
Meetings Sponsor
Owner Experience Project
Manager
At the project
initiation phase
Meetings Owner
Project
Manager
Needs and
project
requirement
Project
Manager
Once a week Meetings Project
Manager
Hospital
Administrato
r
Owner
expectation
Sponsor and
Owner
Twice a week Meetings
, Email,
Voice
Project
Manager
Planning
Team
Risks and
project
requirement
Project
Manager
Twice a week Meetings
, Email,
Voice,
Bulletin
Board
Project
Manager
Construction Risks and Project Twice a week Meetings Project

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Stakeholder Learn From Share With Timing Method Owner
Team construction
requirements
Manager , Email,
Voice,
Bulletin
Board
Manager
Financial
Team
Experience,
study and
analysis
Project
Manager
Whenever Required Meetings
, Email,
Voice,
Bulletin
Board
Project
Manager
Government Concern Owner Whenever Required Meetings
, Email,
Voice
Project
Manager
Insurance
Agencies
Concern,
governmental
laws and
project needs
Project
Manager
Whenever Required Meetings
, Email,
Voice
Project
Manager
Electrical
and
Plumbing
Services
Construction
needs and
implementatio
n strategies
Project
Manager
Twice a week Meetings
, Email,
Voice,
Bulletin
Project
Manager

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Stakeholder Learn From Share With Timing Method Owner
Board
Doctors N/A N/A N/A N/A N/A
Nurses N/A N/A N/A N/A N/A
Hospital
Staffs
N/A N/A N/A N/A N/A
Public N/A N/A N/A N/A N/A
NGOs N/A N/A N/A N/A N/A
Medical
Equipments
Providers
N/A N/A N/A N/A N/A

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5. Project Meeting
The project agenda is used to show the particular need and outcome from the meetings
conducted. The project minutes provides the documented format of the meetings.
Project Agenda
Project Team: Financial Team Date: 10/6/2017
Time: 15:30
hours
Place: Meeting
Room 3
PURPOSE: to provide solution for over budget of the project
Topic Person Time
identifying the tasks having over
budget
Matthew
Barraclough 10 mins
Crashing the project Ruby Harries 14 mins
solution for reducing cost Aidan Porteus 8 mins
Project Meetings Minutes
Project Team: Financial Team Date: 10/6/2017 Time: 15:30 hours Place: Meeting Room 3
Members Present: Financial Team, and Project Manager

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Decision Made: Some of the activities in the construction critical path will be made parallel to
reduce the time of cost, hence reducing the cost.
Issue Log: Crashing of the project critical activities has been made successful
Resolves Issue: The clarification and approval for extra cost for constructing the hospital project
construction has not been resolved.
New Issue: Gaining approval for the
Action Item Person Responsible Completion Date
Identifying the tasks has caused
additional financial resource.
Project Manager 26/10/2017
Project Issue Log
The meeting issue log identifies the issue that has been resolved during the meetings and
new issues that has been identified for the construction of hotel.
Meeting Open Issue
Name date Opened Originator Potential Impact Progress
Gaining approval for
additional budget for
completion of hospital
construction
27-Oct Project
Manager
The Construction Of
The Hospital Will Be
Delayed
Ongoing

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Closed Issue
Name date Opened Originator How Resolved Date Closed
Reducing the
completion time for
reducing the budget
25-Oct Construction
team
The critical path has
been successfully
crashed
27-Oct
Plus Delta Evaluation Template
The application of the Plus Delta Evaluation method helps in capturing the ideas and
information obtained from the meetings that can be utilized in later phase of the project. In the
used template the plus sign indicates that activities and ideas have worked and delta symbol
indicates what ideas and activities could have been improved.
+
WHAT WORKED
∆
WHAT COULD BE IMPROVED
Ideas for shortening the construction schedule for
reducing the cost
Late identification of the activities consuming more
budget
Identification of the activities that are left to be
done in the hospital construction project
Proper prediction for allocation and need of
financial resources
Efficiently allocating the remaining financial
resources to the remaining construction work
Proper management and monitoring of the
construction activities

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Conclusion
This report has been successful in identifying and conducting analysis of the stakeholders
associated with the construction of the hospital building. The activities identified in this report
has allowed in defining the particular process for communication. Furthermore, this report has
been able to highlight the detailed information required for managing the stakeholders associated
with the construction of the hospital building.