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Contemporary Hospitality Industry Assignment - Hotel Marriott, UK

   

Added on  2020-10-22

7 Pages1983 Words314 Views
Contemporary Hospitality

Table of ContentsINTRODUCTION...........................................................................................................................1TASK...............................................................................................................................................1P1 Different types of business within the hospitality industry and the diverse products andservices they offer.......................................................................................................................1P2 Range of operational and functional departments................................................................2P3 Contribution of the hospitality industry to local, national and international economies.......3CONCLUSION................................................................................................................................4REFRENCES...................................................................................................................................5

INTRODUCTIONHospitality is the widest and fast growing sector in the economy. It mainly provideservices to the guest coming in hotels, restaurant, bars, pubs and so on. Hospitality sector mainlywork for satisfaction of their customers because they are the one who can build as well asdestroy image of an organisation (Deery and Jago, 2015). In this report hotel Marriott, UK isused for underlining importance of organised business in respective sector. This project is goingto explain, concept of hospitality industry and its different sector in which it is divided. Alongwith the range of operational as well as functional in the business and contribution of hospitalitysector at local, national and international economies. TASKP1 Different types of business within the hospitality industry and the diverse products andservices they offerHospitality is the widest sector which comprise of various businesses in it such as hotel,restaurant, bar, pubs and so on. Main motive of all these is to provide better goods and servicesto customers as well as make their needs satisfy. In respective industry products and services areoffered by keeping in mind each and every customers budget. Moreover, there are some tangibleand intangible nature of the hospitality industry are as follows :- Tangible – These are the factors which can be seen or touched, it include interior as wellas exterior design of hotel, restaurant, bar, pub etc.. Along with this, it include quality ofthe food and beverages offering by the different section of hospitality industry. Moreoverphysical products are tangible For example: food and drink, hotel room. Intangible – On the other hand, intangible are those factors that are not touched and itinclude services offering by the hospitality sector enterprises (Law, Buhalis andCobanoglu, 2014). Satisfaction of customers is gained by the quality of services which isintangible and it is more important compare to tangible. Apart from this there are different type of sectors involve in the hospitality industry suchas hotel., restaurant, bars, pubs and so on. Explanation of these are as follows :- Restaurants – It is a place where an individual eat meal and have to pay against it. Inrestaurants order food is served by the waiter or waitress on the table. Bill York is therestaurant of United Kingdom its address is 12 Coney St, York, YO1 9NA. It is located1

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