Contemporary Hospitality Industry

Contemporary
Hospitality Industry

Table of Contents
INTRODUCTION..........................................................................................................................1
MAIN BODY...................................................................................................................................1
Identify different types of business in the hospitality industry and the products and services
which they offer......................................................................................................................1
Operational and functional departments in the hotel..............................................................2
What does hospitality industry offers to local, national and international economy.............2
Analyse the interrelationship of operational and functional units of the hotel.......................3
Analyse how the franchising and licensing agreements have influenced the global
development of hospitality business.......................................................................................3
How global development, franchising and licensing developments have made the contribution
on economic worth of the industry.........................................................................................4
What are different operational roles in the hospitality industry.............................................4
What are the skills required for operational roles..................................................................5
Review the skills gaps............................................................................................................5
Impact of skill gaps on hospitality industry...........................................................................6
CONCLUSION................................................................................................................................6
References:.......................................................................................................................................7
Books and Journals.................................................................................................................7

INTRODUCTION
Hospitality industry is that industry which provides various types of services to the
people. The hospitality industry is divided into various sectors which includes food and
beverage, travel and tourism, resorts, hotels and many more(Kallmuenzer and et. al., 2019).
People also avail these services when they want to spend good time with their family and friends.
The hospitality industry is considered to be the most revenue source industry if the strategy used
by the owners is amazing and perfect. The Brooklyn Hotel is the first hotel in UK which
provides variety of services to its guests and their main is to provide best experience to the
guests. This report will cover different types of business within the hospitality industry,
operational and functional departments, contribution of hospitality industry, interrelationship of
operational and functional units, use of franchising and licensing agreements, different
operational roles, skills required for these roles, reviewing the skill gaps, impact of skill gaps on
business.
MAIN BODY
Identify different types of business in the hospitality industry and the products and services
which they offer
The hospitality business is mainly divided into four segments which are discussed as below-
 Food and Beverage- The Food and Beverage is considered to be the largest sector in the
hospitality business. The Food and Beverage is considered to be known by the name
F&B and these services are provided in the restaurants, hotels, motels(Bani-Melhem,
Quratulain and Al-Hawari, 2021). It can also be said that these services are provided also
in those places where people spend their holidays. The products are services that they
offer is proper full meals, snacks, beverages etc.
 Travel and Tourism- Travel and tourism is the sector of hospitality in which the people
move from one location to another. The travel and tourism is the most earning sector and
in this it can be related to moving for work, or to spend good time with their family and
friends. The products and services offered is trains, airlines, buses and etc.
 Lodging- It is basically provided to provide the stay to the people which can be in the
day or the night. When people go out to spend their holiday or may go out for the work
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