Impact of PESTLE Factors on the Development of the Hospitality Industry

Contemporary Hospitality
Industry

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Different types of business within the hospitality industry and diverse products and
services they offer...................................................................................................................1
P2 Range of operational and functional departments.............................................................1
P3 Contribution of hospitality industry to local, national and international economies........2
M1 Review the interrelationships of operational and functional units within a chosen
hospitality business.................................................................................................................3
M2 Assess how the use of franchising and licensing agreements has influenced the global
development of the hospitality industry.................................................................................3
D1 Analyse how global growth, franchising and licensing developments have contributed to
economic worth of hospitality industry..................................................................................4
TASK 2............................................................................................................................................4
P4 Investigate a range of different operational roles within the hospitality industry.............4
P5 Examine the skills required for roles within the hospitality industry and current skills
shortages.................................................................................................................................4
M3 Review the skills gaps within the hospitality industry in relation to a range of different
operational roles.....................................................................................................................5
D2 Analyse the impact that skills gaps have on hospitality businesses and make valid
solutions for addressing these skills gaps...............................................................................5
TASK 3 ...........................................................................................................................................6
P6 Assess PESTLE factors that affect the development of organisations operating within the
hospitality industry.................................................................................................................6
P7 SWOT analysis for a hospitality business and review how this can inform decision-making
process....................................................................................................................................7
M4 Impacts of external factors on development of organisations operating within the
hospitality industry, using specific examples.........................................................................7
TASK 4............................................................................................................................................8

P8 Appraise the implications of current and potential trends in hospitality industry providing a
range of specific examples.....................................................................................................8
M5 Ability of a specific hospitality business to develop products and services to meet current
trends......................................................................................................................................8
D3 Critically evaluate how external factors impact on current and potential trends and
developments in the hospitality industry using specific examples to demonstrate how the
industry has developed in response........................................................................................9
CONCLUSION................................................................................................................................9
REFERENCES .............................................................................................................................10
.......................................................................................................................................................11