This report explores the importance of continuous learning and professional evolution for sustainable business performance in the context of developing individuals, teams, and organizations. It covers topics such as HR professional skills, personal skills audit, organizational and individual learning, and more.
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Developing teams, individual and organisations
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Table of Contents INTRODUCTION..........................................................................................................................3 TASK..............................................................................................................................................3 P1 Evaluate proper and professional skills, knowledge and behaviour needed by the HR professionals................................................................................................................................3 P2Examine a completed personal skills audit to refer suitable knowledge, skills and behaviours, and evolve a professional development plan for a given job role...........................6 P3 Examine the differences between organisational and individual learning, training and development................................................................................................................................8 P4 Examinethe necessity for continuouslearningand professional evolutionto drive sustainable business performance...............................................................................................9 P5 Exhibit perceptive of how HPW contributes to employee engagement and competitive advantage within a particular organizational condition............................................................10 P6 Measure various methods to performance management and establish with particular information how they can assist high performance culture and commitment..........................11 CONCLUSION.............................................................................................................................12 REFERENCES..............................................................................................................................12
INTRODUCTION The success of the organisation basically focus on the execution of the teams, individuals and organisation that supports in the entire productivity of the company. The way of improving the total productivity and performance is the vital technique to solve the issues and challenges in pursuing the activities. Evolution of the workforce in the company helps in improving the capabilities of the staff in order to its execution of practices. It can help effectively in attaining the objectives and tasks of the organisation. The growth of the individual, team and organisation is basically depends among each other which helps them to enhance their effectual at the time of performing the assigned task. It can give the final outcome as the development and growth of the firm as well as the employee(Choi and Jeon, 2018). Apart from this the productivity of the company boost the moral of the employee in order to enhance their performance to achieve their desire goals and objectives. In the firm, it is unavoidable to determine the relation of employee with its colleagues and seniors in order to make them work as a team.The following report is based on the firm Marks and Spencer, which deals in selling of home, food and clothing products online and offline. It was founded in 1884 and having its headquarters in London, England. It was founded by Michael Mark and Thomas Spencer. The following report will cover various topics examine proper professional skill, knowledge and behaviour needed by the professionals executives and evaluate a full audit of the personal skills to know about the skills, knowledge and behaviours and evaluate a plan of professional development for the assigned job role. Moreover, it will include the differences between organisational individual learning, training and development. Evaluate the requirement for consistent learning and professional growth to influence the sustainable business performance. TASK P1 Evaluate proper and professional skills, knowledge and behaviour needed by the HR professionals. The HR manager of the organisation is focusing on the vital element of it that operates in the firm in accordance to achieve the targets and goals of the company. The manager of human resource should possess various skills, appropriate knowledge and proper behaviour in order to maintaining and managing workers efficiently and effectively that supports in retaining them in the organisation(Cui and Zhang, 2018). These factors are needed by the managers of the HR to
support the organisation in keeping the employees and enhancing their performance. The management of the company is required basic knowledge is described below: Skills: The HR manager of the company Marks and Spencer, should possess the required set of the skills in order to support them in maintaining, controlling, directing, observing, planning etc The skills that are required is written below: Organisational Skills –This skill assist the manager of the of firm Marks and Spencer, to make the learn and understand on how to properly prioritise their task or schedule in accordance of the urgency of it. It supports them to set and attain their objectives with low pressure and stress and makes it convenient for them collaborate with other employees. This skill is very valuable to possess at the organisation as it enhance the efficiency as well as the performance in achieving the goals(Pozueco and et .al., 2017). Problem solving skill -This skill is very essential for the HR of the firm Marks and Spencer, as to possess better skills of problem solving helps them resolving the conflicts and challenges of their employees. It assist them to evolute the capabilities to resolve the tough problems as well as overcoming the complex situations. Behaviour : Behaviour plays a vital role in the managing and maintaining of the workforce as it can support in their improved productivity and performance as well as in their engagement towards the attainment in objectives of the organisations(Perry and et. al.,2017). The HR manager of the firm Marks and Spencer must have proper behaviour which is mentioned below: Team Work –HRmanagers of the firm Marks and Spencer, faces several challenges while operating in the team as it is challenging to coordinate with the members of the team and possess equal level of the intellectuality. Additionally, there are various issues and lack of team work from the members of the team that impacts the over all team. Listening power –It is one of the important behaviour which is needed by the manager of the company in order to observe and listen to the problems and conflicts of the employees within the company. The HR manager must listen to the ideas and problems of their workers in order to appropriately support them in reducing or eliminating their problems(Newhouse and et .al., 2017).
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Knowledge : The HR managers of the company Marks and Spencer, must get the required knowledge about the operations of the specific functioning in respect of the enhancement of the company carrying out the top qualities of the staffs. The required knowledge is mentioned below: Technology –The HR manager of the firm should alwaysunderstand about the functioning of the several latest technologies that can assist them in working their task easily and it can also support in completing their work efficiently and effectively that can also affect the productivity of the company. Administration understanding –It includes the managers of the human resource to have the knowledge in respect of the plan which is effective in accordance to the value of the management. It also include the various methods to maintain and retain the workforce and make the company operate in order to achieve its objectives and goals of the company. Personal SWOT analysis : The HR manager of the company Marks and Spencer, must possess the required skill, behaviour and knowledge in order to operate and achieve their given tasks and job roles effectively before the assigned deadline of the task. These factors are very essential in enchanting the development of the workers which can assist them in their profession career and give them more better chance in order to improve their profession life. The following topic is regarding about the personal SWOT analysis which supports the managers of HR to analyse their internal factors like strength, weakness, opportunities and threats in order to focus on the eliminating or reducing the weaknesses and threats and moreover, with the help of strength grabbing the opportunities which can help them, in future(Kuo, Barnes and Jordan, 2019). Strength Listening Power -As an HR manager my listening skills are very good as I amproperlyabletounderstandand observetheneedandissuesofthe employees and help them in resolving or eliminating their issues. Team Work -As I am working as an Weakness Technology-Iamveryweakat adaptingthevariousformoflatest technologies because it is very hard for me to understand and tackle complex technologicalwayssoinorderto overcome the I need to understand and learn the utilisation of new techniques
HR I have to deal with various kind of employee of regularly so this is one of the best quality I have as I can work as a team with the other employees. It can helpmeinenhancingthemy productivityaswellasofmyteam mates as we are working together. that can be very supportive for me in improvingmyperformancefor betterment of my professional life. Administration Understanding –As the HR manager I required to have the administrationunderstandingwhichI am very weak at as I am not capable of utilisingmythisunderstandingof administration work as I always lacks inmanagingthepersonaland professiondataoftheconsumersor employees . Opportunity Problem Solving Skills –My problem solving skills are bit average but for my better career I need to improve it much better which can helpme in shaping my career the way I want. Management Skills -As I am a HR professionalbutmyskillsof management is bit average so I need to improve my this skill which can help in getting better career opportunities as an HR manager. Threat Competition -There are various types ofpeoplepossessingbetterskills, experience and qualities which can be a threat to my professional life because it very hard to attain various of skills and qualities. Dynamictrend–Astheneedand wants of the people fluctuate anytime. So it can be a threat to me If I lack my knowledge about change of trend. So in order to overcome this situation I need to do proper research and development of the various topics.
P2 Examine a completed personal skills audit to refer suitable knowledge, skills and behaviours, and evolve a professional development plan for a given job role. Personal skill audit: The HR manager of the brand Marks and Spencer, shall have the personal skill audit which is described below: CompetenceScore to selfScore by others Problem-solving skill56 Management skill46 IT skill44 Team work67 Personal Development plan: The HR manager of the company Marks and Spencer, should make this plan in order to become more competent and skilled for operating the job. This plan is described below: SkillsImportanceAction TakenTime period Problem Solving SkillTosolvethevarious issuesandchallenges which are faced by the workersinthe organisation. Byanalysingand working on the earlier issuesandalsoby creatinghypothetical situations and finding solutions for it. 3 Months Management SkillThisskillis required by the HR to manage its employees working and helping them more inmaintainingand increasingoftheir productivityand performance. Bytakingthehelp frommyseniorsin ordertoenhancemy this skill. 6 months
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IT skillIn this skill it requires proper use of software andother technological methods. In order to increase my efficiencyand effectiveIcan improve my this skill Bytakingvarious diplomacoursethis skill can be developed. 1 year Team workIt means working with themembersofthe team with cooperation and coordination. By working in various team involving tasks. 3 months P3Examinethedifferencesbetweenorganisationalandindividuallearning,trainingand development. The method of regular learning is very essential for the professional and personal growth of a person as well as of the company(Garcia-Blandon, Argilés-Bosch and Ravenda, 2019). The difference of individual and organisational learning is mentioned below: Individual and organisational learning: BasisIndividual learningOrganisational learning MeaningIt means the method that begin whentheworkerfeel encouraged and have a high moral to carry the modification in its views which can help in analysingtheworkers effectively. Itisthemethodthat concentratesonkeepingand modifyingtheskilland understandingintothe company.
PurposeIts main aim is to enhance the skillandunderstandingofa person. It is focused to solve the issues andchallengesofthe organisation. BenefitIthelpstheindividualto enhance their productivity. Ithelpsinevaluatingthe learningcultureintothe organisation. Training and Development: BasisTrainingDevelopment PurposeIts main motive is to enhance theproductivityofthe organisation. Its main motive is to prepare theemployeesforfuture challenges. FocusIt concentrates on the current requirements of the employee. It concentrates on the future requirements. OrientationIt is only job orientedIt is career oriented. P4 Examine the necessity for continuous learning and professional evolution to drive sustainable business performance. Continuous learning means to the portion of the development of a person because of learning. IT is an essential part that helps till the lifetime of a person. Workers requires to be a part of regular learning and evolution in the organisation that assist in various skills and understanding to attain self regionalisation as well as the current self situation which can be productive assets for the firm. Consistent evolution helps in providing various perks in making them known to the duties and roles of the organisation. It is mandatory topic that is linked to the career development. This development method is all about learning various new knowledge, set of skill and career evolution of the company on the regulars basis. In relation to the company Marks and Spencer, management is needed to concentrate on regular and career development of their staff. As organisation is operating in a very dynamic and competitive atmosphere. There are lots of
several elements that can affect the operations of the firm. Hence, workers can get stick to the sole understanding and training but they require numerous of skill and abilities to face any issues or challenges in future. Management of Marks and Spencer, has a polices of HR which are very helpful and concentrate on the regular betterment of the worker's capabilities and skills. Without learning staff will be able to concentrate on the innovation, creative ideas and proving better solution for the operations of the organisation(Marshall and Lambert, 2018). Hence, the need of the regular evolution for the respective firm is described below: Enhance productivity –In current situation of businesses, latest technologies is growing rapidly that alter the ways of operations and helps in the product development as well. Regular learning can assist the firm to make a atmosphere of this current method of learning technique in which workers are always trained to be effective, evaluate the main reason to concentrate on finding the proper solution to the issues, work on the concepts etc. It will help in minimising any unrequited activities and errors from the manufacturing or producing. Hence, continuous learning can assist them in acknowledging abouthow to perform the specific objective that can help in great and long term growth of the company(Petridis, Drogalas and Zografidou, 2021). Keeping competitive advantage –Regular development process is one of the most essential element to give the company an competitive edge. Business environment is large and bit tough at the time of other new entrants entering the ssame industry and also rising. In this sector which Marks and Spencer, there is very big competition among the companies in case of attracting the consumers by getting various new new strategies and ideas . Hence, Marks and Spencer, is needed to concentrate more on providing consistent trainings, ask for suggestions about the overcoming challenges staff are facing. So that, worker of the company can give new ideas to eliminate the competitors and achieve long term success and growth internationally. P5 Exhibitperceptive of how HPW contributes to employee engagement and competitive advantage within a particular organizational condition. The high performance working states to the regular method that assist in maintaining the employees of the firm so that they can become more systematic and productive. An systematic worker can only help in attaining the companies targets and tasks so it helps in increasing the
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performance and productivity by high performance working. It is a productive method that can assist Marks and Spencer, to gain maximum income so that it can reduce its issues and threats. It is an effectual method for the company as it can assist employees in taking all the opportunities in a effective way so that they can help the company in achieving its major objectives. The organisation utilises this activity of HPW in accordance to help in getting the edge over its competitors and also in engagement of the employees(Botke and et .al., 2018). Flexibility in working environment –The firms construct a safe and healthy working atmosphere for their workers so that they can feel motivated as well as engaged among each other and helps in increasing their morale in attaining the objectives and targets of the organisation efficiently and effectively. In case of Marks and Spencer, the company makes a environment which is safe and healthy for their employees and render them with providing them various development and traning sessions in order to become of effective to eliminate the competition and cope up with their defect in accordance to improve the productivity of the organisation. Developing long term objectives –The companies imparts the objectives to their employees in accordance to make them more focused to attain in given deadline. This assist in minimising the confusion so that workers can be more focused on achieving their targets to keep their growth in the firm. Management of Marks and Spencer, convey their objectives to the employees which can help them in achieving it on assign time (Oresanya, 2019). P6Measurevariousmethodstoperformancemanagementandestablishwithparticular information how they can assist high performance culture and commitment. The performance management is an activity that focus to improve the productivity of the workers so that the goals of the organisation is fulfilled effectively which gives the successful outcome. The HR managers of the firm utilises several methods of this management which can help them in creating the healthy and safe working atmosphere in the organisation so that the sense of sincerity is achieved. Various methods used by the Marks and Spencer, for performance management is described below: Conception Approach –This method concentrates on a degree to which the people gain particular attributes as well as the traits that is beneficial for the desirable success and
growth of the organisation. In context to Marks and Spencer, management can observe the productivity of their employees for examining their working in accordance to improve the operational environment of the organisation. Relative Approach –In this method the HR manager measure the productivity of the employees by analysing its working with that of other with a aim to gain the proper success level of the company and its staff. In relation Marks and Spencer, the managers can utilise this method and analyse the working of every worker and execute its strategic working of the particular worker in order to improve its productivity by eliminating their threats and weakness(England, 2017). CONCLUSION From the above report it is concluded that an HR manager should have some essential skills, proper knowledge as well as behaviour in accordance to maintain its employees efficacious. These factors helps them to take out the top qualities of their employees in order to enhance their performance. The personal SWOT and analysis and skill audit assists the manager to operates its functions and overcoming all the threats and weaknesses. Moreover, HPW assists the managers in enhance the working employee engagement by evaluating objectives and goals of the firm. REFERENCES Books and Journals England,H.E.,2017.Multi-professionalframeworkforadvancedclinicalpracticein England.London: Health Education England. Oresanya, F., 2019. Encouraging the profession: Embedding professional behaviours within graduates. InDefining Contemporary Professionalism(pp. 190-193). RIBA Publishing. Botke, J.A and et .al.,2018. Work factors influencing the transfer stages of soft skills training: A literature review.Educational Research Review.24.pp.130-147. Petridis,K.,Drogalas,G.andZografidou,E.,2021.Internalauditorselectionusinga TOPSIS/non-linearprogrammingmodel.AnnalsofOperationsResearch.296(1). pp.513-539. Marshall,T.E.andLambert,S.L.,2018.Cloud-basedintelligentaccountingapplications: accountingtaskautomationusingIBMwatsoncognitivecomputing.Journalof Emerging Technologies in Accounting.15(1). pp.199-215. Garcia-Blandon, J., Argilés-Bosch, J.M. and Ravenda, D., 2019. Is there a gender effect on the quality of audit services?.Journal of Business Research.96.pp.238-249.
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