Project Report: M&S Stainless Shirt Development, Launch, and Control

This report provides a comprehensive overview of a project focused on the development and launch of a stainless shirt by Marks & Spencer (M&S). It begins with project control documentation, outlining stakeholders, the project's purpose, scope, timetable, aims, objectives, required resources, and budget. The report then details contingency measures to address potential disruptions, such as technological issues or machinery breakdowns, emphasizing risk identification, quantification, and response development. The report also covers strategies for keeping stakeholders informed through effective communication, proper documentation, project reports, and meetings. It further emphasizes the importance of up-to-date project control documentation, including cost tracking, resource management, time management, and supplier details. Finally, the report addresses unexpected events, such as budget overruns and technology issues, and describes the corrective actions taken, along with an evaluation of project success and suggestions for performance improvement.

Contribute To Run A Project

Table of Contents
Contribute To Run A Project...........................................................................................................1
INTRODUCTION...........................................................................................................................4
Task 1 ..............................................................................................................................................4
LO1.1 Project control Documentation.........................................................................................4
LO1.2 Contingency Measures for the project..............................................................................5
TASK 2 ...........................................................................................................................................6
LO2.1 Carry out project keeping stakeholders up to date...........................................................6
LO2.2 keep project control documentation up to date.................................................................7
LO2.3 Report on any unexpected events, taking corrective action.............................................8
TASK 3 ...........................................................................................................................................9
LO3.1 Success of the project.......................................................................................................9
LO3.2 How project performance could have been improved .....................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
This report includes project control documentation which includes various factors
regarding a project which addresses development of stainless shirt by M&S. These factors are its
stakeholders, budget required, scope, purpose etc. this report also addresses designing
contingency measures for the project. Further report includes how stakeholders will be up to date
while the project is being carried out. Report further includes unexpected event and along with
that how that event can be corrected by taking appropriate actions. Finally, report includes
evaluation of success of project regarding its purpose, aims and objectives, resources, budget and
time scale. Measures that can improve performance of project have also been included in this
report.
Task 1
LO1.1 Project control Documentation
This refers to documentation that is created and maintained to control various factors and
progress of a project. In this report project of development and launch of stainless shirt by M&S
has been included. Various factors of this project are as follows-
Stakeholders- stakeholders in this project will be research and development team, employees
concerned with preparing marketing plan, investors who will invest in this particular project,
suppliers, project management team and customers.
Purpose- to develop and launch a new product segment of the company to gain market share and
competitive advantage within the industry.
Scope- this project and product has a multifaceted scope in company and outside. The scope of
this project includes taking competitive advantage, adding a new product in product line, keep on
innovative spirit of the company, enhancing brand value and image of the company. Further
discussion over this will clarify its scope that,
Project will enable to company to take competitive advantage because M&S is the first company
which will launch and will attract al the customers towards itself and will take advantage of
being leader of this innovation.

Development of a new product will undoubtedly add a new product in product line and increase
product line of the company.
Innovative spirit will be increased as stainless shirt is not a product that everyone can think of
and M&S is making that it will encourage it to keep on innovating new products in the company.
Timetable- time required for development of product is 6 months and then 1 month will be
required for initial preparation for launch. Overall time is decided as 7 months and 10 days for
contingency (if any).
Aims and objectives- To complete development and launch successfully.
Objectives of the project is to complete the project in minimum cost and maximum quality. To
complete the project in decided time period.
Resources- required resources are technology to develop the product which is nano fabric
technology. Capital required for completing project and effective and efficient human resource
that can complete project and achieve its objectives.
Budget- budget required for development of product is 30000 pounds ans budget that is required
for launch in initial marketing is 1500 pounds.
Additional documentation- documentation which is required
Quality control documentation.
Daily and monthly progress documentation.
Documents recording expenses related to development of the project.
LO1.2 Contingency Measures for the project
Contingency measures are taken where actual plan gets deviated from what was decided
and expected. This deviation requires following a different plan or talking corrective measures
plan then what is being decided previously. This is also known as 'Plan B'.
In context of this report and plan that is being taken in this if development and launch of the
product gets interrupted due to any reason in that case what company can do to restart and carry
on the project. Plan prepared and measures taken for this are known as contingency measures.
This measures include wide consideration of what might happen that can deviate project from its
actual plan. One contingency can be considered as technological issues or breakdown in
machinery and as this is a new technology and many people do not know how it can be repaired
it may take time and in this case development of the product will be interrupted and will delay

further processing and plans which are dependent on completion of this plan. In this case
company can make plans to whom it should contact in case of breakdown of machinery.
Additionally, there are few more things that requires to be considered while preparing
contingency measures which are when company may need to execute contingency measures,
what might trigger implementation of contingency measures, where the plan will be required to
execute (in case of this project measures may be required to execute at research and development
department of M&S) and finally how it will be executed.
M&S can use following process to prepare contingency measures-
Risk identification- to identify what kind of event may disturb and interrupt processing of the
project. This risk may be more than one in number and their impact can also be different from
less to more. These risk are also divided in two types and these are internal and external and
internal risks are comparatively easy to deal with than external risk.
Risk Quantification- once risk is identified next step includes quantifying the risk it involves
weighing different risk and contingencies in terms of impact they may have on success of the
project. There are various techniques that can enable management and project team to weigh the
impact of risk like previous events and available documents.
Developing response to risk- then project teams are required to develop response to each risk
and contingency. These responses may differ in form of attention given and actions that are
required to take in case of occurrence of any contingency and risk. This is main step and this is
later followed in case there is any risk and contingencies.
Controlling risk response- this stage is where response developed is actually implemented as
per the plan and defined for particular risk and contingency.
TASK 2
LO2.1 Carry out project keeping stakeholders up to date
There are various ways in which project team can keep other stake holders up to date
which means that to give all the important and required information and knowledge to
stakeholders of the project about its process and growth. These are-
Effective communication- stakeholders can be kept up to date through effective
communication. They should be communicated well about the process and growth of the project
and any other important measure that have been taken during the project. Any changes made in
plan should also be communicated to stake holders in case it is not possible and feasible to

consult with them. Communication can be on the basis of time or as required. Communication
plan of M&S should be prepared in such a way that all stakeholders can communicated at the
same time and effectively. Communication through Email and written form is more effective as
not only communicate but also generate evidence.
Proper documentation- by maintaining proper documentation stakeholders can be kept updated
with information regarding the success and process of project. Documentation not only keep
them updated with project process but also works as an evidence and reference in case of any
misunderstanding and where stakeholders claim that they were not told and updated with
information. Documentation should record everything like cost being utilized, time required and
used and other changes implemented (if any).
Report of project process- report of the process of project should be prepared on daily and
weekly basis and the same should be provided to stakeholders like investors and team engaged in
Marketing process. This will help them to carry out their work according to completion of the
product development process. Marketing also needs to report their process of project and provide
the same to research and development department so that they can implement any required
change as on time so that final results can be effective and objectives can be achieved timely and
efficiently.
Meeting with stakeholders- one of the most effective way through which stakeholders can be
kept updated is meeting with them. Meeting with stakeholders not only communicate and update
them about the project process but also help in but they can understand what is happening in the
project with more details. Stakeholders can understand where they are required and what efforts
are required to be carried out by them. This also help them understand value of their contribution
in the project being carried out.
LO2.2 keep project control documentation up to date
It means keeping adequate and complete record of project and factors associated with its
process. Documentation of project control requires recording of factors that are-
Cost- Cost being utilized in the process needs to be recorded accurately. Cost should be recorded
properly in a format of allotted budget, required budget for carrying out the project, cost utilized
and expense during the project. This cost should be recorded on daily basis like cost reqiored and
incurred in a day of project process. Cost should be recorded on the basis it was incurred and
activities that incurred cost like resources, operating expenses etc.

Resources- documentation of resources that are required for carrying out the project. They are
required to be documented differently as per their requirement and cost incurred on each of the
resources required. Resources can be in any form like raw material required and resources that
are required to convert raw material in final product. Required human resources for carrying out
the project also needs to recorded.
Time- time required for each activity and activities carried out in a particular time period is also
recorded and documented.
Manpower engaged in project- documenting details of manpower that was engaged in carrying
out project with their accurate information, their role and responsibility concerned with project.
Detail of manpower needs to include their personal detail and education qualification.
Suppliers- suppliers who are providing resources that are required for completing the project.
Supplier needs t be documented along with respective resources that are being provided by them
in form of material, technology or any resource required.
Activities- Documentation of activities that are being carried out under the project and this needs
to be done on a daily basis along with efforts and time required for them and cost incurred in
carrying out the project. Activities are very essential to be documented to avoid any kind of
duplication and also needs to be checked with planned activities so no activity remains
incomplete.
LO2.3 Report on any unexpected events, taking corrective action
Happening of any event which was not planned is known as unexpected event and disturb
the process of project which was going properly. While planning for the project these events are
also identified and required responses are also prepared but all the time event does not happen as
planned and identified. Sometimes events happen that were not at all expected and are in
contravention to planning. One event like this have been included in this report where budget
which was planned for the project and the budget actually required and utilized was more than
that. This event interrupted the whole project and its process. Because when budget was more it
required to communicate with finance department and this process required creating a new
budget. This process took time and delayed process for 5 days. One more unexpected event
happened during this event that technology which was required for this project that can provide
high quality of the product. Later technology received by M&S was something else that could

not provide quality which was required this event was also unexpected and when it happened
company required to change and modify technology and that delayed the process for 3 days.
Action taken during this event was that a special team of was made to modify the technology and
equipped with required resources and then this team modified technology which took around 3
days and technology was ready as it was required for quality of product.
TASK 3
LO3.1 Success of the project
The project which was concerned with development and launch of stainless shirt was a
success in context with
Purpose- the purpose of the project of M&S was to develop and launch a new product segment
of the company to gain market share and competitive advantage within the industry. This project
was a success in context with achieving its purpose and which it did effectively and efficiently.
The purpose firstly addressed development of a new product and then launching it which was
success of the M&S. Later purpose included to gain market share and present it has been
achieved by the company and company has also taken competitive advantage as it was the first
company to bring something that is known as stainless shirt.
Aims and Objectives- In context of aim and objectives in which aim was concerned with
completing project successfully which is definitely successful. But in context with objectives it
could not success. Like objective of the project addressed development of the project at
minimum possible cost and cost of actual project was more than the budget which was allocated
for that.
Resources- in context of resources the project was successful though initially technological
issues delayed the process but later project was successfully completed.
Budget- the only factor in which this project failed was budget as the budget required was higher
than budget decided and allocated.
LO3.2 How project performance could have been improved
Though the project was a success but there are things if properly considered on time
would have improved performance of project. This factors are technology that was not as
required and cost that incurred was higher than that was allocated. This two events happened that
were unexpected and this caused delay of 8 days in the process. This could have been improved
performance of the project if M&S have given proper clarification about the technological

requirement or have checked the technology before starting the project. This could have saved
time and 3 days. Other factors that caused interruption in the project was financial planning and
budgeting. Budget that was allocated for project was less than requires it shows inefficiency of
project team and financial planning. In this case if financial planning team and project team
would have considered all the factors well before finalizing final budget this would have saved 5
days delay and project performance would have been improved.
This delay and failure shows inefficiency and negligence of project team and financial teams and
shows that planning of these teams are not very effective and if this project had planned more
carefully then this projects performance of the project could have been improved and able to
bring more efficient results.
CONCLUSION
This report includes project of M&S in which company is developing and had planned to
launch a new product that is known as stainless shirt. This report includes various project related
factors like its stakeholders, objectives, budget and resources that are required to carry out the
project effectively. Later this report includes techniques and ways in which stakeholders of the
project can be kept updated with process of project and its activities which is very important so
that they can have knowledge of their contribution to the project. This also keep them active on
their roles and responsibilities and they feel like important part of the project.

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