Core Business Processes of AMAZON.
Added on 2019-09-26
6 Pages1374 Words359 Views
Core Business Processes of AMAZONAmazon business process is based on three operations -● Browsing -: search and recommend the product and browse by category.● Management of account -: regular checking of user shopping cart ,stock of sellers● Shop -: find the product ,send it to shopping basket, finally make purchase A business process is a set of activities that will help in the accomplishment of organizationalgoal. Business Process Management is a systematic approach which helps in making theworkflow of organization more effective as well as more efficient and organization become morecapable to adapt the changes in this dynamic environment (Chamberlain, n.d.)Business process is a link between an organization’s business and organization’s IT department.Some examples of business processes of AMAZON -:Receive the orders , invoice and shippingthe products , updating the employee’s information.Business processes depends upon the objectives of the organization. To identify businessprocesses amazon has these steps -1. Visualization - functions and processes of the organization2. Measurement - find out effective measures 3. Examine - analyze all the stimulation for improvement4. Improvement - identify and applying the improvement5. Controlling - facilitating improvement by use of user defined dashboards and real timeanalytics and save the complete information about performance so that a report can be preparefor further improvement6. Reengineering - give new and improved form for better results If Amazon wants to identify it’s business processes in terms of revenue that how much revenuecan be generated from the business processes and how much profit can be made by it. There arefollowing steps to identify core business processes of Amazon. SEVEN steps to identify corebusiness processes -Step 1 - Create business modelStep 2 - Develop process MapStep 3 - Analyze financial statementsStep 4 - Fix speed of taskStep 5 - Define LeverageStep 6 - Review a case study of core business processes Step 7 - Create a gap analysis
Data Elements to support Core Business ProcessesData elements are those that provides meaningful information or lengthy description into a shortform or code .To gather the full set of requirements following questions is considered byAmazon- Who are the individual, group and organization of interest?Why is data needed?What functions need to be analyzed?When does the data need to be recorded?Where do relevant processes occur? Steps to identify data elements which support Amazon’s business processes-●Plan the data -It involves development of business model as well as processes and alsoexplains business processes with documentation.●Find requirement of information - This step defines information needs of end users inbusiness processes. ●Conceptual design -It expresses all information so that every user can easily identify.Business processes once identified, data elements need to be identified for further process .Dataelements are very important for the organization for the success of business process because itimpacts in the process execution. All decisions are depends upon the driven data so identificationis very crucial process.It involves people, groups, policies, procedures, strategy, mission and vision of the company.Business Process includes all the entities of the organization .Business goal can be achieved withhigh level of customer satisfaction in the market (Srivastava, 1999). For getting success, dataelement must be selected carefully and must be related with the organization goal.Business activity can be sequenced properly if data is correct. This provides insights to theprogress of the organization. It must be concise and easy to understand so that properimplementation can be done.
How to understand data elements for the success of organizationAmazon always try to define all data elements so that everyone can easily understand and makeuse of all the data provided and take all the decisions . There are some steps which provide easein the interpretation of the data provided.Step 1- What data you need to collect - This starts from identification of data elements necessaryfor reporting and for improving quality of care. It also helps in analyzing and evaluating dataelements to improve overall capacity so that needs of target audiences can be contacted out(Irani, 2013).Step 2 - Where can you find the data you need - It defines about the sources from wheredatacan be easily get. It also involves recording and storing of data. Step 3 - Data Collection - Data is collected from various sources in raw position, it needs to bemodified for easy understanding Step 4 - How do you know the data you get is good and accurately reflects what you trying to measure or report - Good communication and regular training is provided toemployees. Routine data quality improvement activities are done by specialists who evaluatedata regularly.Step 5 - Data reporting - This step is very crucial because reporting should be done to rightperson in a right way so that employees can take right decision.Step 6 - Communicating about the data - Data must be communicated to inform the audience .Before disclosing data to audience, data is properly analyzed and data is used for planning andquality improvement. Step 7 - How to use data - Data is used for evaluation of program activities as well as forimprovement. Gaps are easily identified.These are the steps by which employee of amazon can easily understand the data elements andinterpret all the data elements easily and help in the success of the organization and meet out allthe needs of the target populations.
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